Hotel Medinah dengan Tempat Letak Kereta

The hotel is a relatively new one, with the rooms being exquisitely decorated and clean. Love the nude and calming colours used in the rooms. My stay was comfortable, and service was good. The hotel is just a stones throw away from Masjidil Nabawi, and it was convenient to be walking to the mosque for prayer which took less than 3 mins! Food was readily accessible with the many shops all around the hotel. I did find it odd that the hotel is advertised on trip with a no-child policy yet they told me that it was not true when I checked with the staff. I would have preferred it to be an adult only hotel since that was why I wanted to book anyway, because the room walls were quite thin, and we could hear kids screaming in the other rooms haha! But just small issue of course.

I recently stayed at this hotel and had an excellent experience from start to finish. The location is truly unbeatable — close to major attractions, shopping areas, and plenty of dining options. The staff were exceptional throughout my stay. Everyone I interacted with was warm, welcoming, and eager to assist. Check-in was smooth and fast. Housekeeping was also consistent and attentive, ensuring the room was always clean and comfortable. Overall, it’s a well-managed hotel with a great team and an ideal location. I would definitely return and highly recommend it to anyone visiting the area.

Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.

One of the best hotels in Madinah. Very close to Masjid Nabi S.A.W for the men (gate 365) It takes literally 5 mins to get to the masjid. On the quieter side of the masjid compared to the other side with all the buzz and it's very close to Jannatul Baqi too. The room size itself is massive. You get all the amenities in the rooms like slippers, bathrobes, shower gel etc. safe box in the cupboards which are big enough for all the clothes and even have an iron and ironing board in the room. All The staff are amazing and friendly especially the cleaners,. dining staff and luggage men. Very helpful and even gave us an extra 1 hour to check out because we were running late. Id definitely recommend this hotel to anyone.

The InterContinental Dar Al Iman Madinah is an excellent choice for anyone travelling to Madinah with worship in mind, who values being as close as possible to Masjid al-Nabawi, wants full service, and is willing to pay a premium for convenience and comfort. The rooms are comfortable and well-equipped, the staff are strong, and the location is hard to beat. If, however, your stay is more about casual tourism or you’re budget-sensitive and willing to be a little further from the Haram, you might find better value elsewhere. But if proximity and spiritual atmosphere matter to you — this hotel definitely delivers.

We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced.  We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage. The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery).   Everyday we stayed at the hotel, it grew on us.  The view outside was heavenly mashAla.  Remember you can open the window haha some people I imagine think they can’t.  It such an experience and you have to do it.  Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house.  Again, We had an amazing window view and could see in the direction of Uhud.  All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk.  Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all.  And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.   Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.  They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44.  It was even at par or better maybe than the Jabal Omar in Mecca we stayed at.  You absolutely cannot lose out by staying at this hotel.  If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.   The hotel executive management were world class and again treated me like a friend/family.  Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.

Very close location to Haramayn, easy access to food courts and shopping centres. Hotel service is okay, had a issue with over staying and payments. Hotel service refused to credit one night stay which was not required.

This hotel was supposed to be 3.5 kilometres in a straight line to Masjid Al nabawi but due to road works we ended up travelling 9 km each way. The hotel itself is a converted apartment building that turned into Suites probably because the owner couldn't sell the apartments due to the area not close to any business centres or shopping malls. Prices were reasonable and the staff was friendly and communication is great No USB charging ports provided anywhere including lounge or bedrooms. No towels or any cleaning supplies provided to keep this little apartment clean. Bathroom floors were extremely slippery to the level I would call dangerous. Bathroom fittings, kitchen ,bedrooms and all furniture in living area also large and comfortable , but we booked for six beds they only provided us 5 beds plus a thin single mattress , which was a great disappointment. But for us, the biggest drawback was that it's too far from Masjid Al nabawi and not suitable even at low prices. I would recommend paying more to be closer to Masjid Al nabawi there are plenty of options within 15-20 minutes walk at good price, but if your reason to stay in Madina is not Masjid Al nabawi, then this hotel suite is okay, just consider all the notes I made above.

Location is amazing, rooms and bathrooms cleanliness are average, hotel should take care about this point

Disappointing Experience – Room Not Reserved Despite Confirmed Booking I booked two rooms, each with a king-size bed, for two couples. Before arriving, I called the hotel and informed them that I would arrive late, around 1:00 AM or possibly a little later. The hotel staff confirmed that my booking was secure and told me there was no issue with the late arrival, so I was reassured. However, when I finally arrived, I was told that my rooms had been given to other guests. I explained that I had a confirmed booking and had also called the hotel in advance to inform them of my late arrival. The staff then said the rooms were given away because I had not paid in advance. I was never asked to make an advance payment, nor was I informed that my booking would be cancelled without payment. Eventually, they provided an apartment with twin rooms instead. It had only one king-size bed, while the other room had single beds, which was not what I had originally booked. Despite this downgrade/change, I was charged the same amount as my original booking. Overall, I am not satisfied with the service or the way my reservation was handled. If the hotel could not hold the rooms without advance payment, they should have clearly informed me when I called. Giving confirmed rooms to other guests after confirming my late arrival is very disappointing and unprofessional.