This should not qualify to be a four star hotel by any means. Things broken, breakfast uninviting, the pastry seems days old, fake butter, instant coffee. Nice mattresses though but the double bed can mean two twin mattresses put together and unless you are really firm with them, they won't change the room. In the end they said they are giving us an upgrade but the only difference was the double mattress in one piece. Got worse view and moldy smell which was a downgrade. Wifi and TV ok. A/C and bathroom fan noisy. Pool saturated with chemicals, renovation long overdue, gym pathetic and smelly. Room has a moldy smell. No view. Quite a walk to the nearest tuktuk, and no shuttle offered by the hotel. Night market a five minute walk away. Same with convenient stores. Shower is fine, Sprayer broken, percolator won't shut off, light on the balcony dead. Deposit 1000 baht or they keep your passport.
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