Hotel Mesra Haiwan Peliharaan di Townsville

From previous reviews I thought no way, well how wrong was I. Great location. Clean and large. Amazing staff. Great whistle stop for us. Our four legged mate was very welcomed. Ground floor unit. Even meet a gentleman who travels with his galah on business. Staff welcomed us both with open arms. Pool is fabulous. Price reflects older establishment but they are caring for this old girl. We would definitely stay again. Only downside was the mattresses probably need replacing but are still very comfortable, had a great sleep. Thank you Robert Town 👌👌👌

I only stayed one night but I will be back. Basic, but lovely and clean. The bed was really comfortable and there was a selection of pillows on the bed. Soft and firm. Just perfect. I had just come off night shift, so I just needed to get some sleep. I didn’t get to look at the pool area. Maybe next time.

Start with positives, clean rooms (inside) location right on the beach, wifi works well, communication about our deluxe room not being suitable for booking with pet The negatives paid for a premium ocean room upfront for 4 nights and was assured on phone would be swapped out for a similar standard as had a small dog, what we got was a room straight out of the 80s, a family room with 3 beds no less. When we queried it, was told this is our best option as other rooms were literally just a bed, and much smaller. Ok, we thought not ideal and felt a bit ripped off, but our choice was to travel with our dog so ok work with it. Then the real crap started, our room was right next door to a kitchen of a busy restaurant, the restaurant used external ( I hope temporary ) refrigeration that was you guessed it parked outside our room. On one side of our door old boxes and other restaurant clutter, the other a compressor going off attached to a refrigerated trailer (one of 2). Then the poor staff had to walk past the room window over 80 times (we counted one night) each time 2 doors creaking and slamming to get provisions, this would go on until approx 11:30pm every night. The real fun was renovations in the same restaurant starting with drills at 7am, but it was okay as the mattresses (remember we had 3 beds for us both) kept us awake anyhow, as they were as old as the 80s decor and went some way to keeping a 30-year-old marriage in form, as we rolled towards each others embrace at every opportunity in the pit that I think was the middle. We left a day early tempted to give the room away but figured why share the misery? I wouldn't normally write a review as having worked in tourism and owned tourism businesses, I know it can sometimes be a bit hard to get things right, but having had a chat 3 times felt compelled as they simply couldn't give a shiiiite, offered no partial refund nor even a 10% dinner discount. Citing you used *********** smile bs more smiles, more bs can't do anything *BS did I mention work in tourism Up ya game, I won't even mention how the pool looked compared to marketing photos, makes me laugh too much, if I was so sleep deprived I would bother to upload photos.