Hotel berhampiran Ottawa Public Library - Cumberland, Ottawa

The motel is dated, but clean, and the bathroom had been redone. The location was great for our purpose of seeing Parliament Hill and the area around there; we could walk and save expenses. The staff was friendly and helpful.

非常非常好的體驗。位置離國會山和教堂和美術館都很近，特別方便，床鋪嶄新。強烈建議參加jail tour，導遊非常風趣幽默了，特別好的體驗！（這是參觀過程中的照片hh不是實際住的地方，房間很大很好。

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.

Great location, service was a bit on and off, as staff was not always the most helpful. In any case, I'd definitely recommend over other choices nearby. I'll definitely stay again, and hope that meanwhile staff is a bit more professional.

We stayed in this hotel during our visit to Ottawa, surprisingly the rooms are quiet big. We got a twin queen size beds that could fit 4 people. There was a fridge in the room, which is a bonus. The bed was so comfy to my liking. The toilet was also huge and the shower was powerful. The cleanliness of the hotel and room was also good. The hotel staff was friendly and accomodating. Although, during check in there was some mistake from the receptionist, we requested few months ago a connecting room as were travelling with the family, but then she give the connecting room to other guest just 3 minutes upon we arrive. I think thats the only downside. There was a swimming pool in the hotel, but it's also under renovation that time. We were told we can use the neighboring hotels pool as complimentary, which few blocks away to walk. So we didnt use it. For the breakfast its not included on the prize, but you can purchase it in the hotel. It was actually a good breakfast and tastes good. There was a bar in the hotel which I recommend you try the Canadian beer its so refreshing and tastes good. The bar men even advise us places to visit on our next stop. I recommend this hotel, its so close to to parliament and tourist spots in Ottawa. Will definitely go back here in our next visit.

The location and the service are excellent. There is a restaurant and bar inside the hotel. The bar has local beers which are very good and the food are tasty too. The hotel also provides morning coffee in the lobby till 10:00am which is very nice. We really enjoyed our stay.

Hotel di buo livello con personale di ricezione molto gentile e disponibile. Se siete in auto è una ottima soluzione per visitare Ottawa.

Had a great and lovely experience at the hotel. Despite the fact that I arrived earlier than standard check in time, I still had the privilege to check in earlier only by paying a surcharge of $40 CAD. The gym and indoor pool made the experience unforgettable. Hotel is also only 5mins drive away from Ottawa international airport

Very clean new hotel with well planned and equipped suites. Ideal for an extended stay because of the kitchen and living area. Staff was extremely polite and efficient.

Relocating to Canada, the 2.5 week stay in Townplace was my first abode. The hospitality of the staff just floored me - in particular Kim Truong, Ingrid at the front office and all others - they went out of the way to ensure a comfortable stay! The small kitchenette in the room is useful if travelling with family. At one time I needed first aid for my daughter late at night and they we quick, prompt and the first-aid kit was well equipped. It is walking distance from all major stores and Bank - best buy, Loblaws, Walmart, Restaurants etc. I highly recommend this hotel for a comfortable, hassle-free stay!