Hotel Toyooka dengan Tempat Letak Kereta

Nice, modern and new hotel in Kinosaki onsen with great hospitality from the hotel owner and his staff. I was welcomed by the owner at the door when I arrived, and they even prepared a beautiful greeting card on my arrival. Welcome drink was provided and the owner recommended good restaurants and provided the USP of each onsen in Kinosaki. The room is spacious, clean and new! I especially like the Japanese style of the hotel. Yutaka and 1-day onsen pass were provided for my stay. As the next day I had to move to another hotel, the owner very kindly helped me to transport my luggage to another hotel near the JR station. Overall, excellent stay, excellent people and excellent breakfast! :) Would love to visit Kinosaki onsen again and stay with Utsuroi Tsuchiya.

장점:기노사키 마을의 딱 중간 부분이라 이동하기 좋은 편, 온천이 남 녀 하루마다 교대로 위치가 달라져서 총 두개 스타일의 온천을 즐길 수 있음, 직원분들 친절함, 깨끗함, 단점:방 마다 다르지만 운 없다면 주방 바로 앞 배정인데 조금 소리가 들릴 수도.. 말고는 특별히 단점은 없는 편 굳이 찾는다 해도 로비 휴식 공간이 큰 편은 아닌 것..?

It's a lovely hotel in traditional Japanese style. It has a pretty inside garden and an onsen (no private onsens for booking, only common ones for all hotel guests that are divided for males and females). Hotel provides you with a yukata and a haori for your stay (you don't rent it, they are included in price), which is very convenient. When I asked the receptionist if I can buy them, 'cause I loved them so much, she said I can take them for free if I want. I double checked to avoid any miscommunication, but she insisted that I don't have to pay extra for those. Everything in the fridge, including alcohol, is free. Hotel is a bit far from the main street, but has a transfer, so I'd say it's fine. We ordered a dinner and breakfast, and both were absolutely wonderful, had several courses.

The hotel is a bit old but it is warm and cozy. The service is good. People is helpful and kind. A young gentleman, I think he is the owner, helps us take many pictures. There is an onsen just next to the hotel. It is very convenient. Of course, you can go to the others within few minutes walk. The food is Okay, traditional hotel style.

对不是日本人完全不友善的酒店 Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude. Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in. When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all. I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy. There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup. Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special. Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.

There is no breakfast nor dinner provided by this onsen hotel, and restaurants close a bit early. If you’re looking for an onsen meal, you maybe disappointed if you staying here. Beware if you’re a foodie. The sound insulation is poor, please keep your voice down. Since the first night I arrived was windy and rainy, and the curtain for blocking the sun is made of bamboo, it kept hitting on the window all night long. There is no elevators and the stairs is very steep, be careful if you bringing many luggages. Although the servers do not understand English, they are very friendly and willing to help! Overall, I enjoyed a lot while the staying. Thank you!

Останавливались в отеле в октябре 2024 года. Взяли два номера на двоих. Плюсы: 1. Великолепные номера в стиле классического рекана: все очень красивое, аутентичное, масса мелких деталей, записок и подсказок для гостей, интересных безделушек в номере. У нас были кровати, а не футоны, но минусом это никак не назвать - кровати удобнейшие. Вид из номера (3 этаж) - на горы. Чистота идеальная, в номере есть все, что должно быть в номере классического рекана: от татами, до низкого столика для отдыха. 2. Бесподобный ужин кайсеки. Великолепный завтрак сукияки (готовишь себе сам). 3. Красивейшие интерьеры отеля, по нему интересно гулять, изучая его изнутри. Отель красивый снаружи тоже. 4. В номерах можно курить (мы этого не делали, да и номера не прокуренные совершенно). Есть курилка при входе в отель. 5. Чудесный персонал. Все просьбы и жалобы удовлетворяются за минуты. Плохо говорят на английском, но это не беда, общались через переводчик. Ребята классные, веселые. Быстрый чек-ин, куча напоминалок по поводу того, куда и во-сколько приходить / что и как правильно делать. 6. Есть приватный онсен (мы не пользовались). 7. Дают беспланый пропуск в 7 общественных онсенов. Дают скидки на сувениры. 8. Дают отличные юкаты для онсенов, для женщин - дадут красивые, выбор огромный. Нюансы: 1. Единственный минус отеля - удаленность от центра Киносаки (15-20 минут ходьбы по не слишком красивым местам). Но! Есть бесплатный трансфер от отеля до центра города, плюс есть трансфер вокзал-отель-вокзал. Да и ходьба от отеля до центра Киносаки нас особо не напрягала. 2. Это не бизнес-отель, поэтому ни стиралки, ни утюга, ни душа в номере нет. Душ (а по факту - онсен) общий на минус первом этаже - отдельный для мужчин и женщин.

Upon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.

We arrived around noon on a rainy day. Luckily, there was a shuttle bus in front of the train station. You can tell the driver that you staying at this hotel and they will drop you in front of the hotel. the hotel also provides the flree drop-off at the train station. the room is very good with plenty of space and private toilet and bathroom. The onsen at the hotel even though small is very good ambience. Both dinner and breakfast are excellent. the service is beyond expectation!!!! Location is excellent as well. Recommend this hotel to everyone.

I stayed here for one night with my husband and our 9-year-old daughter, and we loved our visit. The hotel was accommodating and allowed us to store our luggage as we arrived early. Our room was very clean, the staff were attentive, and we could tell they wanted us to have a nice stay. The location was perfect - set back on a quiet street but right in the middle of all the onsens and shopping. We opted for the crab dinner, and it was an absolute feast. We ate for hours and still couldn't finish everything. They asked if we wanted to keep it for breakfast (which, of course, we did), so they served it in the morning along with the breakfast they planned. It was wonderful. They have a small onsen in the building, which was nice because the three of us could enjoy one bath together before going to the gender-separated onsens in town. I highly recommend staying here for a lovely and authentic Japanese experience.