Hotel la Aldea del Halach Huinic

I really enjoyed our stay here staff is great, food was easily available, service was wonderful, the massage felt so good, would stay again.

Disappointed that my request was not honored. We were not able to check in 45 min early. Asked for “ground level room most important to have a hammock” but got 2nd story with no hammock. Our dinner the first night wasn’t great, including the service. They were busy catering to the tour bus people and probably did their best. My refried beans were hard and cold, and hubby’s fried shrimp were very dark and overdone. We did not eat there again. Overall the grounds are lovely. Pool clean but remember to pick up towels at reception. It is a far walk. Our room was above the restroom for the pool and the maintenance equipment and was noisy. And it was not dark at night for stargazing due to all the lights. Got to hear howler monkeys and saw macaws flying, but not the jungle experience I expected due to noise and lights.

Overall, given the location, I would not qualify that as a catastrophe. BUT… Although the rooms are pretty clean, they are not spotless! One of the beds had dirty sheets, that we did not use! The general condition of the property is very average. Don’t get me wrong! It’s Palenque, it’s thick forest, you have to expect humidity, smell, bugs, the whole ordeal! I can live with that! But it is very apparent that the property is not well maintained! It could be such a paradise, but the buildings are falling apart! I guess they are trying to do something about it cause the construction guys do grinder and skilsaw from 6am to 7pm… so say goodbye to the jungle vibe! And unfortunately I had good expectations for the restaurant, but it is very average and on the pricey side. Overall, all this wouldn’t matter if it were a 50-60$ CAD a night hotel but hold tous socks, it is a whopping 105$ CAD a night, which, let’s be honest, for the location, puts your expectations a bit higher! Staff is very sweet though, especially the ladies in the restaurant, but 80 pesos MX (6.50$ CAD) for a plate of frozen French fries is a big sad no-no for me, regardless of the beautiful smiles and manners of the waitresses! (And let’s not talk about the boring ambiance!!) Overall, sadly, I must say that 100$ CAD would be used somewhere else with much more bang for the buck!

I liked the feeling of the remoteness surrounded by tropical plants.

This hotel is a gem! Comfort, tranquil setting, sparkling pool, hammocks, great restaurant and food and Monkeys! Set in a jungle type setting it feels like a eco lodge and spa! Highly recommend!

Loved the ambiance, friendly and helpful staff. wish it had a mini fridge to keep water cold and that pool was cleaner tiles need to be cleaned and that they would allow guests to bring food from outside. But I would still go back. Had the opportunity to see howler monkeys and red macaws on premises.

Good place to stay to visit the ruins.

Good Location, Isolatated from city. This is the place if looking for jungle experience stay. Monkeys visited property. Place was clean and staff nice. We enjoyed our stay.

Beautiful grounds and pool. Amenities and room were very clean. Good restaurant on site. Staff were happy to deliver food pool side. Very convenient for visiting Palenque archeological site. Definitely recommend this hotel for a stay.