Ulasan Novotel Paris Porte de Versailles

The room is simple and neat. The staff is polite but the hotel is a bit crowded and they seems dont have enough staff to deal with all customers quickly, while some idle staff seems does not possess the knowledge to deal with specific enquiries which lead to 1-2 staff overloaded. Most guests generally need to wait at the recption when ever there is any enquiry. The breakfast have two choice of resturants, one is buffet one is a la carte. Both is nice.. The resturant on 8/F can see the Effiel Tower from far.

12th December 2023. First day we arrived.Internet was down.We waited almost an hour at 8pm for the 3 rooms after 16 hour flight and 1 hour travelling and walking up a slope with all our luggages couldn't get our rooms as they didn't receive our booking. 15th December 2023.On the last day , we decided to stay an extra went to the counter to confirm if I need to do anything.They said nothing else.At 11.59am,They called all our rooms repeatedly to go down to pay deposit of 51 Euros. 12 January 2024.We got a charge of our 1st booking in full in Euros from the hotel. Either Trip.COM OR The Hotel was scamming or being scammed. Either way I don't recomd anyone to stay there or book with Trip.com as they were supposed to return our calls 2 days ago today is 15th January 2023.No word from anyone. Called back 3-5 time all the times they are experiencing high call volume. As a diamond member I regret being a member and booking through them.and this is not the first time this issue has happened. Booking and no room.If the app cannot cope with volume do not accept orders Still waiting for call back.Hope to restore my bank balance and Faith in this App.

We had a good time there.. Thank you

房間和酒店設施都很現代化，餐廳的晚餐和早餐不錯，都是自助的。最主要的是靠近凡爾賽門展館，非常方便，旁邊酒店門口有個小門，從出門到進入展館大概200米。 周邊有電車，去巴黎市裡麪也不遠，打車20歐以內。

電視超大房間舒服，想一直待在飯店耍廢不想出門。地理位置離各大景點還是有一段距離。

交通便利，附近吃東西很方便。但是退房寄放行李兩位黑人女性態度不耐煩，一開始還說沒位置寄放，直到我們說在裡面用餐才幫忙寄放，其他服務人員態度都很好

環境：非常滿意的酒店，非常現代，聖誕期間裝飾的也很好看，離景點都有點距離，但是500米內有地鐵站，電車和公交，去哪也都很方便。 服務：服務態度很好，問前台要拖鞋會送上門，淋浴有問題也給換了房間，沒用不耐煩。英語交流也沒有問題。 設施：很寬敞，和國內四星一樣的水平，住的很舒服，不提供礦泉水，但是每層樓都有飲水機，房間也有燒水壺。有紙杯，吹風機。床頭充電有USB接口。電梯都是要刷卡的，很安全，每天打掃的也很乾凈。

酒店硬件還可以，環境也不錯，早餐也很好，但是入住的時候讓我非常不愉快，我預訂了行政大床間Executive，但是給了我圖一的房間，真的很氣憤，我去理論人家説這個房型都是這樣的，如果覺得不行可以加30歐升級一個大窗户房間，我預訂的不是最低等級的房間為什麼要遭到這樣的對待，第二次我們拿着攜程預訂房型的照片再次去理論，説明就要圖上這種房間，前台來了個負責人説酒店有200多間房間，不能保證每一間都是圖上的展示的樣子，我們不接受説他們這就是欺騙，他們才勉強給免費升級了圖二的房間，巴黎之行開始的很不愉快，感受不到法國人的善意，不知道是種族問題還是啥問題。

酒店是法國南部田園風格，家的感覺，很有特點。房間設施齊全，空間合理，衞生間乾濕分離，條件不錯。一層的餐廳是普羅旺斯特色菜，好吃、價格也合理。附近有地鐵站，交通也算方便。

不吐不快，去法國前已經有心理準備，需要入鄉隨俗。 唯有挑選國際品牌，比較放心。 點知到酒店check-in，慢條斯理都算（沒人排隊等了15minutes)，checkin給了Room no.；然後上去房間後，發現卡開不了 再回到reception詢問，極不耐煩，後來發現他弄錯了no. 再分配一個disable的房間給我們。 住了4天，也沒有拖鞋/牙刷；只是當面問他們，他們表面笑口迎人，然後卻用法文說我們chinois gênant 其實只是拿些物件，下次再住這間酒店，一定會小心 I'm not here to complain; I was mentally prepared before coming to France, understanding that I should adapt to local customs. However, choosing an international brand this time resulted in a very negative experience. Upon arrival at the hotel, I was aware that I needed to check in, but the process was slow as there was no one waiting in line for 15 minutes. When I received my room number and went to the room, I discovered that the key card didn't work. Returning to the reception, I asked for assistance, but the staff member seemed impatient. Eventually, it was revealed that the mistake was on their part, and they had assigned us a disabled room. After staying for four days, we realized that we didn't have slippers or toothbrushes. When I inquired about them in person, the staff greeted us with a smile but then referred to us as "chinois gênant" in French, which means "annoying Chinese." In reality, I had only taken a few items. I will exercise caution when choosing this hotel for future stays.

Bayıldık ailecek. Çalışanların hepsi guleryuzluydu.kahvaltida sihirbaz vardı.super bir fikir.kimin fikri ise çok akıllıca. Su bedava..tebrikler

Muhteşem bir otel gerçekten çok iyi çok memnun kaldık çalışanlat çok nazik kahvaltı çok güzel

這個酒店拒絕一切銀聯標誌的卡片 説中國的系統他們絕對不用 衹收中國人的現金 這種赤裸裸的歧視 不知道為什麼攜程還推薦這個酒店

位置很方便，交通便利，員工很友善，早餐還算豐富，週末還會有魔術表演，很驚喜，總體來説還是不錯的選擇。