starscope_ceren
21 Jun 2024
We have chosen this hotel and paid for spa and massage facilities, however we could not find even gym which looks like somewhere abandoned or under construction. They have 3 sports equipment which were not in service and broken, they don’t have a treadmill even though it is the most basic one for gym. They call the hotel as “resort”, but nobody cares about safety of the people. One of the most basic safety requirement is a fire extinguisher for a hotel, but their equipment was out of pressure. The photo has been attached. Is there really someone to inspect them? Staff was really rude when she declared the policy of the pool bar which has a poor menu. I have to consume my own special food/drink since I am breastfeeding, instead of offering something for a mom who is trying to breastfeed her baby, the staff has treated us as if we were trying to break the rules. Totally dissatisfied and disappointed.
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