Pengguna Tetamu
28 Oktober 2024
This is without doubt a good hotel and I’d agree with most of the good points that other reviewers have noted. There are however a few areas that need improving. The service is very hit & miss, sometimes you can get a drink near the pool easily, other times it takes ages. One day we had to wait 2 hrs for a salad at lunchtime (at the pool) and just kept being told the kitchen was busy. Evening meals are also quite long, we took 2.5hrs in the teppenyaki which wasn’t ideal with a child. Waiters in general don’t seem to be very happy or chatty and didn’t seem concerned about how long things take. The food is pretty good in general without being amazing. However what lets it down sometimes is the consistency. Dishes vary in quality massively from one day to the next - Greek salad one day has olives, the next day has no olives, the lava cake dessert was also totally different from one day to the next as well as the sashimi platter. You just never know what you’re going to get. Burger medium rare was almost raw, smoothies were also sometimes undrinkable as they were sometimes made with water not apple juice. A big point to mention is the pool, it’s very nice and the sun beds are the best we have seen BUT the water temp in October was only 19 degrees C when the air was 25+. This is fine if you want to swim lengths but not great for kids. It does keep it quiet though. The sea was 25 degrees but has a lot of sharp rocks. The sports facilities are great but the padel court was almost unplayable due to the poor quality balls - bring your own. Why spend so much building a great padel court and give guests rubbish old balls? There are some bikes to hire from nextbike and a good cycle path up and down the coast, the bikes are not very good but quite cheap to rent.
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