Hotel Mesra keluarga di Pampanga

Our stay in Hilton Clark was very pleasant. I can’t stress about how friendly the staff was, they were really helpful, gentle and polite (despite my toddler son having some tantrums). The hotel overall was very clean, fragrant, posh and well kept. Upon entering, there's a small Duty Free store selling fragrances, wines, chocolates, bags and jewelries. Reception is at the 3rd floor and you have to take a long escalator. There's also a small ****** but we didn't check it out. Welcome drink was superb! It's worth it to claim as it was really good. We also then availed of their buy 1 take 1 happy hour promo. The room was cozy and the pool was super clean and nice. Wifi's fast. The pool water felt fresh and I think they have another way of maintaining since there's no smell of chlorine at all. Kuya lifeguard was also very friendly and accommodating. Breakfast is good! They offer not just black coffee but also the likes of latte & cappuccino. Hot choco taste legit! Bacon is also offered soft or crispy. Food is good. What I liked most in this hotel is the amenities for kids and their regard for safety. Apart from the 2-feet pool, they also have an outdoor playground, a spacious kid's area for biking where kids can choose 3 types of vehicle, a helmet provided, and most of all, they have a spacious indoor kid's playroom as an alternative activity area when it's scorching hot outside. Be sure for kids to wear shoes when they go biking and socks for the indoor play area. I also appreciated their attention to the kids' needs in that they have room slippers on kid size! Our daughter was so glad about it and said Hilton Clark is now her favorite hotel. Overall, it was indeed a very pleasant stay!

Booked 2 nights here when we visited the attractions in and Near Clark. The place does not look like your regular hotel but really like a big mansion The Service here is good and we did not have any problem with the staff The Rooms were nice, with comfy beds. The only problem was that our safety deposit box was not working There are a lot of activities to do here for kids. To start, the 2 pools are ok. There are free inflatable toys to use too. There is a nice playground and very wide open spaces for kids to play as well as adults (you can jog here). At night they set up a bonfire and movie night under the stars with free popcorn. Though I would suggest for them to have a louder speaker for the movies as , depending on where you are seated, the noise from the kids playing at the playground just beside where you watch the movie can sometimes be louder than the movie you are watching. There are also indoor activities for kids like the playroom and the game room. The Game room has billiards and foosball, some board games and a tv. Would have been nice if they can add table tennis or darts or maybe air hockey Most of our meals during our stay were not in the hotel but in restaurants we wanted to try out in pampanga, but we ate breakfast buffet at the hotel. I can say it's good enough. but beware that it can get really crowded on weekends. You have to wait your turn to be seated. Our stay was great memorable for the kids and would probably want to come back again

Pros: -affordable rate Cons: -Not maintained -The room has rust -Lotssss of millipede (anthropods) outside the villa, and even inside our room (CR)!!!!!! -high grass; not maintained -hard to locate our villa number at night (no spotlight in front) -no slippers provided -no bathrobe provided -300 pesos entrance fee per head (adults and kids) if you’ll be using the hotspring (but take note, the hotspring or thermal pool is not even working / under maintenance. The water is not clean / not maintained (lots of falling leaves, etc) -centralized aircon (so if you want a cooler room especially in the afternoon, they cannot do anything about it) -low pressure water; sometimes, few drops only -the hot and cold shower is malfunctioning -I hope the (Filipino breakfast) daing na bangus is boneless -the slides/waterpark is under maintenance (I hope they can put a heads up or note in Agoda or in their official website) -50 pesos for extra pillow -no availble wifi/internet in their villa -few staff