Hotel Pasig dengan Kolam Renang

It was such a fun stay. I super recommend this staycation for your next travel.

We have been checkin in here as out favorite spot to pamper and relax. Checked-in here 3 times as a couple and bow brought our 7 year old daughter and she enjoyed the water spa and kiddie pool. Ace never disappoints us. We are a loyal guests.

Front Desk, restaurant, room service staff are all smiling and polite. I would see some staff from Housekeeping and Engineering as well who would greet you when they see you. People indeed are the gem of the hotel. Only thing that bothered me is that no one serviced our room. I am unsure why, although it’s a back-to-back stay but nobody went in or knocked to check if we need make-up room service, or at least to throw the rubbish. Generally it was still a great stay and I would definitely return.

Pros: The hotel has an excellent central location near malls and convenience stores. Staff are nice, friendly, and attentive. Bed is comfortable, aircon is cool, and showers have adequate pressure. Cons: For a new hotel, the furnishings, panels, and walls already show wear and tear. Some panels and tiles show signs of rushed work. Construction noises are loud and I was not given any prior notice about it. The room door is annoyingly hard to open. Elevators lack card detectors on both sides; layout is confusing. Security people are nice, but they do too much frisking of my things and the entrance/exit layout is also confusing. The lobby is too small. Amenities are lacking, only a gym is available for leisure activities. Overall, average stay with lots of room for improvement.

Although we had a little bit of issue with the check-in process (1. the admin couldn’t initially find our reservation; 2. we were told to present vaccination IDs though it wasn’t stated on the booking info that it’s a requirement. I had mine but my partner didn’t have hers.), Sir Kevin (host) was kind enough to thoroughly assist us throughout our stay. The unit had decent kitchenware which we used since we stayed for 2 nights. It just seemed that the place wasn’t completely cleaned before our stay as there were still some uncollected trash inside the bin, leftover butter in the fridge (probably from the previous guest). We also noticed that the linen and duvet had some stains. I just hope those were old stains and not from the previous guest because that would be really off. Other than that, the location was spot on. For the price we paid, it was totally a steal. I just hope the overall cleanliness of the unit would be improved.