Ulasan The Reef at Atlantis

The food is really bad, also we got intoxicated. The hotel said that they will take care and give a solution but never did. We lost one night and day. All the restaurants have very bad quality of food and expensive, it's like bad fast food. The people in reception and lobby are the worst, specially in the check out, they attacked me and try to hit me. The manager didn't do something. Only problems. Please avoid to go

超值的酒店，巴哈馬最漂亮，不容反駁，氣派。全家人度假好地方，孩子超級喜歡巴哈馬的沙灘，也不會太熱，推薦。

Super moment passé dans un cadre incroyable avec une vue splendide sur la mer ! A refaire au plus vite

種族歧視嚴重。如果不想找不痛快 不要住這個酒店。我們住了五晚 後悔死了。完全沒有度假的心情了。服務很差 沒有工作人員在意客人的感受。

酒店環境好，設施稍顯陳舊但也不錯，但是服務太差，或許他們一直就這樣。 在幾個酒店之間有穿梭巴士可以免費乘坐，但是最好要問下方向。 價格不含早餐、沒有飲用瓶裝水、沒有拖鞋，除了房間清掃就沒有啥其它客房服務項目。 酒店還記錯賬單以及亂收費，好在通過攜程去交涉，雖然酒店十分拖拉，但事情解決了，感謝攜程。 這個巴哈馬亞特蘭蒂斯酒店除非有特殊情況，不然性價比和服務都很差，不值得去。

Te duur

除了早餐不太適合國人 。超級好玩的樂園。健身房贊

There is no service at the Atlantis because gratuity/tips and a Vat tax is literally built into every single thing that you buy at the resort. Even takeout cost you much more than the food and beverage itself because of the gratuity and tax since they automatically make you pay these additional charges and tips their staff has enormous attitudes, there is no customer service and unless you’re prepared to pay them more in tips. You will never get any service at this hotel. It cost so much to go to Atlantis and once you get there don’t expect any service unless you’re prepared to spend more to get some. Seating at the beach and the pool is extremely limited. There are no lounge chairs unless once again, you have to pay the beach staff, or the pool staff to set up for you and give you chairs. You will not be able to get into a restaurant unless you’ve made reservations 2 to 3 months in advance. Overall the experience was not pleasant and I will never go back and I don’t recommend that anybody stay at the Atlantis you will be looked only if you pay!

The dishwasher in the room started to go off at 4am! Could not sleep for the rest of the night. The phones at the batroom and living room were not working. Tv remote did not worked had to change it twice.

Having stayed twice pre-COVID at The Cove, we found our return to Atlantis disappointing. The service and grounds were not up to a premium level. Staff were borderline rude. The grounds were not as clean and things like the public washrooms were dirty with taps broken, etc. Its really gone downhill relative to our previous stays. Kids had a great time on the waterslides (where staff was not always present to check height requirements!!) but we won't be back. It's a premium price for an average experience.

I booked for ocean view but I had a view of the garden. I booked for one king and one queen bed but I got one king room

Mostly did not have cold water in our room for showers or from sinks. Staff were mostly on their phones, not incredibly friendly or helpful. Facility was very nice, clean, and kid friendly. Rooms were nice and big. I would definitely go back with my kids despite the downfalls.

Beautiful beach. Excellent staff and service. A little removed from the crowds but close enough to walk through the amazing resort to get to dining, shopping, the ******, and other attractions.

No hot water from 7pm to 7am one of our nights, with no compensation or even apology. Made for a rough night where our baby caught a cold. Not many healthy lunch food options for young children, either. Otherwise, it was great.