Hotel 5 Bintang Terbaik di Perugia

斯納布魯法尼大酒店是意大利千年古城佩魯賈的五星級酒店，位居老城中心區，環境絕對一級棒！尤其三樓露台，各種手繪桌面色彩斑斕！四下望去，新老城區輪廊線分明，早上山上山間山下教堂鐘聲餘音裊裊，令人心靜自然涼，間或有風琴聲若隱若現，不禁令人心馳神往…… 但是，作為佩魯賈國際音樂節的客人、青年施坦威藝術家和家人，對這家酒店的員工對華人（東方人）的“隱性怠慢”表示非常非常不滿！作為攜程鑽石客户，我個人強烈建議攜程採取不推薦不鼓勵國人去受辱的舉措，維護中國人的尊嚴！ 首先，早餐廳中老年女領班對東方面孔（包括參加音樂節的韓日旅客），每早必問房號，而且從不領位！而對同時或隨後進廳的西人白人不僅不問房號，還親自引位，令人對比反差太大！我從1998年至今公、私出國上百次，飛成白金卡，到歐洲幾十次，還是頭一次在不發達的G7山城，見識到一種難以名狀被怠慢、甚至是隱性歧視！無獨有偶，離開佩魯賈前我們想約來自歐美的鋼琴教授好友聚餐，特別到一層露天吧枱定位，問女店員靠窗桌子有無定位，得知無人訂就提出晚上預約，一男店湊上前問了房號，説不能預約靠窗桌？我説：女店員説了那張桌沒人約，況且我們也是酒店客人，可那個男店員非常“固執”，説不能預訂！我説先交預付款，那個男店員揮手錶示拒絕！這種服務態度實話實説，已經不是相互尊重的問題了！這家老酒店老舊了，但對顧客如此惡劣，我覺得是對中國遊客的無理怠慢！因為我們的臉是東方人、華人，因為我們不是看上去“高貴”的白人旅客？！（明年我們若來佩魯賈，絕不會看這些對國人無理的酒店，順便説一句，我們後來一行人去了當地米其林餐廳，非常嗨皮……）

Just returned for 4 nights at this lovely hotel after its long renovation. I was traveling with my wife and adult daughter and we had two rooms. We booked our rooms through Amex fine hotel and resorts which included free breakfast and room upgrade. I had booked executive room for my daughter and her upgrade was to a slightly higher category room with a small viewing room up a flight of stairs. Our room was a deluxe suite and we were given a patio suite as an upgrade. The rooms were both very nice. Our suite was huge with small patio and very nice bedroom and living room. The decorations were lovely. The biggest issue of the room was the air conditioning. During our visit it was quite hot and the a/c in our suite room could not cool the room to a comfortable level. The manager of the hotel was very apologetic and brought us a fan to help and assured us they would address the issue after we left for future guests but the lowest we could get the room at night was 76 to 77 degrees which was too hot for us to sleep. My daughter’s room cooled to about 70 her room was better in that regard. Additionally I found the mattress to be too firm but my wife and daughter felt it to be comfortable. Other positives were the staff were all friendly and the manager really tried to help make our stay enjoyable. The grounds were lovely and the pool was the perfect temperature. We had breakfast every day which was nice but not quite to the level I expected given the cost of the rooms but still very good. Dinner by the pool was very good with excellent pizza and pasta. We also had dinner at Cedri which was a big disappointment. We did the chef tasting meal for 155 euros per person. The dinner service was quite slow with meal taking almost 3.5 hours. The food had a few good courses but several courses were not very good. They did have an excellent wine list at reasonable choices. For the price and service at Cedri I would not recommend eating there. Overall, the resort is lovely and a beautiful setting. Had the air conditioning worked I would have enjoyed our stay but 4 sleepless nights in the heat really put a damper on our experience. If you could be confident the air conditioning was fixed I would not hesitate to recommend this resort. Given the managers eagerness to make guests happy, I think he will get it working and maybe with more time and training Cedri will improve. The area of Umbria is quite lovely and the hotel is a good base to explore perugia, Assisi, Spello etc. Don’t miss having dinner at Lillo Tatini in Panicale. It is close by and a great experience.

Ubicazione perfetta, vicino al centro ma non troppo. Ci siamo venuti diverse volte negli anni con varie gestioni e ci siamo trovati sempre bene. Stanze ampie, pulite, con tutti i comfort. Ora c'è anche la piscina risistemata. Piccola, ma sufficiente a rinfrescarsi con questa ondata di calore.

唯一的缺一分其實是因為自己，完全不知道佩魯賈是山城，以為從火車站到酒店走路輕輕鬆鬆，可誰知道都是陡坡，簡直瞬間石化，憑藉毅力一家大小拉着箱子上山，絕對比跳本草綱目消耗的能量多，酒店出門5m既有上山的電梯，非常便利，早飯也很豐盛，介意不要不行了，公交或者mini地鐵都可以。

This beautiful, elegant hotel is located right in the centre of beautiful, elegant Perugia. We spent four nights here and just loved it. Our room was very comfortable, clean and quiet with a balcony overlooking the stunning roofs of Perugia. The bed was very comfy. Tea and coffee making was provided in the room. The bathroom was spacious, impeccably clean and stylish. Good quality toiletries were provided and replenished daily, as needed. The room was cleaned to a high standard on each day of our visit. Breakfast, served in a beautifully decorated room, was one of the best we have ever eaten! Wifi worked well. We specially liked the drinks station outside the lifts/elevators, which included an espresso machine. Staff were all pleasant, professional and efficient. We didn’t want to leave!

I stayed for Umbria jazz and was amazing all the staff..the room...faboulus breakfast...so clean so quiet!! There a plus ..the bus that tales you for free to Santa Giuliana Arena for concerts and back every hour from 5 p.m. and back every hour too..in the same plaza you take the elevator for center so this bus is a great great thing!! So nice!!!

I was recently at guest at the Plaza Hotel and I would like to let everyone know about the exceptional customer service I received from Marta. I was staying with a large group, but had to return to Canada earlier than my group by myself. Marta was kind enough to find a bus that would take me to the airport with no transfers. I was nervous about finding the bus terminal so Marta took me to the bus terminal in her own car so that I could see where it was, know how much it would cost me by taxi and showed me exactly where my bus would be. I was so relieved! When I was unable to purchase a ticket in person, Marta helped me purchase a ticket online. I don’t know what I would have done without her help! When I returned to Canada, Marta, sent me a lovely e-mail making sure that I got home ok. Marta went above and beyond to make me feel less anxious about my journey to the airport. Her patience and kindness was greatly appreciated. She was incredibly helpful and I will always look fondly on my stay at the Plaza because of her! ~M. Honsinger

we booked a room with just little notice: but everything was just perfect. It was quite a challange to reach the destination as we missed the first turn, but there are visible indications along the route. The hotel offers free parking within the area. Staff is very kind and welcoming; check in was quick and smooth. Rooms are very comfortable and quite big very clean and comfortable. Tea set at your disposal was very appreciated. The bed was very very comfortable Bathroom quite big and very clean, fluffy towels! We stayed for dinner as well: it offers a nice chioce of dishes everything was very well cooked and presented; staff very careful and nice.

Lovely castle hotel. Even in winter! This beautiful castle has amazing views, beautiful outdoor spaces, incredible food, unique rooms, and a warm and welcoming staff. Take some time to wander the hallways, public rooms, and nooks and crannies so you can admire all the thought that was put into the restoration of this castle. We had chilly weather while we were there, but we were never cold inside the hotel. Our room was warm, plus the staff was happy to build roaring fires in the bar and sitting room for us. The outdoor areas are gorgeous, and it would be a treat to visit in the warmer months too.

I would stay at this hotel a thousand times over!! The staff was incredibly attentive, the service and food were impeccable, and the grounds were beautiful. The adjacent hotel restaurant food was to die for!! My wife and I from New York stayed between November 3rd 2021 - November 10 2021. The following staff were amazing....Jessica! Anna! Chiara! and Michele,,,,,we loved all of them and will be asking for them when we return!!