Patmos Aktis, a Luxury Collection Resort & Spa

Patmos a very sweet island, as Patmos Aktis Hotel. Food and desserts tasteful and good quality. Panagiotis and Maria lovely staff members, they served exceptionally during dinner time. ❤️❤️❤️ Decoration and design of the hotel simple and elegant. We will be back.

We had a five day stay in one of the suites. Overall the hotel is nice and comfortable, but when you are hosting five star customers you have to make sure that treatment and service is five star too. Generally speaking the staff was good. The ones working at the breakfast section were efficient, professionally oriented and friendly. They did a perfect job. Reception generally was OK. They did a good job in coordinating taxi requests. However our requests pertaining to house keeping and room service were not coordinated well which led to frustration. Follow up to check whether the request of customers have been fulfilled is important and must be addressed. House-keeping, cleaning the rooms and replacing daily toiletry kits are the weakest part of service we experienced. We were shocked to see that our suite was broomed with dust flying all over the place. When we requested a vacuum cleaner they had to fetch one from some place else which took 15-20 minutes to come. Toiletry kits during our 5 day stay was only replaced once and that was upon our personel request. Towels, sheets were new and clean that conformed to a five star standard. Another flaw we came across was with the wellness center. We wanted to book a massage. The phone didn't answer. Went down to personally book a massage. Couldn't find anybody. After two tries we decided not to have the massage. On another occasion I found the indoor pool to be very cold. In five star hotels indoor pools are normally kept at a degree comfortable to enter. Finally would I visit this hotel again? High season prices are relatively high. We booked one week in advance therefore we couldn't get a good deal. I am sure if booked a few months in advance it would be possible to get a much better deal. In such case I wouldn't stay in another hotel. Overall it was nice staying here. By the way, for new comers, Patmos is a beautiful, calm and peaceful island. Benetos and To Kyma are two restaurants that shouldn't be missed.

Amazing experience and they saved us, we had made the tragic decision to book with this other hotel called 9 muses which say they are a 5 star hotel they are not. This hotel is, first of all just the drive in and the reception is a 5 stra resort, you feel like you are on holiday, the smells, the sounds everything. They were nice enough to let us choose between 2 rooms, and we chose the one with the swim up pool, even though the pool was public, hardly anyone went in, so it felt very private. The breakfast was impeccable, even though the service at the breakfast was a bit slow. Lovely shower, great taverns on the beach next door, staff very willing to help you in any way, one even offered to go shop my groceries as he was going that way. We actually extended our stay because of how relaxed we felt. Definitely the only hotel I will be staying in in Patmos