Hotel berhampiran Pirates House Restaurant, Bar & Hotel di Pulau Phi Phi

My partner and myself spent a few nights on the island at one of the small cottages. Perfect for couples and those having a short stay on the island. They are located about a 10 minute walk from the main area of bars and restaurants, however, at night walking back, its always a peaceful, enjoyable trip from the views. The cottages provide the exact facilities required and were sweet and cosy. Central enough to all the action and has the most gorgeous views!

Péssimo hotel. A localização parece boa por ser muito próximo do centro onde ficam as lojas e restaurantes, mas a verdade é ser um péssimo local. Ao passar por uma recepção muito bonita e limpa te indicam que você deve sair e passar por um beco para entrar no hotel. Ele é extremamente mal conservado com muitas falhas em acabamos e limpeza. Ele mais parece um hostel do que um hotel. No bangalô que deveria ser uma acomodação mais reservada, você escuta o barulho de todos os outros bangalôs. E por todos os locais que você olha há poeira e alguma coisa quebrada. Tem um ar condicionado d dentro do quarto, mas é como se nem tivesse pq ele não funciona. Colocamos 16⁰ C e parecia que era apenas um ventilador. Ficamos 2 horas no hotel e preferimos fazer o check-out por todas essas falhas. Ao final, pedimos para realizar o check-out e pedir o extorno das demais diárias que não chegamos a utilizar. Não conseguimos o extorno, pois apesar de mostrarmos o quanto era diferente do anunciado para a realidade a recepcionista nos informou que não realizam qualquer tipo de extorno. Esse tipo de hotel é só para enganar turista que não conhece a região e paga um valor considerável em um hotel que não vale nem 1% do valor real dele. Nos sentimos enganados e roubados.

We booked our trip a while ago and the reviews seemed great. The closer our trip got the reviews seemed to worsen. But we were unable to change/cancel due to the rate we booked. On arrival we were welcomed by staff and given a cold bottle of water and cold flannel and handed a big list of do’s and don’ts whilst at the hotel. Including leaving your hotel key with reception when leaving the hotel meaning your AC didn’t work whilst out and about. Coming back to an extremely hot uncomfortable room. The hotel is right next to the mosque on the island and the tannoy goes of several times a day to announce prayer including around 5:30am. Very loud. But this can’t be helped, we should have thought about this whilst booking the hotel. Walls are paper thin. We were fortunate enough to between two friends so it was only our noise we could hear but I imagine if this was a stranger it would become annoying, to the point we could hear each others conversations through the walls. We paid for the swim up bungalow villas which apparently are the best rooms available at this hotel. They were filthy (see attached photos) and need of a deep clean and some serious TLC! Also whilst showering there is a terrible foist smell from the drains. And the water pressure is low, again could be down to location. The beds were like sleeping the floor they were that hard, but apparently these are how beds are in Thailand. But the beds have been excellent on the mainland at other stays. Unable to sleep. Little interaction with hotel staff other than check in but whilst writing this review a staff member walked past our room, and spat on the ground! The pool also is in need of some TLC and a full regrout. Be careful where you’re walking as some bits are sharp and appears to be full of grit/sand on the floor. The island itself is stunning but the hotel is lacking for the cost. This is a mid-range budget hotel for the island so would expect a much higher standard. Wouldn’t return to this hotel.

This hotel is in a great location we stayed in one of the villas it looks lovely inside but we was put in one round the back and as two girls travelling. I did feel a bit unsafe walking back on the night as it was very dark and again fences where I think Staff must work. We didn’t eat breakfast here as it didn’t look very clean so can’t really comment on that the pool area was nice we had food around the pool one day. It wasn’t very nice and the cutlery was dirty so I would recommend eat out, the staff was very helpful. We had booked to stay here for four nights, but cut it short to 3 and that was not a problem. this hotel is located right on the beach, which was nice if you want to hire any boats or kayaks to go to monkey beach etc, we was a bit worried at first, as the safe didn’t work, but everything was fine and nothing got touched. Make sure to where deet when staying as we seemed to wake up with bites everyday , I would stay here again if I was in PP

We were greeted warmly at the reception & got a beautiful pool facing Room with the backdrop of the Sea. The pier is barely 5mins walk and the Hotel had sent a cart with the man holding our placard. The Room was spacious for 3 Pax & was totally comfortable. The location of this Hotel is prime and the food joints & market streets are all walking distance. The breakfast spread is good enough to start your day with… Relax in the pool or just across the pier to take a private tour in the Long Tail Boats. This a must do if you are staying in this Island. You will be surprised to watch the fire shows, music & dance at the beach Parties. This Island has some lovely restaurants with delicious local cuisine and a wide spread platter for Sea Food lovers. Chill with the “Chang Beer” and interesting Cocktails. We stayed for 3 nights and had a memorable time….Our room commanded a picturesque view!! We will definitely be back here. Only improvement required to be done by the Hotel Management is to renovate the bathrooms & fittings as these are dated.

I booked 2 rooms on Saturday night 3 days before we left on the slower ferry from Phuket Rassada pier £10 each return. The rooms were nearly £70 each but there is a distinct difference in 4/5 star and 3 star on this island price wise. I opted for this 3 star as the higher ratings were too expensive or in the North of the Island. This hotel is slap bang in the middle and it’s perfect for going straight out into the narrow streets to mooch around. It’s was quiet in the evening , you get a free welcome drink and our room had air con and yes the beds are hard but I like it with a bad back. I fixed a light that was hanging down from the ceiling as I am a sparky , the water in the sink takes it time to drain but is fine. Rooms were clean , Shower was nice and hot. Breakfast buffet was lovely with no complaints about the food. The 2nd room the air con wasn’t working but they fixed it whilst we were out. The next morning we went on a boat trip to Maya beach 2000 baht booked and paid at hotel , guy came and picked us up to escort us to his long tail boat. Overall considering I booked it very late for £67 a room it was good. If you book further in advance it’s cheaper. The pool isn’t that big but it’s fine , use the beaches instead. Only 6 sun loungers but use the beaches that is the whole point in going to Phi Phi. They looked after our bags after we checked out to go on the trip , the lady behind the desk was so friendly. My tip if you have a problem is not to overreact , I was travelling with 2 Thais and they showed me this , be nice ti the Thai staff as they will be nice back to you. I would recommend staying at this hotel for 1/2/3 nights as the location is so perfect in the middle of the island. 5 minutes from pier. Beaches are just as close to walk to. Restaurants and bars are right outside the hotel 1 minute away. We had a really good time and were treated well , they send a person to greet you at the pier and to walk you to the hotel. Just look for the sign with the hotel name on it and a person holding it. Thanks PP Palmtree it was a pleasant stay.

We had a wonderfull time here. Honestly, we were a bit freightened by some of the reviews before we got here, but none of it was true. Excellent location, hospitable host at the reception, clean and nice looking room with all the wood. There was a mistake in our booking that they were more than willing to fix without any additional costs. All in all, the price/quality ratio was great. I would advice them to redecorate the garden though. Although the pool is great, the lack of chairs or couches is rather inconvinient. And all the tiles make it warmer than it has to be.

A lot of people complain but I thought the people working there were great. They went out of their way to make my birthday great. It’s not the Ritz but you’re not paying for the Ritz. It’s quaint and small but provided a real island experience. The island is full of mosquitoes no matter where you’re at - they don’t only hover at this hotel.

We stayed here for 4 nights. The hotel staff were all amazing and very helpful. They collected us from the pier with our bags and carried them directly to the room, and the same leaving the island. The hotel is all individual tree top cabins. This can be a hike/long walk up a hill to the room depending on which one you stay in. The hotel is located on the beach with a private beach which is lovely. You can walk across the beach for 3 minutes to the main path around Phi Phi. 5 minute walk from the hotel to restaurants/shops. Taking 15 minutes to walk to the pier. Or you can get a tail boat taxi directly from the hotel beach to take you around the island or day trips. The hotel’s breakfast was 5/10. The average buffet style breakfast. The pool bar doesn’t exist when we were there and doesn’t look like it has been open in a long time. The rooms were cleaned everyday. I would not recommend the hotel for young children or people with reduced mobility.

This hotel is located in a more secluded area of the Phi Phi islands, offering beautiful views to the warm ocean and an exclusive, peaceful atmosphere. The rooms were clean and modern, with all the expected amenities of a 5* luxury resort. We were very disappointed though with the lack of activities available throughout the day and night. There was no music, no games, no fun times arranged by the hotel. Don’t expect any kind of entertainment, apart from the classic paid tours - snorkeling, seeing other islands around, fishing. This makes the whole experience a little boring after a while. Finally, the customer experience was far from being the best. Two days before our arrival, we contacted both Trip.com and Saii to communicate that we would arrive in Phuket later than we expected due to flight delays and, unfortunately, would not be able to get to the harbor in time for the last ferry to Saii. After 3pm there is no possibility to go there, unless you book a private boat that costs more than the resort stay itself. After many attempts of trying to find a solution, the hotel management was not flexible at all. The “options” they gave us were simply ridiculous and unreasonable (first, they suggested that we booked the private boat, then they suggested that we changed out flight time, and finally they suggested that we spent the night in Phuket and took the first ferry the day after without any kind of compensation or flexibility on their end), compared to a simple change of dates to one day ahead (same amount of days, no refund asked). They insisted that the hotel was fully booked and that this was not possible, even after we clearly showed them there was availability on many websites. We ended up loosing that one night without any kind of compensation. Very disappointing, especially when you’re talking about a luxury resort, which, by nature, is quite expensive.