Hotel Colombo dengan Tempat Letak Kereta

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

I can't be more grateful for such hospitality and professionalism. The staff are always welcoming and smiling throughout my stay and always were happy to enhance my experience. The welcome drink on arrival is such a beautiful gesture. The rooms are spacious and super clean. The rooms are made daily and promptly refilled with toiletries and water. My booking did not include a breakfast but I purchased it for about 3200 SriLankan rupees, it had onsite omelet and a variety of SriLankan and international food. The location is central to everything around Colombo. I highly recommend this hotel for anyone visiting Colombo.

I stored my luggage in their hotel for about two weeks after checking out. When i return and try to claim my luggage, there's one guy seems to be some kind of manager being rude to me, with an atitude asking how many days did i keep my luggage here? I've stayed in this hotel 18 nights, thats total of 2662 USD I've spend to this hotel. Yet I'm not allowed to store my half empty luggage in their storage room just 2 weeks? Ok bro i won't come back again good

Very late arrival at the hotel (2 a.m.) but was greeted and well-taken of by staff. Stayed for six nights. Hotel is in a good location. Reservation is on the 7th floor, not ground floor. Good city view and can see the ocean in a near distance. A grocery store is just a few steps away. Breakfast is good with enough variety but the selection is pretty much the same. So, for a 2-3 nights stay, it’s fine. Otherwise, eating the same breakfast six days in a row is not so ideal. Also, bathroom only has the most basic amenities, which is actually better for the environment. Will definitely stay here again!

I was stay there 2 nights.overall room and cleanliness was perfect.specially thanks for housekeeping team which they made so comfortable stay for us.Also front desk team.regarding foods its doesn't meet our expectation..we had room dining all of that days.i request first day half boiled eggs for breakfast but it was hard boiled.second day i mentioned it and that day one egg half boiled but its broken.another one again hard boiled..we didnt feel foods was fresh.its not because of room dining i know we cant get 100% hot & fresh foods for room dining.im not saying about hot or cold.for breakfast we ordered two days 2 set menu frist day we didnt recived tea & coffee.but its include for set.second day we recived it.but second day we didnt recive breads and again we request it.however all the staff very friendly and always with smilly face.specially housekeeping team was perfect.they maintaining high quality cleanliness.

I had a wonderful stay.The rooftop infinity pool is the absolute highlight, the view of the ocean is breathtaking, especially at sunset. The room was clean, modern, and well-designed with a great bathroom. The location is perfect for exploring Colombo, and the staff were very welcoming. Highly recommend this for anyone visiting the city!

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

My stay at Radisson Hotel Colombo was very pleasant. The hotel is well-maintained, modern, and comfortable. The rooms were clean, quiet, and suitable for both business and leisure stays. Service was smooth and professional, and the staff were polite and helpful throughout the stay. The location is convenient, especially for business travelers, and the overall atmosphere felt calm and well-organized. Check-in and check-out were efficient, and room service and housekeeping met expectations. Overall, Radisson Hotel Colombo offers a reliable and comfortable stay with good service standards. Based on my experience, I would definitely consider staying here again during future visits to Colombo.

Нам понравилось пребывание в отеле Хороший завтрак В номере убираются каждый день. Но за три дня полотенца не меняли. И осыпаются стены. Побелка лежит вдоль стены. Но нам это не мешало. Кондиционер работает хорошо. Расположение очень удобно , в центре.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done