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9.8/10
Luar Biasa
PPengguna TetamuOur favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. <3
YYuliaDJrIt's a lovely hotel in traditional Japanese style. It has a pretty inside garden and an onsen (no private onsens for booking, only common ones for all hotel guests that are divided for males and females). Hotel provides you with a yukata and a haori for your stay (you don't rent it, they are included in price), which is very convenient. When I asked the receptionist if I can buy them, 'cause I loved them so much, she said I can take them for free if I want. I double checked to avoid any miscommunication, but she insisted that I don't have to pay extra for those. Everything in the fridge, including alcohol, is free. Hotel is a bit far from the main street, but has a transfer, so I'd say it's fine. We ordered a dinner and breakfast, and both were absolutely wonderful, had several courses.
PPengguna TetamuWe had an unforgettable stay at Matsuya in Kinosaki. From start to finish, everything was exceptional. The service was truly some of the best I’ve ever experienced—warm, attentive, and genuinely thoughtful. A special shoutout to Cho, a new team member from Vietnam who is studying Japanese. She was incredibly kind and made our stay even more memorable.
Our room was spotless, beautifully appointed, and offered such a cool and authentic traditional Japanese experience. The kaiseki dinner was incredible—relaxing, beautifully presented, and absolutely delicious. We had an early train and couldn’t stay for breakfast, but based on dinner alone, I’m sure it would have been amazing.
At check-in, we were given yukatas and traditional sandals to wear around town, which made the whole visit even more special. The onsens were wonderfully relaxing, and the town itself was friendly, charming, and exactly what we hoped for.
I highly recommend staying at Matsuya if you want to experience the absolute best of Japanese hospitality, culture, and relaxation. Truly a highlight of our trip. We are a LGBTQ+ traveling couple and felt very welcomed.
PPengguna TetamuThe staff were super friendly but OH MY GOD WAS THE VIEW SPECTACULAR. A view of the mountains and stream greeted us and it was simply wonderful. Our package came with in-room dinner and the staff serving us was the nicest lady ever. She did not take up a lot of our time with small talk but was quick to answer any questions we had about how to prepare and eat our kaiseki dinner. She didn't speak english but communicated effectively with a translation device. When I say I was 'defeated' by dinner - I meant - MAN WAS THERE A LOT OF AWESOME FOOD TO HAVE. Location wise, it isn't very near to the public baths (a 10min walk to the nearest one) but that afforded the location a wonderful peace at night.
PPengguna TetamuРёкан расположен а пешей доступности от вокзала, можно дойти за десять минут. Удобно проходить семь онсенов, один из них совсем близко. Еще есть две приватные и две публичные бани в самой гостинице, та, что с пузырьками, интересная. Кормят вкусно, и на ужине, и на завтраке.
Важно, что есть англоговорящий персонал, гораздо легче освоиться, если не знать японского. Все были вежливы.
PPengguna TetamuЯ не строила ожиданий от этой поездки и была в приятном шоке! Во первых сам городок такой красивый и уютный, ты не спешишь и наслаждаешься! Во-вторых отель на высшем уровне! Сервис и вежливость персонала поражает, красота внутреннего пространства отеля и дворика! Поразительной красоты Онсен при отеле, все продумано до мельчайших деталей! Номера в отеле очень аутентичные, как и все в целом, а шведский стол на завтрак шикарный! Также трансфер продуман и конечно юката просто чудесная и на любой размер! Говорить могу вечно о том какое же удовольствие я получила! Благодарю!
PPengguna TetamuThe hotel is a bit old style
As a Onsen hotel - the facilities ;
Elevators should have hand rail or / and a seat inside the lift to allow older adults to hold on or in case of fainting occur !
There should be towels inside the spa area instead of asking customers to bring along the towel to & back to room ! There should be towels available inside the spa area !
The free transportation starting from 4 o’clock till 9:30 is good but it would be better if the free transportation can start a little bit earlier say I’m 12
The hotel staff are where we helpful and where we polite thank you !
AAjoureВроде бы рекан неплохой, все нужное есть, но все равно чувствуется ветхость. Наверное, ожидания просто были другие немного. Расстроило, что дали на одного человека только две проходки в онсен, хотя я слышал, что в других реканах дают пасс на посещение всех онсенов.
Мы были в сезон крабов, поэтому кайсеки состоял полностью из него(с небольшими дополнениями). Ожидали, что будет чуть-чуть поразнообразнее. Но сам краб вкусный, тут ничего не могу сказать
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