Hotel Saint Augustine dengan Tempat Letak Kereta

We stayed at this venue for two nights for our trip to St. Augustine. The hotel was very clean and had been recently updated. The staff at the front desk were extremely friendly and helpful. We immediately felt comfortable there. On the first day, we went to breakfast at 9:30. There were no egg products available and a couple of bits of sausage. There were NO FORKS!!! We spoke to the person who oversaw the breakfast and she apologized and said there were no forks. I complained to the front desk and they agreed to take the parking charge ($20/day) from our bill. The following day, the breakfast was fully stocked, even forks! This hotel is a gem. Close to everything. We would definitely stay there again.

It was our first time staying at the Renaissance Historic Downtown Hotel. As we pulled in, we were Approached by the valet, who was very polite and kind. We walked into the lobby side door in immediately. There was a very pleasant and refreshing smell throughout the hotel. We immediately began to notice the decor which was very unique and impressive. As we approached the front desk to check in, the receptionist who was a young man, was very prompt and polite, and willing to share information about the area. As we went up to our room, we couldn’t help but notice the beautiful decor as well as how clean the environment was. I have been in the commercial cleaning business for over 30 years and pay attention to detail. As we opened our room, we were very impressed once again with how clean the room was and how nice the room was. To sum up this, my wife has put this on her list as her top favorite thus far and we have visited over 12 times. Thank you so much for making my wife’s 58th birthday. We had a wonderful experience

The staff at Comfort Suites were helpful and friendly. The room was clean, the bed was very comfortable and I loved that there was a separate lounge area. Breakfast was also included and there was a decent range of food. I would definitely stay again and would highly recommend

Great customer service. Rick was friendly, funny and helpful. Had a good sleep on the beds. Evening social hour, snacks,& refreshments were nice. Breakfast quiche was delicious! Very nice breakfast served,& view of water, awesome! I have two suggestions that would make my rating a 5.  The floors in our room were dirty enough to make my sisters new, clean, white socks black.  The tv remote fell behind the dresser/ refrigerator console. When I slid it away from the wall to retrieve the remote, it was pretty dirty back there. Shower may have been clean, but maybe due to the brown grout, appeared dirty.  We were questioning the cleanliness, after seeing my sister’s socks,& chose not to use the shower .😬 As a suggestion, putting some type of reflective tape, paint or lighting at the different step elevations . ( my 83 yr old brother in law missed the step, leading to our parked car, and fell, getting pretty banged up). Overall, despite the negative observations,  we enjoyed our stay, the location,& would stay here again.

We stayed in room 9. It’s a strange small layout. The sitting/living room was too small for the big screen TV ,so we stayed in the bedroom wich had its own TV. The bed was great, very comfy. The bathroom is about the size of an RV bathroom. The toilet is very low. Folks with bad knees or issues standing will have problems getting upThere is

beautiful hotel and food was good although we saw two couples leave angry because of more than a 30 minute wait for breakfast. staff present were doing their best but the kitchen staff couldn’t keep up with orders   from my personal viewpoint, my only complaint is the additional $25 per night for parking. it feels like just another way to squeeze the customer

The Ponce is an older hotel with plenty of charm and character, which was what I was looking for. It has been maintained and updated beautifully. The staff was very welcoming and accomodating. The room was quiet, clean, and comfortable.The bed was extremely comfortable. Amenities included pool, microwave, refrigerator, coffee maker, blow dryer, iron, ironing board, writing desk with chair, huge HD TV, and free WIFI. A guest laundry room is available. The Ponce is a 15 minute walk or short drive to the St. Augustine old historic site. Shopping, restaurants, and a salon and spa are also minutes away. The Ponce is on the water, and although the restaurant does not face the water, the view is beautiful. The hotel restaurant, the DeLeon, is a Colombian restaurant. The food was delicious and authentic! I can't wait to eat there again. I give the Ponce Hotel a rating of A+++++. I also must mention that I left a pair of diamond earrings in my room, and within an hour of checking out, Negar, the hotel desk receptionist, called me to let me know, and my earrings are being mailed to me. This honesty and going the extra mile is seldom seen today, and I was extremely impressed and grateful. Again,I rate them very highly and plan to return on my next visit.

The hanging rack for clothes was above the refrigerator and not user friendly for adult clothing, more like small kids  clothes. very ridiculous.  I had spilled some water on the floor and wiped it up...the floor was filthy. Not muchWater pressure in the bathroom sink. Shower was good. Room is nice size. When I called 2 different times about the pool if it was indoor or out,  they said indoor...REALLY! It is an outdoor pool, and you can see it from the office window. Hotel is WAY over priced! They did accommodate us and put us on the 1st floor as there are no elevators. Yes we were there from Dec. 20-22 and booked months inadvance. will never go there again.

Nice stay. We had a queen room at the back of the building, so it was relatively quiet. Not a large room, but spacious enough for my husband and I. The rooms are renovated to update an old motel and they did a good job with the theme of the pink tropical flamingo to lean into that retro esthetic. Shower was nice. Only downside was that the room had a bit of a musty smell. When we arrived the sheets were damp. Not sure of it was high humidity which caused it, but we contacted the support staff and they resolved it promptly, having the on-site housekeeping staff bring new sheets. There is also a dehumidifier in the room, so it does seem like something they are addressing. Was also excited about the coffee machine in the lounge room as other reviews had noted for a quick cup of decent coffee on the go. I was satisfied with the fresh espresso, but my husband was a little disappointed that their machine wasn't making the milk based drinks properly (probably out of milk for the days we were there?) And had to use artificial milk/creamer instead. All and all a 4/5 stars stay.

First I am going to star saying that I feel sad I am going back home today. The hospitality of the hotel and the service was above and beyond fantastic. The staff was sooo nice and efficient staring from management to the breakfast guy always with a smile . The entire team was great . Hotel’s location is perfect , you can walk to the old city and is safe at night. Rooms were clean and everyday housekeeping service with new towels and soap . I recommend this hotel 100% no doubts every time I come back to st Augustine I will make my home Hotel las Villas 1565. 🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻