Hotel Perniagaan Terbaik di Pasig

We last stayed in Privato Ortigas a few months before the pandemic and I’m glad that we were back and even celebrated my mom’s birthday in Privato Hotel Ortigas!!I really liked their minimalistic room with great design. Its simple but it has everything we need. I loved their ever comfy beds that really made me relax and had a good sleep. But what I really loved about the hotel aside from its marvelous amenities like the pool and roof top bar and deck is their excellent customer service. I highly commend Duty Manager MA. CONTESA VICTORIA M CATUAAN for being hand on in making sure that the client’s requests and well being are addressed. Her sensitivity to PWDs needs such as me really deserved my admiration and respect. I also commend and thank front desk pips Alex and Bless who really assisted me in my reservations and made sure that everything was fine even before I arrived. To Divine who even assisted us up in our rooms to ensure that we are comfortable and if we still need anything else. To Aaron who assisted us when we checked in and helped us have our room in the soonest possible time. lastly, to Marvin/Melvin( I’m aways confused with his name sorry) who was patient every time we call front desk for our requests. It was indeed a wonderful experience and its was a wise decision to be back and we will surely be back very soon! Keep up the excellent service and more power Privato Hotel Ortigas!!!⭐️⭐️⭐️⭐️⭐️🏢🛌🏊‍♂️🛀🇵🇭👍🏼

Reservation was easily done via phone. Thanks to Lala who was responsive in both calls and emails. Check-in was smooth and we were assisted right away to our 2 rooms. I was pleased they accommodated my request for the two rooms to be beside each other. Room was clean. Turned on the aircon and small ref. Went down to the Ace Water Spa - our first time since pandemic. The kids enjoyed but we went in closer to 3:30pm. The spa has 3 timeslots now 8am to 12nn, 1pm to 5pm and 6pm to 10pm. So we had to leave at exactly 5pm. Their protocols were updated. Towels (clean and fresh!) and swim caps are provided at the reception. We went up and noticed our room was still warm and the fridge too (we had a cake). I alerted housekeeping and front desk and we were transferred to new rooms. THANK YOU JAYSON of Housekeeping. You were so helpful. I noticed that they have less staff than usual but SERVICE was excellent.

I did not able to check and experience the amenities due to my hectic schedule as I was on a business trip during my stay. I booked for a wrong date and the Trip CSR helped me a lot with this. CSR-Janica manage to assist me to modify the date. I just paid for only Php 662.00. The hotel staff are very accommodating and hospitable. Willing to assist you with their best from the guards to the receptionists. Overall result is I am happy during my stay except the fact that I did not enjoy the amenities due to my busy working schedule.

We booked this as this is the last triple room that we can have at a short notice and since we are going to Megamall and SM East Ortigas. The hotel is very close, minutes walk to Podium and Megamall. We booked the studio room that has 3 single beds to accommodate me, my bf and my mom. it comes with free breakfast and access to pool. The buffet breakfast is at the 33rd floor, same floor as the pool and not to expect much, limited choices but it was good. There is no creamer for Coffee, only milk. I didn't like the bread and the fruit choices are limited. But overall, it was ok, average buffet. I think it's not really a hotel but a serviced apartment. It doesn't have in room dining, no kitchen to accommodate you except during breakfast buffet. There is free water and some toiletries but slippers are available upon request. We also had to call the reception to request for stirrer (not available) or spoon since they have free coffee in the room, which took sometime before they delivered. The aircon is okay, there is a veranda but you cannot open the access to it. Anyway, view is not so nice there so it's ok. We took time to dip in the pool after breakfast. It was ok, shower not ok though and since it was raining, I was kinda hesitant to go in, unsure if water is clean (it's an outdoor pool). in short, we didn't stay long and decided to just watch TV in our room. btw, make sure you are not dripping in the elevator or there will be extra charge. There is also surcharge for drinks and food beyond normal consumption. Location wise, yes it's good but there's a lot of room for improvement here.