Pullman Paris Centre - Bercy

Ulasan Pullman Paris Centre - Bercy

Pullman Paris Centre - Bercy

1 Rue de Libourne, Paris, 75012, FranceLihat Butiran Hotel
Pullman Paris Centre - Bercy
Pullman Paris Centre - BercyPullman Paris Centre - BercyPullman Paris Centre - Bercy
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Ulasan Tetamu

4.5/5
Hebat
218 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.6
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Semua ulasan(218)
Ulasan positif(211)
Ulasan dengan gambar/video(59)
Lokasi yang strategik(39)
Berdekatan dengan metro(26)
Sarapan pagi yang lazat(25)
Bilik yang besar(16)
Mudah untuk pergi membeli-belah(14)
Sesuai untuk kanak-kanak(9)
Penyambut tetamu yang peramah(8)
Restoran yang bagus(5)
Ulasan kurang baik(7)
JuiceLabXx_-
Bilik King Klasik
Menginap pada Jun 2024
Pasangan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jul 2024
superb service, very clean room, an olympics business destined hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear JuiceLabXx_- Thank you for this amazing review:)We hope to welcome you again in the future, Sincerely, Céline - Guest Experience Manager
nellyhasry
Menginap pada Mac 2024
Keluarga
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Apr 2024
excellent. service is very good 👍🏻. the staff are great and very friendly. facilities 👍🏻👍🏻. great place for the family of 6 . high recommend to stay here.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this lovely review:) We hope to welcome you again!SincerelyCeline - Guest Experience Manager
Lok Sang Steve
Bilik King Klasik
Menginap pada Nov 2024
Bisnes
9 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Dis 2024
Clean and large room. Service is great at front desk and restaurant.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this amazing review:)Hope to welcome you again Sincerely Céline - Guest Experience Manager
Pengguna Tetamu
Bilik keluarga premium superior, 2 katil double
Menginap pada Okt 2024
Keluarga
7 ulasan
4.7/5
Menakjubkan
Disiarkan pada 25 Nov 2024
Room is very clean and comfortable, nice breakfast, plenty of choice,
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this amazing review:)We hope to welcome you again, Céline - Guest Experience Manager
Koomomi si
Bilik PREMIUM SUPERIOR, 1 Katil Saiz King
Menginap pada Jun 2024
Pasangan
81 ulasan
2.7/5
Disiarkan pada 16 Jul 2024
Location was a bit far as traffic all the time but we saw a RAT in the hotel lobby which isn’t acceptable, for. 4 star hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Tze, Thank you for sharing your feedback further to your stay in our hotel.We sincerely apologize for the inconvenience you experienced with the rat.Be ensured that we have taken all the measures and our team is working to address this issue promptly. Best regards,Romain - Front Office Manager
Pengguna Tetamu
BILIK SUPERIOR, 2 Katil Saiz Single
Menginap pada Mei 2024
Bisnes
16 ulasan
4.3/5
Sangat Baik
Disiarkan pada 18 Jul 2024
Still keeps high level but due to under construction,little smelly and breakfast is not as good as before Covid
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience following your stay with us, Your remarks are precious to us to improve our quality of services.We hope to welcome you again,Céline - Guest Experience Manager
Pengguna Tetamu
Menginap pada Okt 2023
Pasangan
21 ulasan
3.2/5
Disiarkan pada 3 Dis 2023
Location is actually a bit far from the city center and the nearest metro is line 14 which closes at around 10pm due to the renovation so plan your trip carefully or else you'd have to find a bus to drop you off near the hotel. The hotel is around a 2-3 mins walk to Bercy Village. Quite clean and spacious for a room in Paris. I would recommend this hotel. Oh and by the way, some of a amenities are not provided in the room but if you ask the front desk staff, they would give it. Just a little mishap with the front desk staff during our stay, we didn't have the daily 2 bottles of water after checking in and when we called down to the front desk, they were "sure" that they put them in but there was nothing. :/ The photo of the fridge was the two drinks that we bought over from a Carrefour nearby. They said they would come up to check and never did... But I had some other amenities to get from them so eventually they came up and checked the fridge. No apologies from the staff for the misunderstanding and he just went out of the room to get two bottles of water for us. Quite a strange service attitude from them.
Terjemah
Jawapan daripada Pihak Penginapan: We thank you for taking the time to share your experience following your stay with us.Your comments are very precious to us, they allow us to improve the quality of our services.We hope to have the pleasure of welcoming you again very soon,Have a lovely day, Céline - Guest experience Manager
Pengguna Tetamu
BILIK SUPERIOR, Katil Bersaiz King
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Nov 2024
We enjoyed our stay, cleaning 💯 customer service 💯
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this amazing review:) We hope to welcome you again, Céline - Guest Experience Manager
Thomas
Bilik King Klasik
Menginap pada Nov 2024
Pasangan
15 ulasan
4.2/5
Sangat Baik
Disiarkan pada 14 Dis 2024
Good service and hotel, a bit old decoration
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience following your stay.Hope to welcome you again Sincerely Céline - Guest Experience Manager
Pengguna Tanpa Nama
Menginap pada Feb 2024
Solo
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 10 Mac 2024
Overall the room was clean and tidy and the hotel staff members were very kind for anything. Although the location is a bit far from the center you still have access to the bus stops and the metro nearby. There is also a small shopping town in front of the hotel which was very convenient. Would like to recommend!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this lovely review and photos :) We hope to welcome you again! Best regards, Céline - Guest Experience Manager
yuk kei elstan fong
Menginap pada Jun 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Ogo 2023
The staff and the housekeeper are so nice! Two tabletennis tables and a Foosball Table are ready for anyone to play with, which is awesome! The swimming pool is also wonderful and we had a relaxed 5-day stay in the hotel. Wish we could come again!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for this amazing review.Your satisfaction is our greatest reward!We hope to welcome you again in the future:)Sincerely,Céline - Guest Experience Manager
Pengguna Tetamu
Menginap pada Mac 2024
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Mei 2024
Beautiful hotel ideal for family and business. Cannot recommend enough!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this oustanding review:)We hope to welcome you again!Have a lovely day, Céline - Guest Experience Manager
Nickchin
BILIK SUPERIOR, 2 Katil Saiz Single
Menginap pada Sep 2024
Bisnes
29 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Okt 2024
Comfort and nice stay
Terjemah
Jawapan daripada Pihak Penginapan: Thank you Nick Chin, Have a lovely day, Céline - Guest Experience Manager
Pengguna Tetamu
Menginap pada Jul 2023
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 10 Ogo 2023
Lovely hotel in Bercy Village , 20mins walk from Gare De Lyon. Had a wonderful time.thanks to all the staff!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for this amazing review:)Hope to see you soon, Sincerely, Céline - Guest Experience Manager
Pengguna Tetamu
Menginap pada Jul 2023
Keluarga
3 ulasan
2.5/5
Disiarkan pada 6 Ogo 2023
We were staying at the premise for 3 nights a few days ago. We booked 2 double bed rooms and 1 twin bed standard room. Unfortunately, a double bed standard room was assigned to us when we checked in. We were tired and accepted the situation. The biggest challenge is the disruption of the metro services. Without the metro, the front desk suggested us to take a bus to the Lyon station and then make the transit to the metro system. It was a challenge as the bus station is a good 0.5 km from the hotel and we have to pay double as you will have to pay the bus and metro fee. Bercy is quite far from the tourist spots - ~20 euro taxi ride from Museum Louvre. Imagine you are traveling with 5 kids on rainy days.... We also have concern with the cleanliness of the hotel. We saw mould in the bathtub and bathroom. But at least my daughter did her showering 10 times faster (So she can leave the bathroom asap) 😂 I'm a frequent traveller myself and the hotel would be more than fine for business travel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Céline - Guest Experience Manager