Hotel Jiaxing dengan Tempat Letak Kereta

We had a very good stay at the Silk Commerce Clubhouse and greatly enjoyed our time in Wuzhen. The property is set slightly away from the busiest areas, which makes it peaceful and quiet. The quality of the clubhouse is exceptional—easily among the finest hotels I have stayed in worldwide. The architecture and design are a genuine work of art, spread across canals and connected by bridges. Rooms are extremely spacious, facilities are beautiful, and service is impeccable. The lounge is especially pleasant for tea or quiet activities. The included canal boat cruise and silk-related cultural activities (weaving, dyeing, appliqué) were highlights. There are, however, two notable drawbacks. First, during winter the central climate system is locked to heating and cannot be adjusted per room. Our room was uncomfortably warm (around 24–25 °C), and the only solution was opening doors and windows to cool it manually. This is a significant comfort issue in an otherwise ultra-modern hotel. Second, due to low occupancy, breakfast was à la carte and exclusively Chinese. While well prepared, the lack of any Western breakfast options made it challenging for guests with simpler breakfast preferences. Despite these issues, this is a remarkable property and an outstanding experience overall.

Stayed at Splendid Clubhouse for 2 nights, and it was truly one of the highlights of my trip to China. I highly recommend slowing down and fully enjoying the serene, scenic surroundings this property offers—it’s an experience in itself. From the moment I booked, the service was exceptional. My personal butler, Xiao Shen, reached out a day before my arrival to coordinate everything, including arranging for a seamless pick-up at the Scenic Area. Throughout my stay, Xiao Shen was attentive and thoughtful, ensuring every detail was taken care of—from daily arrangements to recommending great dining options. Do make it a point to dine within the hotel, especially at Jin An Si Fang Cai (锦岸私房菜)—the food was outstanding. I was also pleasantly surprised with a complimentary room upgrade, and the view from my room was simply breathtaking, overlooking beautiful spring blooms. Breakfast was another standout experience. It was incredibly delicious and thoughtfully curated, with multiple courses that were so satisfying I could easily skip lunch. Guests select their breakfast in advance, and everything is promptly served upon arrival at the restaurant, making the experience both seamless and indulgent. Overall, the impeccable service, stunning views, and attention to detail made this an unforgettable stay. I would highly recommend Splendid Clubhouse to anyone looking for a peaceful and elevated retreat.

This was by far our favourite hotel during our trip (and we stayed in 5 hotels, some double the price of this). Initially I was apprehensive as I didn't really like the style of the room and preferred something simpler and cleaner looking but everything was so well done and executed, it ended up being almost impossible to leave the room because it was just so incredibly cosy and comfortable! (be warned haha.). We even got upgraded to a much larger room despite staying just 1 night! The river view from the window at night was lovely and the breakfast was abundant as well! Though we would have preferred if it was served slower as most of our food got cold since they were all brought out almost at the same time LOL. Hotel also has a gorgeous garden and the overall place is gorgeous! I also saw various reviews about the butler Xiao Wei and thought it might have been one of those review us and mention our names to get a free gift thing that's popular these days but nope. Xiao Wei really was the pièce de résistance of this establishment and made our stay 100% even better than it was 🥹. He was friendly and approachable, kind and extremely sincere in every way - and his service was by far the best we've ever encountered in any hotel around the world. On the last day I found out that Wuzhen specializes in a specific Chrysanthemum tea but I couldn't seem to find it. I texted him asking if he knew which shops had it and he offered to bring me to a gift shop that was located at the exit. Instead, he surprised me with a bag of it when I texted him just 30 minutes before checking out. We'll definitely come back and stay at the Eden Club soon! In fact, it would likely be mainly because of Xiao Wei and how cared for we felt hahaha.

We had an absolutely delightful stay at this hotel! From the moment I arrived, the service was outstanding — the staff were warm, attentive, and always ready to help with a smile. Check-in was smooth and welcoming, which set the tone for the rest of the experience. The room was clean, comfortable, and thoughtfully designed. The bed was luxurious, and the overall ambiance made it easy to relax and unwind. We especially appreciated the small touches, like the complimentary teas and neatly arranged toiletries. The food was another highlight of our stay — fresh, flavorful, and beautifully presented. The breakfast buffet was delicious. We still think about the pastries! What stood out to me most was the décor throughout the hotel. Tasteful, elegant, and inviting, with a great attention to detail. Whether in the lobby, dining area, or hallways, everything was beautifully arranged and created a truly welcoming atmosphere. This hotel exceeded our expectations in every way. We’ll definitely be returning and recommending it to friends and family!

A Wonderful and Peaceful Stay in the Heart of Wuzhen The hotel is located inside the Wuzhen resort, right in the middle of the main walking street, making it very convenient for exploring the area. Despite its central location, the hotel is set within a fairly large compound, and our second-floor room was charming, peaceful and very quiet. Our room was exceptionally spacious, spotlessly clean and very comfortable. We were assigned a personal assistant, Xiaojing (小静), who was extremely friendly and helpful throughout our stay. We connected with her through WeChat, so we could contact her anytime with questions about the hotel or arrangements within the resort. She took excellent care of us from the moment we arrived until our departure. Breakfast was also excellent, with a choice of three different set menus. We especially loved the fish noodles! The luggage porter service was extremely convenient too—we simply left our luggage with the staff, and it was transported through the resort and delivered directly to our room. Overall, we had a wonderful and highly satisfying stay. We would gladly recommend this hotel to anyone visiting Wuzhen. A very special thank you to Xiaojing (小静) for looking after us so well from start to finish!

Fantastic rooms. Very large and well appointed. Restaurants don’t do well for vegans but otherwise fine. Service in the Paulaner bar was slow with only one server the evening we tried it. It’s not cheap but it’s very good value for what you get. I’ve stayed twice and would definitely stay again. Recommended if you want to be near the train station.

We did not experience any problems during our stay. The facilities were clean and tidy. The buffet breakfast was quite good, with a satisfying variety and quality.

As a foreign tourist visiting China for 1st time and not knowing a single word of Chinese, I felt so so lucky I chose this hotel! 1. Wonderful staff After arrival, we were warmly welcomed by a receptionist named Yang Dongqing. Although we communicated through translation app, our conversation felt natural & smooth. I actually felt a little guilty for asking her sooo many questions but she’s extremely patient & cheerful, taking the time to answer every single question carefully & thoroughly. I felt so grateful for that! We even received some cute welcome gifts. We’re also accompanied to our room by a staff member named Wang Jinmei. When our luggage was delivered to the hotel, we were quite confused cause we had no idea how to get it up to our room. This young man noticed our hesitation almost immediately and came over to help us before we even had a chance to ask. Both our suitcases were very large and heavy but he carried them upstairs by himself one in each hand! Later I happened to see him a few more times and he would always smile and nod at me in such a friendly and polite way. I was impressed by this hotel staffs professionalism. I’m not sure if I write the 2 staff members’ names correctly as I don’t know Chinese. But they truly made my day!!! They were among the very first Chinese people I interacted with after arriving here and thanks to them, my first impression of Chinese people & Wuzhen was incredibly positive. People are what make good service! 2. Spacious and comfortable room The room’s big &beautiful, looking just like the pictures. A table and chairs on the balcony where I could sit back relaxing and enjoying the view. The bathtub was large enough to comfortably soak in. If u’d like a big bathroom then this room’s worth considering. All instructions in the room also available in English so as a foreign guest, I had no trouble understanding anything. If I had to mention 1 small thing, I would say that the shower pressure was weaker than I expected. In my country, showers tend to have much stronger water pressure but I think this is probably just a cultural difference, as it seems that many hotels in China are similar. Overall I was extremely satisfied with my experience at this hotel, to the point that I actually regret booking it for only one night 😁 I will definitely come back to Wuzhen and Tongan and stay for longer !!!

1) Very close to their Old Street by using the tricycle which is readily available near the hotel. 2) The hotel receptionist is friendly and helpful. 3) There is a restaurant in the lobby area. 4) The room is clean and spacious.

Excellent quality,  very appreciated to upgrade our room to the suite,  courteous front desk, and other’s service personnel. Delicious breakfast with variety of fruits, breads, soup, salad. Location is very close to restaurants and shopping areas.  Highly recommended when looking for a place to stay.