Hotel berhampiran Sir Frederick Samson Park, Perth

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.

Loved our one night staycay at ritz carlton. We arrived early and were able to check in early with no fuss. When I booked there were no rooms left with a king bed and river view so had to book 2 doubles but I requested it upon check in and they sorted it for us. The room was amazing, fantastic views, very spacious, clean and modern The pool area is great, we ordered lunch and cocktails that we had poolside in the sun Went back to our room and there was a bottle of bubbly in there with a note to someone else for their anniversary which was a little strange. We were there for my husbands birthday and there was no mention of that even though I made them aware so maybe they got their notes mixed up. We ate in hearth restaurant which was delicious, although service could have been quicker!! The songbird bar was lovely- will definitely return there Breakfast was amazing, so much choice. We couldn’t order items; it was buffet only which was disappointing initially but the quality of the buffet items made up for it. We were able to continue using the facilities after check out. Wish the sauna and hydro therapy pools were not gender segregated

The hotel is conveniently located, and the service was exceptional. The staff were incredibly friendly and accommodating. We were a group of 12 and when we requested extra bottled water, the staff brought it to us with hesitation. There's also a nearby kebab spot thats definitely worth trying! The only downsides were the lack of soft-closing doors and poor soundproofing. We could clearly hear other guest opening and closing doors loudly, and even conversations or arguments from the neighbouring room. Despite these minor issues, i still highly recommend the hotel due to its outstanding service!

The hotel location is incredible. Centrally located and well connected. The parking in the area is a kitchen costly. The staff and service are average. Staff seemed too stressed out, and while breakfast is just interested in your room number. One day, we were asked about 4 times what our room number was! The reception staff seemed like just doing the job..we asked for ice and were told to pick up from under the stairs. When we reached there there is no way to take the ice. So we went back and asked and were told oh sorry they forgot to give us the ice bucket...no apologies..just that the buckets are in the restaurant. So to end it really incredible location,room decor, staff and service can really improve.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

The Sebel West Perth provided a budget-friendly accommodation option during my recent trip, allowing me to stay right in the heart of the city without breaking the bank. The staff at The Sebel West Perth were friendly and efficient. While not overly luxurious, the hotel's lobby and common areas were tidy and well-maintained. The check-in process was quick, and the staff was readily available to address any inquiries. The rooms, though basic, were clean and had all the essentials for a comfortable stay. While the furnishings were not the most modern, they served their purpose. The bed was comfortable enough for a decent night's sleep after a day of exploring the city. The hotel's location was undoubtedly its strongest selling point. Being situated right in the city center meant easy access to popular attractions, restaurants, and public transportation. This convenience allowed me to make the most of my time in the city without spending much on transportation.

We wanted accommodation close to the Arena and this was perfect. The staff, cleanliness, breakfast, accessible bathroom, were all great. Shame about the comfort level of the bed and couch. The bed rolled into the middle big time and was very low. The couch was extremely low making it unusable for a person especially with a disability. They had obviously not thought about this aspect of useability only the bathroom to make it an accessible rating. We would stay again but not in that room and we would enquire about the comfort of the furniture.

This hotel should be better than it is due to what seems like a staff shortage. The beds and the room was fine but a minimum of staff was evident so service struggled. If the intention is to economise then they will not survive. I was instructed to leave the car in the adjacent carpark and was left to struggle with our luggage to the hotel where we loaded our own carriage to take to our room, all this in clear view of other staff. Where was the concierge. We had a drink at the quite busy bar and while waiting for service, we could clearly see that there was no concierge on duty. The carriage we used was left in the hall way until we checked out. Now, if you like Indian food you'll love this place. Trouble is if you don't, go elsewhere. I think a restaurant should be more flexible with their menu.

Stayed here for 3 nights, arriving after long flight from UK. No problem checking in, room in quiet location as requested. Some construction work going on at back of hotel, but nothing that disturbed me in the evening. Room was clean and had everything I needed for a short stay. Corridor and room carpets could do with replacing, but I guess that is a big expense after the last few years. Breakfast was more than adequate, with plenty of choice. The hot buffet was all fresh and frequently replenished. The young man in the restaurant (sorry I don't know your name), was very helpful and polite. Reception were helpful in booking a very early morning airport taxi for me, and on the morning of departure made certain that I safely got into my taxi. As a solo female traveller, it's the little details like that that mean so much. I would definitely return if i was visiting Perth again

We arrived in Perth at 2.30am and got a taxi straight from the airport. As it was in the middle of the night we had to press a buzzer and wait for someone to speak to us through the speaker, however they were either asleep or could not be bothered, so pressed the buzzer for a long time, finally someone came over the speaker which was distorted and they were telling me off for leaving my finger on the buzzer, they let us in and again he started telling us off about the buzzer, we totally ignored him stating our name and how many nights we were stating, i think he finally got the idea gave us a key and vouchers to get our breakfast. We just went to bed and viewed the room in the morning. Definitely needs redecorating, bed seem to go go slightly downhill head as we felt our feet were higher than our heads, pillows were flat, we had a sheet then a duvet which was had seen better days and needs a new one and then a top sheet. Bathroom was basic, did have a shower although it made some strange nosies and the temperature was up and down, no plug in the hand basin, there were toiletries which we never used. Breakfast was very basic, just some cold meats, cold hard boiled egg, salad and toast. If you wanted cook you had to pay along with Croissants, pain au raisin etc. Reception staff during the day were pleasant and very helpful, always had a smile. Getting around it was in a good position to get around the city, it was close to the Freebus service called the cat service which you can hop on and off at any time. Would we stay again - No - there's plenty of hotels in Perth .