Hotel berhampiran Lye Valley, Oxford

Fabulous newly-refurbished room with super bed, compact but nicely fitted bathroom and air con. Peaceful village setting away from roads, a bonus around Oxford, with easy access to city by bus or riverside ride or walk. Welcoming staff and spacious, relaxed lounges and bars, lots of outdoor space.

The bed was really uncomfortable. It's a cheap bed with springs that you can feel and when any of you move it disturbs the other as the bed shakes. I would have thought this hotel would have better quality mattresses, id rather stay in a travel lodge next time

Unique food, impeccable service! I attended a large dinner in the ballroom. The chandeliers and lighting in the room created a beautiful atmosphere. The servers were kind and attentive. Main course was a unique aubergine dish - something out of the ordinary - and it was wonderfully prepared. I’ve eaten at The Alice for dinner as well as tea, and now I know that banquets are as delicious as the restaurant.

This is a good hotel in central part of the city. We didn't use any of the facilities due to our short stay at the hotel. It looks quite decent and room was nice and cozy. Service was ok, but could be better if you get a proper greeting or a sort of welcoming that is expected at this level of hotels. Location is close to bus station and railway station, which is convenient if you are in/out of Oxford for a short stay.

A really good hotel for Oxford, with nice decor and clean rooms. Things which let it down: - lack of place to hang towels - a bit far from town - breakfast was great but very busy - jacuzzi out of action - cold changing rooms

We stayed for one night only and just needed a bed and a shower so the fact that it was compact and basic was fine. There are two clothes hanger and no desk/chairs. If that’s what you are wanting then you need to look elsewhere. There is a coffee machine downstairs and loads of shops just across the road. The staff are so nice and friendly. Our toilet smelt really bad when we checked in but they sent a cleaner straight away and cleaned it again. No problems after that. Basic but ticks all the boxes!!

I booked this hotel for a weekend get away foe me and my partner. It was an early birthday treat, i advised the hotel this upon booking and they were fantastic enough to put a banner up and left a few little goodies for her which was amazing, very nice touch. The hotel staff were friendly, polite and courteous. Would definitely look at booking again in the future if we are down that way again.

Hotel ini indah, dan orang ramai lebih akomodatif. Rakan saya sedang mengepam kerana dia tidak membawa bayinya dan mereka menyimpan blok penyejuk beku yang dia perlukan untuk memastikan susu sejuk di dalam peti sejuk mereka semalaman sementara dia menggunakan peti sejuk di dalam bilik untuk memastikan ia kekal segar. Mereka memberikan kami gelas wain untuk wain yang kami bawa bersama kami dan juga membenarkan kami menggunakan corkscrew mereka apabila kami menyedari kami telah membeli sebotol dengan gabus. Semua orang sangat cantik dan saya pasti akan tinggal lagi. Lokasinya bagus kerana anda boleh mengejar taman dan menaiki bas dari berdekatan untuk masuk ke pusat Oxford. (£2 untuk satu, £3 untuk pulangan) pasti akan menginap lagi!

We stayed for two evenings in May to visit Blenheim palace. We had two rooms, both superior, one on the first floor of the pub and one leading out to the front. Both rooms were beautiful; the one outside had very low ceilings and beams (ok for us as we’re not tall), with a big clawfoot bath and a walk in wardrobe. It also had the most stunning fireplace that backs on to the one in the pub. The other room had a huge 6ft bed and a very big walk in shower. Both were incredibly comfortable and we slept well both nights. We ate at the pub both evenings; the first night a young chap was managing the restaurant, he and the team did a phenomenal job. The service and the food was superb. He second evening we shared the steak (we had two between the four of us) and it was amazing. Again the food and service was fabulous. On the Saturday we were the only ones eating breakfast, the service was prompt and the food delicious. However the breakfast on the Sunday was an absolute disaster; the chap who seated us (I didn’t catch his name but he had an overseas accent) took our order and then we waited…. We waited and waited as he seated others, took their orders and their breakfasts came while we waited. The room wasn’t full, there were about 5 other tables seated (and he walked past us several times and looked at the table). When we asked him, he blamed the kitchen then went to find out what had happened. He came back and apologised and said it would be with us shortly (to be clear, two of us were only having toast!) only for us to have to chase again. An hour had gone by and we still had no breakfast (every other table had come and gone by then. After chasing a second time, he brought out one cooked breakfast (with the wrong eggs) and an omelette (the other order was for poached eggs on toast), oh and then the toast! We explained this was wrong so he blamed the kitchen again and then said he’d get them to make poached eggs but we said we’d rather not have rushed poached eggs (and to be honest it had been over an hour, we had to get off). There was an almighty row going on between him and the kitchen (I imagine the order simply hadn’t made it and then he’d guessed). We were gutted, it had been such a lovely stay with two fabulous meals and great service and it ended like that. We were told that a guest had a flat battery and they were trying to help out with that, but to me there’s no excitement for that level of service in a breakfast room where only 5 tables have taken breakfast. When I checked out he apologised it did not make eye contact. I really wanted to be writing a positive review and like I said the majority of the stay was super, to the point we’d discussed returning g. However that wouldn’t happen now, which is a shame.

This is without doubt THE best hotel I have been to. The food is delicious. The room was comfortable and tastefully decorated. There is a lovely relaxed atmosphere but what really makes this place special are the staff who are so polite and helpful. Nothing is too much trouble. A special mention must go to Amy, Louis and Rory who really looked after us and made all feel very special.