Pengguna Tetamu
20 September 2024
I recently booked a room at this hotel for my upcoming trip, and the experience has been nothing short of frustrating. After spending three days following up on my reservation, I finally received confirmation. But to my utter surprise, they canceled my booking a few days later due to "tariff changes." This is completely unacceptable and unprofessional. Not only did they waste my time, but their inability to honor a confirmed booking shows a serious lack of customer care. I strongly advise against booking here – they don’t seem to value their guests' time or plans. Save yourself the hassle and look elsewhere.
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