Hotel Vecchio Borgo

Hotel confortevole e ragazze alla reception gentilissime e disponibili

Ottimo hotel con colazione a due passi dal centro, pulito e confortevole

Venue was somewhat noisy from street activity and whilst location is central there were some minor issues. Rooms are cosy and walls in need of a clean. Air Conditioning was loud and floors creaky under foot. Sleep comfort was OK and some toiletries were provided.

This was part of a bus tour of Sicily. I have to say the hotel is great. Fantastic location and easy access to the town centre. The rooms are a decent size and clean. The front desk are very helpful and provided a jug on request as well as lots of free ice from the bar. Only quibble is the super loud night club nearby. We didn’t sleep at all!! No wonder they put ear plugs on each of our pillows when we arrived! One night as the noise carried on til the middle of the night. Good thing we were leaving that same night.

The Hotel Vecchio Borgo is very well situated in Palermo ,Sicily, Italy, but for one very large weakness-it is right next to an intersection hosting some of the noisiest party venues in town. On Friday and Saturday nights especially the noise can be deafening, making it difficult to sleep. In addition the hotel has a practice of having “non-working” airconditioning systems. I was told (by the hotel staff) that the airconditioning system is turned off, often to save energy and money. When this happens, and patrons complain, the reception staff use the excuse of saying the system has broken down. If you push them hard enough it can be switched back on, but it will, at some stage, “fail” again. This is important as not only are the rooms then very stuffy, with double-glazed glass, but the the solution offered by the Hotel is for you to open the windows, thereby aggravating the noise problem from the streets below. When I complained to night staff about this their response was that “There is a malfunction, I cannot fix it”. More likely the system is turned off and no one wants to fix it. Their solution is to then offer ear plugs to alleviate the noise problem. Even assuming you can sleep with ear plugs, this does not solve the air-conditioning problem. This is a pity as the Hotel is used by GAdventures as one of its bases in Palermo. I am surprised that GAdventures has not moved to pressure the hotel to fix the problem.If you are doing a GAdventures (or other group) tour, and this is one of their hotels in Palermo, I strongly recommend you look for an alternative which doesn’t use this hotel-not if you want to sleep.In the circumstances I can only advise against staying in this hotel.

The desk clerk was nice and friendly. They could not get my temperature in the room adjusted so it was cold. Good restaurant, La Brace in walking distance. Breakfast was ok. The room was decent but beds should have been split. Quite noisy outside at all hours.