Hotel Mesra Haiwan Peliharaan di Perugia

The two stars given are for location, food in the restaurant and housekeeping. We found the staff here not just brusque but actually quite rude. On our first day the bar was open and there was someone serving, we ordered drinks, we’re given some snacks and we sat on the terrace. There was a school trip here as part of the jazz festival, it would have been good if our travel agent had been told of this, we may have chosen elsewhere. The location is good to walk into town with the escalators. There was no one working at the bar for the remaining two nights of our stay and each time we had to ask reception to serve us, each time this seemed like a chore for them and wasn’t met with a smile. They hadn’t bothered to get any ice so the drinks weren’t very cold. One morning one of the reception staff was counting our cash, I went back 20 minutes later to ask for change (the ATM had given us two €50 notes) and we didn’t want to use those for taxis. I was told they had no cash (there is also a sign saying they have a cash desk open. There is a pool but swim cap is mandatory and you have to get a key from reception and they limit numbers if it gets too busy. No irons in the room, apparently they have an ironing room where you can go to. The food in the restaurant was lovely. Once again let down by poor service. We will definitely return to Perugia, we won’t return here.

A stay at Hotel Perugia Plaza places you in the heart of Perugia, within a 5-minute drive of Teatro Lyrick Assisi and Giardino Frontone. This upscale hotel is 13.8 mi (22.2 km) from Lake Trasimeno and 12.5 mi (20.1 km) from Basilica of St. Mary of the Angels.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, a sauna, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Stop by the hotel's restaurant, Ristorante Fortebraccio, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 108 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

First the positives......location. Now the negatives... Avoid Room 50 llike the plague. We had booked a superior double room and were pleasantly surprised to be allocated Room 50 with all it's grandeur, until that is one of us went to the shower. Only to find that the bathroom flooded to almost Biblical proportions !!! No amount of trying to mop up the water with spare towels worked. Response from the Front of House member of staff was to provide more towels, and an explanation of how a previous guest had accidentally broken one of the glass panes in the shower screen (which given it's appearance and condition had clearly been there for a good twenty years or more) which he claimed had been repaired,but that the problem persisted and that staff were aware of this.!!! His solution to the issue was to say ”I can't do anything now,we'll deal with it tomorrow” Our reply was that this situation was unacceptable and could we please be moved to another room. Reluctantly he agreed to our request and allocated us Room122. We had booked for three nights, for the remainder of our stay we had quite a frosty reception every time we encountered the said member of staff. On checking out and paying the bill with a credit card a most unusual thing happened. The Front of House staff member on duty that morning asked for payment of the City Tourist Tax in cash. In all our years of travelling in Europe and paying various city taxes we have never been asked for cash payment when using cards.Hmmm? La Rosetta did not live up to expectations, breakfast was average and the coffee from the machine was dreadful. Italian guests must be appalled with it. We wished we had stuck with our first initial choice and gone with La Fortuna around the corner.

The hotel is conveniently located in the city center. My room was small, but cosy. There is a decent pool with wet and finnish sauna. The breakfast service needs improvement, as well as cleaning.

I stayed for Umbria jazz and was amazing all the staff..the room...faboulus breakfast...so clean so quiet!! There a plus ..the bus that tales you for free to Santa Giuliana Arena for concerts and back every hour from 5 p.m. and back every hour too..in the same plaza you take the elevator for center so this bus is a great great thing!! So nice!!!

My mum and I stayed at Chocohotel for 2 nights and found some great positives and a few negatives with our stay. The whole chocolate theme is really cute and well exploited across different areas of the building, from door signs to bedside lamps, to our room keys and even the walls. Our twin room was spacious, with comfortable beds and the signature chocolate themed decor. Breakfast was tasty with loads of indulgent chocolate options, though it didn’t get refilled after 9.15 when we came on our first day and by 9.40 most of the food had already been taken in (it supposedly ended at 10?!). At dinner time, we tried the chocolate tasting set menu, which was indeed very good but, maybe due to a large business group having dinner at our same time, we didn’t feel particularly looked after by the waiting staff as service lagged. My main complaint was the poor room service and overall cleanliness of the room. I won’t go too much into detail on the multiple issues we’ve had as reception was informed and were very apologetic and understanding. They tried their best to make up for the poor standards and we appreciate that. The location isn’t great for travellers without a car as it’s a bit of a trek from the train station (mileage itself is little but the road is busy and at times with no pavement) and equally it’s a steep walk to the town centre or alternatively another walk back to the train station for the nearest metro stop. 2 nights at chocohotel were plenty. I would argue that one night is more than enough to enjoy the fun part of the experience - i would actually recommended coming for the day, maybe for a dinner or for the hotel store almost as an attraction in its own right but would probably stay in a different, “normal” hotel in a more convenient location.

Stanza pessima: mansardata, obbligati a star piegati per non picchiare la testa (anche in bagno); mobili vecchissimi, pulizia decente, finestre piccole. Nonostante questo l'hotel nasconde parti molto belle ed antiche (una stupenda sala lettura al terzo piano, la sala colazioni, un balcone comune con tavolo e sedie, la facciata esterna ricoperta d'edera) ma come suggerisce il nome serve molta Fortuna riguardo la stanza. Colazione buona, non buonissima (contando anche che era pagata a parte). Personale gentile e molto disponibile, questo sì. Eventuali lettini o culle per bambini piccoli a pagamento. Possibilità di lasciare i bagagli dopo il check-out. Di sicuro la posizione è eccezionale, praticamente in centro, ma da contare anche che essendo vicina a locali e ristoranti ci sarà parecchio rumore di sera e notte. Attenzione a raggiungere l'hotel in auto, perché per uscire poi dalla zona si passa attraverso strade strettissime. In definitiva comodissimo per spostarsi a piedi, ma decisamente troppo costoso per la stanza vecchia e decrepita che ci hanno rifilato (e di cui non mostrano alcuna foto online).

We we're atleast 7 time in Italy, North and South parts of it, but never stay in such a nice hotel like this one!! Room size great. Bathroom size perfect. Clean and shine. Staff very very nice. Stayed there 3 nights,and loved it. For sure coming back!!

Nice and comfortable room, Their bed and pillows were awesome. Nice bathroom with great shower. Place is modern and clean. Good breakfast and excellent staff. Located in a business section so don't expect a tourist experience.

A stay at Hotel Umbria places you in the heart of Perugia, steps from Corso Vannucci and Collegio del Cambio. This hotel is 14.4 mi (23.2 km) from Lake Trasimeno and 13.3 mi (21.4 km) from Basilica of St. Mary of the Angels.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a television in a common area.Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Stay in one of 17 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and fans, as well as phones with free local calls.