TAung
12 Disember 2024
This hotel should not still be opening unless some major service and maintenance are done. Service is not up to the standard nor satisfactory. If you are late night sleeper like after 2am, this is for you cos the bar next door plays band or music til 2am. Nice location, lots of food stalls, 5mins walk to the beach, 15mins walk to walking street but the hotel itself really needs lots of modifications in terms of service, the building plumbing system requires real attention cos you can literally smell sewage water when you come inside the lobby and when you are in your room. We stayed at 2nd floor, the bathroom is spacious and looks new but the sewage smell really makes you go vomit without having to use toilet, imagine the smell after used. As you can see in the picture, all those additional charges warning sign plus you have to pay 100bhat if you accidentally left your key card in your room and other ridiculous rules around hotel guests are really unpleasant and doesn't feel like you are being welcomed from that hotel and feel threatened cos you constantly worry what you might get charged for.
Obviously this is common knowledge that when you damage the property, you are liable. But no Other Hotels ever sound like that greedy and they even tried to charge me for my infant when they said infant stays free and when I have mentioned an infant in the guest list. Hotel Breakfast is NOT BUFFET people, just 1 glass of orange juice not even coffee unless you pay extra 60bhat with a plate of 1 egg, sausage, 1ham, 1bacon, piece of bread not even two to make a sandwich. Thats how bad the breakfast service is.
Shocking! Hotel's down stair is restaurant where they sell pizzas and stuffs and serve breakfast. You can't even borrow some plates to eat foods in your room unless you buy food from them, unbelievable. You should be able to borrow utensils if the hotel provides breakfast that's common sense. Very little amenities provided. I used one of the hand tower to wipe water melon juices on the floor, next morning when cleaner came in, they asked me 90bhat for it to be cleaned unless i cleaned it myself. FFS!!! Before I came to Pattaya, recently had a nose bleeding incident at the hotel we stayed at in Chiang Mai, they won't even blink, immediately changed the pillow no charge at all.
Now thats the Service. I have never stayed at the hotel this greedy and unpleasant in my life. Honestly, I wished those nights stay at this Grand Lodge Hotel were over as soon as possible. I Do Not Recommend any of you, believe me you won't have pleasant of staying at welcoming hotel.
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