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Disiarkan pada31 Mac 2026
Pengguna Tetamu
My partner and I had a really great stay at the hotel. The staff were friendly and helpful, and our room was clean and comfortable. When we had an issue with the air conditioning, they quickly assisted us and offered a room transfer right away, which we really appreciated. Everything felt well-managed, and we were able to relax and enjoy our time together.
One small suggestion we have is about the food. It was good, but we think it would be even better if the hotel could offer a buffet during certain times. Having more options to choose from would make dining more convenient and enjoyable for guests.
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Harga satu malam bermula:€ 43
Disiarkan pada15 Ogo 2026|Bilik Double Standard
Pengguna Tanpa Nama
Much cleaner than their Tomas Morato branch, and I really liked how clean the room was. However, the fire alarm suddenly went off around midnight, waking us up because of the noise. I contacted the reception/admin through Viber, and they explained that it was triggered by heavy moisture. They did apologize, which I appreciate, but unfortunately, I still didn’t sleep well after the incident.
Overall, I loved the cleanliness of the room, but the midnight fire alarm really affected my stay.
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Harga satu malam bermula:€ 23
Disiarkan pada9 Jul 2026
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Harga satu malam bermula:€ 56
Disiarkan pada8 Sep 2026|Bilik Kembar Standard
Pengguna Tanpa NamaVery good location and room is clean but have a slight bad experience about their amenaties. Experience my card key not working on the room and my lock system as well got lowbat so i can’t enter my room. But they’ve resolve it within an hour. But hoping the management or mantainance to double check it always. But overall stay is okay🙂
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Harga satu malam bermula:€ 22
Disiarkan pada6 Sep 2026|Bilik Suite Euro 2
Pengguna Tanpa Namayear vacation of my husband we always choose Eurotel Vivaldi Araneta because of convenience accessibility wise and I haven't experienced a maldita or maldito staff they are all welcoming ready to assist anytime if their is problem. thank you and hopefully to visit you again next vacation to the Philippines Good Job guys and hindi masyadong strikto once check out never na akung nag wait sa lobby for a go signal that ok we can leave na.. Excellent performance will surely booked next time.
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Harga satu malam bermula:€ 14
Disiarkan pada27 Nov 2025|Bilik Deluxe
Pengguna TetamuVery accessible location and the front desk staff are friendly and accommodating. Overall, the stay was convenient. My only concern was the strong chlorine-like disinfectant smell in the hallway outside the room, which could be improved. Otherwise, good value for a quick stay.
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Harga satu malam bermula:€ 18
Disiarkan pada15 Ogo 2026|Bilik VIP
Pengguna Tanpa NamaI'm not happy about my recent hotel booking. I specifically booked and paid for a **VIP room**, but upon arrival, I was given an **ordinary/standard room** instead. I was not informed in advance about the change, nor was I asked for my approval.
This was disappointing because I made the booking expecting the amenities and accommodations included with the VIP room. I would appreciate an explanation as to why my reserved room was changed without prior notice and would like the hotel to provide an appropriate resolution, such as a refund of the price difference or other suitable compensation but nothing happened. So disappointed😡😡😡
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Harga satu malam bermula:€ 8
Disiarkan pada30 Okt 2023
Nova21Lokasi sangat mudah diakses, terdapat banyak sekatan seperti tidak dibenarkan minum alkohol dan tidak merokok. Terdapat balkoni tetapi berkunci dan tidak boleh diakses. Perkhidmatan Pelanggan tidak diperhatikan memerlukan banyak penambahbaikan terutamanya untuk mengalu-alukan tetamu dan memanggil tetamu jika boleh 30 minit hingga 1 jam sebelum daftar keluar sekiranya tetamu tertidur. Banyak serangga kecil juga di dalam meja bilik kami jadi ini bermakna ia tidak membersihkan dan membersihkan dengan betul tetapi menghargai bahawa ada tuala, sabun, syampu dan berus gigi juga ubat gigi disediakan. Kedai kopi/bakeshoppe adalah yang terbaik untuk saya kerana saya sukakan coffee latte☕️ dan pai wallnut😋
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Harga satu malam bermula:€ 15
Disiarkan pada8 Jan 2026
Pengguna Tanpa Nama
An old hotel but spacious with bath tub. We loved our stay here. It was very affordable too.
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Harga satu malam bermula:€ 19
Disiarkan pada15 Ogo 2026|Suite Perniagaan Ringan
Pengguna Tanpa NamaThe price was so great. It was good stay. Medyo may mga stain at cracks yung cr. The amenities are soap and tissue only. I hope meron sanang shampoo at toothbrush. And wala kaagad towel but we call them and nabigay naman ang towels. So far good experience. We will booked soon if we want a cheaper but good stay.
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Harga satu malam bermula:€ 13