Hotel Pasig dengan Tempat Letak Kereta

We just finished our 2nd staycation at Marco Polo to celebrate my birthday, and it was fantastic again. The hotel is excellent and my family really enjoyed every moment. Special shoutout to Czaira at Reception — we remember her as an intern last year, and now she’s doing an amazing job. Also big kudos to Eric at Concierge. His positive energy and happy vibes have been consistent from last year right through to this year. And thank you to The Continental Club team: Andre, Aila, Azi & Teddy for the birthday cake. That surprise made the celebration extra special. Overall, the stay was great and all the staff were super welcoming. Definitely recommend this hotel! Thank you ❤️ Baldemor Family

I stayed here for 4 days and really enjoyed my time. The place is very nice, especially the view. I felt so relaxed watching the city lights and car lights at night. The service was also great, ate anna assisted me from the start and responded quickly whenever I needed help. The room is clean and simple, which I really liked. I would love to stay here again and book the same room. Thank you so much for a wonderful stay!

We were assisted superbly even i had my last minute booking. Front desks staff especially Kevin provided exemptional support. I have been a regular customer everytime I come home for my overseas holidays.

Our Worst Staycation Experience at Holiday Inn Galleria We came to Holiday Inn Galleria at around 2:30 PM for check-in, expecting that our room would be ready since the standard check-in time is 3:00 PM. However, we were informed that our room was not yet available. The staff told us that they would prioritize our room and call us as soon as it was ready. At around 3:30 PM, since we had not received any update, we went back to the front desk to check. We were told that the room was still not ready and that they would update us once it became available. By around 4:30 PM, we went back again because no one was answering our calls. That was when we found out that we were actually 11th on the priority list. Once again, we were told that they would call us when our room was ready. At around 6:00 PM, we decided that we had waited long enough and went back to the front desk to cancel our stay. Surprisingly, only then were we informed that our room was already ready. We were convinced to stay, and the hotel offered to adjust our stay and provide us with dinner vouchers at Crowne Plaza. We agreed to stay and checked in at around 7:00 PM the next day. However, by this point, we were already very disappointed, tired, and frustrated. We had been waiting for hours while carrying our gadgets and belongings, unable to properly settle down or enjoy our time. What made this more disappointing was that we were celebrating our child's 7th birthday. One of the reasons we chose to stay at a hotel was because our kids were excited to spend time and celebrate in a hotel environment. We ultimately decided to stay because we wanted our child to still enjoy the birthday celebration, and we appreciated the effort to offer compensation. Unfortunately, the entire experience was already badly affected by the delayed check-in and, more importantly, the lack of communication and updates from the hotel. We understand that unexpected delays can happen, especially when rooms are still being prepared. What we found unacceptable was having to repeatedly follow up ourselves, only to receive the same response, and eventually discovering that we were 11th on the priority list without anyone proactively informing us. Overall, this was our worst staycation experience ever. What was supposed to be a special birthday celebration for our child turned into hours of waiting, frustration, and disappointment. I hope Holiday Inn Galleria takes this feedback seriously and improves its check-in process and, most importantly, its communication with guests. Guests should not have to repeatedly go to the front desk just to find out what is happening with their room.

I like Citadines properties. This was good but not as good as others in Manila. Appreciated hot shower. TV offerings were limited compared to other Citadines properties The restaurant adjacent provided a good buffet. Two blocks away from Robinson’s for easy shopping or dining.

No words. Pretty excellent. Now I know why Marriot Bonvoy is pretty much good. The only thing that stuck on my head was receptionist tho, she thought I didnt prepaid hahaha so almost got 2x price. But was no problem! Bout food, ive been to 7 hotels in ortigas and i could say the best in ortigas!

It was a great stay and very affordable to everyone. My only concern and suggestion is that there should be free bottled water inside the room as there are glasses already, a kettle, a cup for coffee and coffee sachet, disposable toothbrush and toothpaste. Only shampoo was there as well in shower area, no body wash. Those are just my suggestions and hopefully these will be improve no harm at all. Thank you.

I had a huge discount from Trip.com for this and was able to upgrade to Junior Suite. It was very clean, spacious and has all amenities that you need in a hotel stay. Staff are friendly and accommodating which is always a plus for me when staying at a hotel to have the atmosphere set right. Upon checking out, I have forgotten some items in the hotel. The staff was very helpful for my brother to retrieve it coz i'm not able to return to the premises anymore. But I still had them back. + 1 for the trustworthy service.

The staff are accommodating. The jacuzzi is the best. Everything was okay except for the sheets, there were stains but would certainly visit again.

we enjoyed our stay in the hotel