Hotel berhampiran National Archives at Philadelphia, Philadelphia

Had to wait in lobby for half an hour to check in because the attendant was ”out”, then was told our reservation wasn't in the system, and then I was told we couldn't use the pool even though that was the only reason we chose that particular hotel. We stuck it out, but the next morning the housekeepers followed us down the hall begging for tips, and when we got back that night there were people parked in the entrance to the parking lot partying and we had to drive over the curb to get in. Front desk staff ignored our concerns and complaints, and an hour before check out the housekeepers wouldn't quit knocking and begging us to check out early and leave them tips. Worst experience ever.

This a very good hotel to stay in, why? Such friendly staff, such a beautiful room, and what a convenient location! I would recommend it! Best of luck and best of joy to everyone who saw this comment!

Bilik itu bersih dan wakil meja penyambut tetamu ramah dan memberikan cadangan yang sangat baik tentang tempat untuk dikunjungi. Hotel ini terletak dalam jarak berjalan kaki dari kebanyakan tarikan pelancong dan pengangkutan boleh diakses. Kami menikmati penginapan kami dan akan tinggal di sana lagi.

The hotel is at an excellent location, within steps away from 13th Street Station. From their back gate, you can easily walk to the famous Reading Terminal Market. Room is of decent size.

This hotel was the best price-to-hotel experience value I have ever experienced in a hotel room. I found a shockingly low rate through a travel site. The reviews here were generally positive, so I booked it, even though I almost always book directly through the hotel. I was afraid the deal was too good to be true. It was not. Staying in the Residence Inn was a great experience. First, the location is ideal. The hotel is across the street from City Hall and within a block of subway stations for both lines. It's a 5-minute walk to JFK Plaza (the Love sculpture), a 5-minute walk to the Reading Terminal Market, a less than 5-minute walk to the restaurants and bars on 13th Street south of Market, and a 10-minute walk to the Independence Hall/Liberty Bell area. There is also a Phlash bus stop two blocks away, and from there you are a quick bus ride to the Old City section east and the museums north/west. It was about 15 minutes on the subway to the sports stadiums in the south part of the city. The hotel is really ideally placed in the city for visitors. The service was really good. The front desk agents were super nice and super helpful. The workers in the breakfast area were also very nice and helpful. The hotel itself is very nice. It felt like an old building that had been recently renovated. It's not luxurious, but it's clean, attractive and nicely maintained. The room itself was a true suite, with a bedroom with a door and a room (where you walk in) that had a living area, a full kitchen (full-size fridge, stove, microwave, etc.), and a table with chairs. There are TVs in both rooms. Everything was clean and well maintained in the room. The bed was comfortable. The water pressure in the shower was good. It was just a really comfortable place to be. The room had one of my favorite features: The bathroom sink was outside of the bathroom door, so one person could use the sink while the other went to the bathroom or took a shower. Our room came with breakfast, which was open 6:30 to 9:30 a.m. during the week and until 10 a.m. on the weekends. It was a standard hotel buffet (like a Hampton Inn), with fruit, eggs, bacon, yogurt, cereal, milk, bread, etc. Oddly, there were no pastries or anything else dessert-like. My only real complaint about the buffet was that they routinely ran out of a lot of things, regardless of the time we went to breakfast. The only negative of the whole experience was the bathroom itself. It was clean, but it was more beat up and not as new or nice as the rest of the room. I would not have cared much about that, but the bigger problem is that rather than a curtain or full door for the tub/shower, there was a swinging door that only covered a little more than half of the tub. The first time I showered, the door was not in the perfect position, so the floor was filled with water when I got back. I also don't like showering when half the tub is wide open. The design was just not good. On top of that, the bathroom sink wat

The first impression of the hotel is absolutely stunning. Built in an old bank the common areas and lobby are dripping in marble. Services were friendly and prompt, and the hotel was in exceptional condition. Our room on the 25th floor was clean and modern. Our only critique of the guestroom was that there were very few outlets for charging. The restaurant in the lobby featured super Latin cuisine, friendly service, and several flatscreen TV’s so we could watch the Celtics beat the 76ers :). I’ll be back.

Juan at the front desk saved the day as I needed to change two rooms- the first one was dirty and the second one smelled like smoke. Juan made sure he got me a room that was clean and even went with me to make sure. The staff is courteous and professional.

Nice apart-hotel with good central location in Philadelphia and nice views. Breakfast quality could be improved.