Hotel Shelton dengan Tempat Letak Kereta

This hotel is full of very friendly people, who are completely incompetent. Upon arriving with my friend, we asked for connecting rooms, which I know are never guaranteed, but the check-in person said they would try. After waiting a bit, we were told they were able to get this, and gave us our keys. We went up to the rooms, which were next to each other, but unless the connecting door was invisible, they were not connecting rooms. Here is incompetent person #1, as the check-in people should know which rooms are connecting and which are not. I then had some problems with the heater in my room, and called reception to send someone up. They said someone would come up in 15-20 minutes. After waiting over an hour, we decided to go to dinner, and stopped at reception to ask what had happened. The person there mumbled apologies over and over again, but spoke so unclearly that I could not understand what he was apologizing for, only that the mechanic never showed up. Here is incompetent person #2, who can't even figure out how to send a mechanic up to the room. When we returned from dinner, we asked again for the mechanic, who came very quickly to the room. He was very nice, and explained about some of the problems with the heating system since they renovated the hotel, and seemed to really know what he was talking about, since he went into a lot of detail. He had to go somewhere else to make an adjustment, and then returned to say that the problems would be fixed now, and the heater would work as I wanted. Well, it didn't. You could turn it off, and it said OFF, but a minute later, it turned itself on again. Or you could adjust the speed of the fan between high and low, but it was always high. Here is incompetent person #3. Worst of all, the water pressure in the showers (in both rooms) was abysmal. It was like someone standing over you with an eye dropper of water and letting a few drops come down at a time. I can't believe that this hotel would sacrifice guests' comfort to be ”environmentally friendly” or whatever reason they had for not having any water pressure in the shower. I strongly recommend against this hotel, if you want to be comfortable, since complaining to staff doesn't accomplish anything - they are all incompetent.

性價比超高，自駕路上歇腳的酒店，交通方便，位置很好啊。yhekjdhfhdjksnnxnndjekksd

Long-term guest searching for a permanent home in CT. The front desk staff is EXCELLENT - friendly, helpful and very pleasant to deal with. Jul has been great - always helpful and cheerful and makes my stay very comfortable. Appreciate it being pet-friendly, having a full kitchen and free Wi-Fi. Only negative aspect was the amount of trash around the outside of the hotel. I suspect it's the result of fewer staff (maybe due to COVID) but it's not the hotel's fault that some of the guests are honestly just pigs. Also would have preferred my room be cleaned weekly instead of every 2 weeks but I understand the reason. But I would still rate the hotel as excellent!