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Ulasan Tetamu
3.7/5
59 ulasan
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Ulasan yang disahkan
Persekitaran3.7
Kemudahan3.7
Perkhidmatan3.7
Kebersihan3.7
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Semua ulasan(59)
Ulasan positif(28)
Ulasan dengan gambar/video(2)
Ulasan kurang baik(12)
Pengguna Tetamu
Menginap pada Ogo 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 13 Ogo 2024
Had a great time with my sister..clean hotel and room .. very friendly staff.helpfull with whats going on in the area and bus details.right near the beach and shops .lovely hot breakfast 😋..Will be taking mom nxt year. And my sister again..if she can put up with me again 🤣
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2024
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 5 Ogo 2024
so far so good! Breakfast is good but not much range also the staff are so nice here friendly and welcoming, housekeeping everyday and clean and facility’s are good. Also not too pricey the rooms are good for what you pay for, might come back here not 100% sure yet since our stay isn’t over but so far it’s been great. Also has var and refreshments in the suite part
Terjemah
Pengguna Tetamu
Menginap pada Jul 2024
Keluarga
2.0/5
Disiarkan pada 15 Jul 2024
Positives : Comfy bed , Entertainment , bar , lovely looking reception area Negative: 2 of the staff we found rude & condescending with some of the other members of our coach trip who were of a certain age . Quantity & Quality of some of the food was poor . Room service was poor , I put towels down in the morning but returned to the same dirty towels put back on pegs , and ran out of toilet roll one day as service staff didn't leave a spare roll , additional charge for tea coffee items within room five pence an item , no hot water coming out of washbasin , shower either too hot or too cold , had to buy bottled water due to tap water having a distinct horrible taste possibly water boards fault . I would suggest rearranging the seating area within the entertainment room , removing some of the large chesterfield settees and putting tables & chairs there , felt more like a waiting lounge . Public toilet NO hand drying facility, Air dryer broken , would have thought they would have put paper towels as a replacement. Hotel has potential but needs serious changers . Won't be going back
Terjemah
Lynette w
Menginap pada Jul 2024
Melancong bersama rakan
1.0/5
Disiarkan pada 8 Jul 2024
On arrival hotel looked great with a really welcoming smart entrance and reception area. We arrived early so went into the lounge bar with our luggage to wait for checking. Ordered some drinks from the bar and sat to relax. Receptionist called us together and there started the rules and regulations talk, as if we were 10 year olds, despite being given written instructions .Room keys given out and we all checked into our rooms. Looked ok but small is an understatement, opened my curtains and they became detached from the curtain rail, they were the cheapest you can buy on the market. Hubby managed to put it back up. The usual cheap coffee/tea facilities, I always bring my own because of this. Hubby had a shower and not amount of trying to adjust the temp worked so a scolding shower it was. Breakfast was very bland and cheaply put together, again cheap coffee. We had to choose our dinner selections ready for evening meal and were told that if we were not turning up for the meal we MUST let them know in advance as they didn’t want wasted meals. Ok so I’ve paid for my room and meals and really not sure why they are concerned as they are losing nothing!!!!!! Had a great day in Paignton and arrived back too late for evening meal, my bad my loss, some of my group who had turned up for food found their portions tiny, the veg hardly blanched and just not up to any standard at all. The Hotel caters for seniors and our group were between 50 & 72 the entertainment was a man on keyboard and frankly the radio would have been better, it really looked like a scene from cocoon (before they jumped into the pool) more like a care home than hotel. Off we went in search of real entertainment and a great night was had at the Spinning Wheel. Came home from a fab night out to no electricity in the room, apart from ceiling light. Found the night porter who had no clue were the fuse box was and just walked around looking vague. He was walking up and the corridor opening and shutting doors!! Eventually after about 1/2 hr the electricity came on. Home the next morning and we couldn’t get out of there fast enough. If you want a break at a care home that treats you like kids then this is the place for you.
Terjemah
Pengguna Tetamu
Menginap pada Mei 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 12 Mei 2024
A nice and clean hotel . All staff were very friendly and polite . Food was of a good standard . Entertain was good , and was on every night except Wednesday , as this was the theatre night , for those who wanted to go , but there was a quiz arranged. Would recommend this hotel.
Terjemah
Pengguna Tetamu
Menginap pada Apr 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 1 Apr 2024
Nice hotel very friendly staff always helpful breakfast is good but the cooked breakfast could be a bit bigger but plenty to choose from restaurant staff were great nothing was to much trouble room was very nice clean and presentable on arrival.This is a dog friendly hotel which was great for us close to the town centre and shops and the reception staff were lovely bar staff were nice and not to pricey there is food you can order but we didn’t as we had pre booked other places as there was eight of us as a family.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Lain-lain
3.0/5
Disiarkan pada 12 Mac 2024
The food at the hotel which included breakfast and dinner was very nice however, I would have preferred a longer time between courses. However, I enjoyed the pre-ordering system for dinner which took place at the breakfast that morning. I was pleasantly surprised by how close the hotel was to the sea and the doors seemed to be open at all times so I could get up at 3:00 in the morning to watch the sunrise. however, the vending machine in the entrance Room was broken and the door to the ensuite was a sliding door which made a lot of noise in the evening as well as alarms on doors when they were shut properly which woke us up in the night multiple times.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2024
Lain-lain
1.0/5
Disiarkan pada 23 Jan 2024
Came here on a trip with brent Thomas Holidays. No heating or hot water on first night. Came back after a day out the following day to find we were being moved to a different hotel in torquay. Bad customer service.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 7 Jan 2024
My daughter bought my husband and I a last minute 2 night break for my birthday this weekend. I looked at the reviews, and was a little dubious to be honest, but it was absolutely lovely! Clean, tidy, a lovely jacuzzi bath. Plenty of room, quiet & a lovely bar! Breakfast was nice- could maybe do with mushrooms & hashbrowns too, but still lovely! We will definitely return. Lovely polite friendly staff. Thank you for making my birthday weekend lovely! Xx
Terjemah
Pengguna Tetamu
Menginap pada Nov 2023
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 11 Nov 2023
Travelled with barnes coach tour. Friendly hotel. Food. Choice of cereals toasts and preserves self service. Full breakfast of your choice bought to the table. Coffee and unlimited pots of tea. Evening meal. 3 starters Main course. A choice of meats ,fish dishes,vegetarian options. Well stocked bar open from 11am to 11pm. Evening entertainment most nights
Terjemah
Pengguna Tetamu
Menginap pada Feb 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 25 Feb 2023
Just come back from a 5 day stay @ The Torbay Court. Room was spacious and comfortable.( room 2 ). Bathroom was huge with a sit down shower and jacuzzi bath. Hotel has had a full refurbishment, and was clean, everyone was very welcoming. All staff were very helpful and nothing was too much trouble. Good selection of food, everything was hot and tasty. Desserts were gorgeous especially the homemade cheesecake and fruit meringue. Hotel is set in a quiet cul- de -sac, but a short stroll from the sea front, main shops and train station. We would definitely return.
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 26 Ogo 2023
having stayed here before i found on arrival that the hotel had been refurbished. the time spent here was very pleasant . you get a very friendly greeting on arrival from the friendly staff at this hotel .the food was very good. over all a very pleasant stay
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 18 Jul 2023
The accommodation was very good. The food we had was excellent cooked and presented well. All the staff reception restaurant bar housekeeping very friendly and amenable couldn’t have made us more welcome. I would recommend this hotel as it was situated near the pier and town.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Melancong bersama rakan
4.0/5
Sangat Baik
Disiarkan pada 14 Jul 2023
We visited with our club, by coach. This hotel is situated rather strangely in an area surrounded by houses. It is a short walk from the town and the sea front. It is very quiet (apart from the seagulls which are squawking all night)! The hotel is, on first appearances, fairly modern and well decorated, the bedrooms and bathrooms are a tad faded. Our twin mattresses were a bit lumpy and the decor was in need of refurbishment, it was clean and tidy though. The rooms have tea and coffee making facilities. Meal times were set at 8-8.30 for breakfast and 6 or 6.30 for evening dinner depending on the day. The breakfast was a buffet of fruit juices, fruit, cereals and toast with preserves, followed by/instead of, choice of full English, scrambled egg etc or a kipper for £3.50 extra. The evening dinner was generally very good, choice of soup or 2 other dishes or orange juice for starter, choice of four dishes for main, generally, a meat, fish, veggie, salad. Choice of 3 or 4 sweets. Highlight was a meringue with fresh cream and berries (an absolute delight)!! My partner and brother declared the meal portions "too small". Entertainment was provided every evening, one night was bingo and play your cards right, other evenings music was laid on. We enjoyed our stay and were blessed with good weather. Maneuvering the coach to leave the hotel was a nightmare with parked cars on every corner!
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Pasangan
2.0/5
Disiarkan pada 2 Jul 2023
I have done many reviews and all are honest and I don’t tend to nitpick. Overall the hotel is pretty poor. So the positives: staff are very friendly and polite and an asset to the hotel. Location is superb, only 5 mins walk to the beach, pubs and places to eat. Bar is good, well stocked and very reasonable and there is free car parking. The negatives: room is pretty standard but there is some damp on the ceiling and walls. Shower is terrible - poor water pressure and cold. Only option is a static rain shower so no flexible hose. Not good for disabled guests - tip from my wife - if you are not washing your hair everyday then bring a shower cap. Bathroom had a constant smell of strong sewage. Despite keeping the bathroom door closed and bedroom window open, the smell still lingered. Breakfast was, in all honesty, the worse we have ever had. Cheap fruit juices and a selection of cheap varieties of Rice Krispies, cornflakes, bran flakes or weetabix. Full English includes one sausage, bacon, half a tomato, cheap beans and egg. Sausage ok but bacon v cheap and fatty (just about cooked), beans microwaved to lava temperature and the egg cooked in some v strong tasting oil. It was awful. We skipped breakfast the next day and grabbed a coffee and something to eat elsewhere. Finally housekeeping was pretty lacklustre. . Bed made up the next morning - looked as if one of my kids made the bed when they were younger!! Pretty poor. Unfortunately we wouldn’t come again and I can’t recommend.