Pengguna Tetamu
5/5Terbaik
We enjoyed a spectacular, 7-night vacation at Marriott's Desert Springs Villas (Phase ONE), this month (June 2023). We received a warm, professional welcome from several staff members, upon our arrival, and the staff, throughout our stay, were warm, professional, gracious, efficient, and welcoming. Marriott's Desert Springs Villas ONE is an extremely well managed resort; at a variety of hours in the day, we'd often be in the same place, at the same time, and observe an army of Marriott Vacation Club employees, carrying out their duties with the consistency of a fine, Swiss timepiece. Marriott Desert Springs Villas is impeccably well maintained, and immaculate. In fact, I learned on this vacation at Marriott's Desert Springs Villas, that maintaining the resort to the level of perfection that Marriott Vacation Club does, is no small achievement, as I noticed some guests who seemingly made it a point to disrupt Marriott's best of intentions to keep the resort clean, well maintained, and orderly. There's always one! Our villa was a spacious, two-bedroom, two-bath villa, recently refurbished, and extremely comfortable. There is something to be said for the privilege of vacationing in a clean, well maintained, spacious villa, with a living room, dining area, two bedrooms, two bathrooms, full kitchen, beautiful deck/patio, and washer and dryer. Our villa was remarkably quiet. The housekeeping and engineering staff were extremely responsive, kind, professional, and efficient. Concierge Donna and Jan are fabulous Ambassadors for the Marriott Vacation Club brand, as is their manager, a kind gentleman, whose name I’ve forgotten (I believe his name is Angel). They are kind, professional, and very knowledgeable about the Coachella Valley, and anything that you might want to do during your vacation. Little did we know that we'd be attending an ice hockey game (in June!) at the recently opened, Acrisure Arena, home to AHL hockey team, the Coachella Valley Firebirds, during our vacation. The Coachella Valley Firebirds made it to the playoffs/AHL Calder Cup Finals, during their first season (this year), and during our vacation. The arena is brand new, spacious, COLD (refreshing!), intuitive, and friendly. The (ice) hockey was great (in Palm Desert, go figure!). We used to frequent several restaurants at the JW Marriott Desert Springs Resort, many times during our 7 night vacation, and during our many years of vacationing at Marriott’s Desert Springs Villas (beside the JW Marriott Desert Springs Resort), but, that came to an end, a few years ago, when the owners/management company of that hotel/resort, became sufficiently short-sided, and prohibited Marriott Desert Springs Villas ONE owners and guests from enjoying the hotel facilities (pools, spa, favorable rate on golf), 7 days a week (as used to be the case). Hence, we had not one meal at the JW Marriott Desert Springs Resort, Marriott’s loss of substantial revenue, not ours, as there are a myriad of excel
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