3 adults traveling on a short trip from London. I booked this property as they had a room for 3 adults, rather than booking two hotel rooms. Description also stated it is a short walk to town and seconds from the car park. Pros - property is clean and fairly comfortable. Beds harder than I'm used to but that's me. Bathroom small but clean and looks fairly new. We were happy for the fan. TV has 2 remotes, one of them for Netflix. Could not get that to work. We had enough towels for everyone. Cons - yes, we had room 6 which has two beds for three adults. But it's at the top of two flights of very narrow steep steps. Real pain to get luggage up and down. Walk to town is closer to 20mins. That's not that close to town for someone who walks with a cane. Carpark - not seconds away. It is a 14min walk (we timed it). No description of what car park to use. We really had to do some detection work to figure it out. Parking next to property has a 90min limit and is a shopping parking lot. Do not book this property thru a third party such as BedsOnline. To get the codes to get into building and room, the email is sent to booking email which in our case was BedsOnline. Our travel agent had to do a big last minute scramble to get that email for us. We almost could not stay here and it would have been quite the scramble to get another hotel. The contact for this property sent us one email after our first inquiry to her, but then would not reply to our further emails. I showed them our voucher and asked for assistance but was totally ignored. So I could not report to them that the toilet seat is very very loose and I almost fell. Front of property has trash cans and bags and is not very welcoming. Some flowers in big flower pots would be a nice touch. While the room was very clean and fairly comfortable, with new windows, there were some issues in the bathroom, such as no place to put soap in the shower, no hooks to hang clothes. Over all, honesty in your description would have been very appreciated. Really can't give it more than 2 stars.
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