Hotel Perniagaan di Pekanbaru

Di luar jangkaan saya. Saya menginap di bilik eksekutif yang sangat luas dengan harga yang agak rendah. Hotel ini agak bersih, sarapan pagi yang hebat, tetapi perkhidmatan masih boleh diperbaiki

Excellent place to stay in Pekanbaru. Friendly and welcoming staff, clean and unobtrusive. Arrived early in morning to a very clean lobby. Haven’t tried the restaurant yet but heard great reviews about that too. Would highly recommend, plan on staying again soon.

I have never award a low rate for such hotel, but my recent stay in this facility prompt me to do so. I have been staying regularly here for many years, my last review was from 2013 and been staying here regularly for business, ignoring the fact that the complaints I have written was never been addressed. The facilities are nice with ample amenities. Location is strategic especially for business purpose. Breakfast are nice with ample selection of dishes. Especially enjoyable are the coffee machine, serving for fresh coffee(s) cappuccino(s) alike. However, the check out process is now demeaning. A person called with reminder of check out time with no courtesy, even shut the phone down while I was talking. It was 13.30. Less than 5 minutes later, when I opened my room, with all my luggage ready, to my surprise, I found a person have already stand by in front of my door, asking whether I was checking out or not. I have to express this as a feeling that the hotel was “kicking me out”. At 13.40 at the front desk, I have expressed my complaints to the officers, and no one offering any apologize. Sadly. This hotel was once proud of being the hotel, where the President was staying when in Pekanbaru. We understand that a simple guest should not be treated like the Leader of a country. But to handle a simple check-out without courtesy, that they forgot what a hospitality is

This is the first time I stayed here. I was impressed when I was staying here first time. Clean hotel, nice breakfast, comfy room, and they had Enoki restaurant which served delicious sushi. The hotel is very nice, located in the center of the city. It also have access to the mall. Most of staff are friendly and helpful, tasty breakfast, nice, clean and spacy room. Overall thank you very much.