Hotel Tegalsari dengan Tempat Letak Kereta

Great solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma. JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻

I had a wonderful stay at Sheraton Surabaya. Although I arrived late at around 8:00 p.m., I was warmly welcomed by Alfian and Tika at check-in, making me feel at home immediately. Alfian was especially helpful and shared recommendations on things to do in Surabaya, which I really appreciated. Chanif assisted with my luggage and kindly let me know that I could reach out if I needed any help during my stay. Edo and Putri at the restaurant provided pleasant and attentive service throughout. Eko was also very helpful with my luggage. During checkout, Janice and Brian were friendly, professional, and very accommodating, ending my stay on a positive note. Thank you to the entire team at Sheraton Surabaya for your excellent hospitality. I truly enjoyed my stay and look forward to returning in the future.

Upon request, the hotel provides me with iron and kettle. But there was a small cockroach in the bathroom. The soap dispenser looks old and not quite clean but overall the hotel is good. Location is great. Recommended.

Kamarnya bersih,parkiran teduh,lokasi pusat surabaya dan tenang,air panas stabil, Cek in cek out mudah cepat.. Cuma untuk harga segini tidak di sediakan teko heater dan free coffe sayang sekali,, Menu breakfast biasa saja, Tidak ada menu daging sapi

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Bilik ini berbau berkulat mungkin dari permaidani lama dan perabotnya sedikit lapuk. Walau bagaimanapun, hidangan sarapan pagi adalah lebih daripada yang kami jangkakan untuk harga yang kami bayar untuk bilik. Lokasi yang sesuai berhampiran dengan pusat membeli-belah dan sangat berbaloi untuk wang.

Hotel baru, saat saya menginap mungkin baru beberapa minggu opening jadi untuk fasilitas masih bagus dan baru. Overall sangat baik termasuk pelayanan, namun ada beberapa hal yang perlu diperbaiki terutama untuk parkir motor yg dimana akses jalan yg sangat curam dan menikung serta sempit yg menurut saya bisa membahayakan tamu. Lalu untuk kebersihan kamar, lantai sangat kotor sehingga membuat saya tetap menggunkan sandal ketika di kamar karena tidak mendapat sliper, untuk kamar mandi juga airnya menggenang. Tapi lebih banyak plusnya untuk harga segitu, karena ada balkonnya dan kamar juga kedap suara.