Hotel Mesra Haiwan Peliharaan di Orta San Giulio

Villa Crespi was all that it is set up to be - an incredible romantic setting with a culinary experience like no other with service to match. This was the most wonderful experience in a unique setting. Chef Antonino Cannavacciuolo's menu was an absolutely unforgettable experience with an incredible range of flavours and ingredientsv with exceptional presentation. Superb wine pairings with some exceptional choices

Solo una notte in questa struttura, due coppie di amici in due camere. Ottima esperienza, camera e bagno comodi, confortevoli e puliti. Apprezzatissimo il garage privato e coperto dell'hotel. Direi + che ottima la colazione. Buona la posizione, meno di 10 minuti dalla piazza centrale di Orta. Anche l'altra coppia molto soddisfatta. Cosa non è piaciuto · Un solo neo: soggiorno troppo breve... Un appunto invece, una cosa molto sgradita, ma non a causa della gestione, ma di qualche ospite. Un cane in sala colazioni che continuava ad abbaiare durante la colazione... OK gli animali ammessi, ormai quasi in ogni struttura, ma i proprietari che permettono che il loro quattrozampe disturbi gli altri, è abbastanza fastidioso...

The hotel was booked for 3 nights R&R between a 2 city break arriving early evening. There were several issues but the main complaints made the following morning were : 1- Areas/appliances in the bathroom needed cleaning. (photos were taken) 2- Aircon not working 3-No tea/coffee making facilities Very quickly housekeeping staff arrived at our room for me to point out my bathroom concerns. They also brought a coffee making machine (apparently only the suites include this facility ) and maintenance brought us a fan (our suggestion). Yes the complaints were handled quickly but the attitude/response was very odd- ie.. as if not having aircon was no big deal .. And of course we should not have to complain about such basic requirements in a hotel of this star rating (questionable). Several poolside slabs had weeds growing between them. Also whilst sitting on the edge of the pool (legs in water) my husband's hands touched the top tile above the water line and found his fingers dirty (they left fingerprints on the tiles in question). It goes without saying therefore that the pool needs some attention. This is basic standards required of any hotel providing his type of facility ? (there as a pool robot cleaner evident) The breakfast buffet was only 'ok' -not a particularly 'eye catching ' presentation. On the good side, the hotel provided pick up/drop off at train station and helped with transport to a local restaurant when a taxi could not be booked. Safety deposit box was provided and was easy to use. There was also a good sized hairdryer for use (found in wardrobe). All appreciated . There were many wedding type tables with white tablecloths /chairs pushed to side of several areas (open doored rooms) of the hotel. Having read many of the reviews of this hotel published over the last few years , it does make me wonder if Management have become very complacent due to its superb location ?