Hotel berhampiran Auber, Paris

I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.

It has a quite good location. but still little bit far from the city center. And staff at front desk are not that work well. they are sometimes confusing what bed is available. also they are not that concentrating on the online booking. seems like… But really clean and good facilities i highly recommend

Excellent location: walking distance to major Paris department stores such as Printemps and Lafayette! Adagio at Opera is more than a hotel; it’s like your tiny home in the very centre of Paris with a kitchen including full necessary kitchenware, a microwave, a huge fridge and a table where you can cook and enjoy your own meal when fed up of eating outside in the restaurants! Free hot tea is always waiting for you in its comfortable lounge, while 24h front desk service makes you feel safer and more at home!

The premium quadruple room is newly renovated and had huge comfortable bathroom with bath tub and separate shower room and wc. The quadruple room had a king bed and a queen sofa bed. When the sofa bed is opened there's no room to walk. The main lift broke down one the day we checked out. Luckily there are other smaller lifts nearby. Breakfast was very good with sausages bacan boiled eggs and many types of pastries, cereal, milk, juices and coffee. Very convenient location.

This hotel is located in a very central location, within walking distance to all shopping areas and shops, and all the big department stores. The hotel staffs are also very nice and helpful. The room is not a big one, which is common in Paris.

Housekeeper took away my personal item intentionally. I placed a eggshell-white coloured plastic cup on the basin of the bathroom. It is obviously different from the cups provided by the hotel Then I put my toothbrush, toothpaste and floss into the cup. On the final night of my stay, when I returned to the room at night, I was shocked to find that my cup was missing. The three items originally in the cup were neatly placed next to the tap, exactly where the cup should have been. (See the attached sink image). I believe that my cup was not mistakenly thrown away because the items in the cup have to be intentionally removed from the cup . The cup was taken away intentionally and dishonestly. I reported the issue to the receptionist on the same night and in the next morning. They said that they checked with the housekeepers and did not find the cup. After the stay, I sent an email to the hotel to express my disappointment and demanded an apology. The hotel never replied to my email. I have never encountered such unpleasant and disappointing experience during hotel stays. The integrity of housekeepers has seriously damaged the safety of the hotel. If you will stay there, do not request cleaning or else you could expect to lose anything in the room.

First things first, there effectively is no Lennon Hotel. There is no reception there and no breakfast room. Everything from the administration on is done through the Avalon Hotel next door so, make the assumption that you are going to the Avalon and you will not get lost or confused. The decor is both dated and modern at the same time. I would say, typically French so I am glad they didn't go all chain hotel and boring. The Bedroom - The choice of furniture I would question. In some pictures you can see what looks like a coat rack. This is the 'wardrobe' in the room. There are 6 hooks which may or may not have 6 hangers. Beneath that could well be a full size laptop safe (free to use) and under that, what I would have used as the shoe shelf. There really isn't anywhere for smaller items at all, they likely will stay in your luggage. With the lighting it's either bright or very bright so, there wasn't really an option to have it dimly lit though there are a selection of ceiling light, wall lamps and table lamps, they are all bright. Our room (100) was not a king size bed, I feel 4' 6” as it was certainly smaller than we are used to. In many pictures it shows the white bed pillows supplemented by small blue (green) ones. This is certainly not the case with every room. The Bathroom - I can but speak for our room as I understand other rooms have different configurations. We had a walk in shower with a rain shower head and a hand held spray adjusted using ornate handles. The toilet was on the wall. I personally don't like those, I feel incredibly unsafe especially when they creak like this one did when sat on. To make it worse, we're only 5' 3” and it's just too high, we felt like 5 year olds in need of a step stall. I wondered if this might not be aimed at wheelchair users as I am disabled but I do not use a chair but a mobility scooter (which there was plenty of room for). Then I consider the sink which is high up, too high for a wheelchair user. Of course, there is no chair in the shower either so, if it is meant to be an accessible room, it kind of isn't. The walls are done in tiles. Very mismatched tiles, not sure whether that was intentional or just years of different repairs and replacements. I feel that the light blue small square tiles were original but that when the shower, toilet and sink were last done they were not replicable so got replaced with blue rectangle tiles. The floor tiles are probably original but very worn and though they may have been, I never felt they were clean. Being a walk in shower the water got everywhere and the floor remained wet all night so we kept a towel on the floor by the door. Us British might find it weird to see a hairdryer in the bathroom right next to the sink, I think a plug socket too! The large round mirror was supposed to light up with a touch switch but, we never got it to work. The water pressure was though very good and combined shower gel/shampoo is provided as are ample towels which are s

My friend booked this hotel for our business trip in Paris for 6 nights. The price was reasonable due to location wise although the room is very small. The customer service is what i would like to mention here.. Ibrahim was a night shift receptionist who was quite unprofessional and rude the way he dealt with complaints. The third night of our stay, we came back to the hotel around 9 pm and collected the keycard with him. During that moment we informed him that the wifi in our room was not working on our phones. What he responded was “that is your problem not my problem”. My friends even showed him that it really didn’t work. He once again said “it’s your phone problem, not the hotel”. After getting back to our room with disappointing service, I found out that the warm water in the bathroom didn’t work. So my friend went down to ask him for help again since I was already undressed. She came up with a shocking respons from Ibrahim again. She said “excuse me, the warm water in our room is not working.” He said “yes yes it’s not working” and pointed to the announcement on the lobby counter, telling her to read “FRENCH” announcement about the disruption of warm water without moving himself from his chair or look at my friend’s face instead being on his phone. So we needed to take a cold shower at night in autumn. Waking up in the morning knowing that the warm water wasn’t working was already annoying, there was a cockroach walking in our bathroom. That made our morning even more disgusting. I, in the next morning, delivered my complaint to a morning shift named “Penelope” who was very very helpful. She listened to me and tried to explain that the water disruption was from the road construction not from the hotel. I told her that was understandable but the way Ibrahim dealt with our complaints was not the right way and the fact that the hotel is located in central area of Paris, you should put the announcement in “ENGLISH” and “FRENCH” and beyond that he should inform us when we collected the keycard that the warm water was not working until 10.00 am next day” Penelope was also surprised what I told her how inappropriate her colleague was. Penelope also helped me directly with the wifi connection by calling the technical team and asked them to remotely fix my problem with my phone (which is also strange) but she was doing her job. Doing business in hospitality industry, SERVICE is the core. Strangely enough, I read so many negative reviews of this hotel, but seeing no responses from management team at all. So I don’t really know what do they care for and what do they want to provide. If any of you is reading this review and looking for a place to stay in Paris, try other hotels. There are way more hotels where they are the same price range but definitely better customer service. I personally was working in hotel for a long time, this is not the proper customer service you should get when you pay almost 300€ per night. My 2 star

C’est la quatrième fois que je me rends dans cet hôtel qui est toujours au top.

Always the best experience when you have the perfect “insider” at @rosewoodhoteldecrillon 🥂 Just one perfect afternoon in Paris indulging a glass of champagne, amazing tea & orgasm-in-your-mouth desserts with the best luxurious service. Cannot ask for more. Clement, Trang, Marie & Margot were excellent helpers to show me around the hotel also