Hotel berhampiran Phnom Penh Downtown Duty Free Store di Phnom Penh

Good hotel and good breakfast spread. Air con is cold, shower is good. All are clean and well organized. Staffs were friendly, even the housekeeping staffs will greet u when they see u. Will stay here again if the price is right.

It seems it’s located in some sort of clubs area so depending on which side your room faces can be good or can be a horrible stay. I booked the hotel two times and on my first stay was no problem but on my second stay I got my room facing clubs and couldn’t fall asleep till 4 am when the music stopped. My whole room was vibrating from loud club music. When you stay there make sure you get a room on a quiet side. On this 2nd stay there was a fire alarm as well, seems some guests smoked in the corridor or so. I opened my door and staff asked me to go back into the room.

Ia bersih dan segar. Berbaloi dengan wang. Walau bagaimanapun untuk tempatan anda perlu meletakkan deposit lain untuk $15 di tempat kejadian dan mendapatkan semula sebaik sahaja anda mendaftar keluar.

臨走才想着拍照📷 入住體驗很好 衛生乾淨整潔，房間設施都比較新和齊全，房間採光好，明亮，很舒服 服務：笑容滿麪，前台效率高，也很熱心，溝通順暢的 位置份：優越，交通便利，是中心區滿繁華的，naga就在對麪，出行步行嘟嘟車都方便，大廳簡潔大氣，布局合理，樓層高一點能看到湄公河 旁邊的按摩店便宜實惠又舒服哇 強力推薦哇哇哇👍👍👍

Persekitaran hotel kelihatan elegan dan elegan Tenang dan tinggi, ringkas dan cantik Suasana sejarah dan kemanusiaan Lebih-lebih lagi pemandangan malam itu seperti mimpi yang indah Lampu Mekong Berapa banyak perasaan duka sejarah yang disematkan...

We reserved a suite and a connecting room for our children. It felt as if we were in a flat. We stayed one week. We asked for a view on the Royal Palace, which I highly recommend. Hotel is very new and extremely comfortable and luxurious, staff very friendly and professional. Special mention for Sotheavy Hem in the breakfast lounge, dynamic and always ready to help and to the enthusiastic Srini. As othet reviews mentioned hotel is ideally placed. Hotel was above my expectations and I can only recommend to stay there.

It is in a small alley but the neighborhood is with a lot of food, restaurants and even a traditional market. Quiet location with retro design. The only problem to me is the door lock is hard to open, if they can change to the card key, that would be better.

We are a family of 4 and we stayed 3 nights in the family room. It was new, clean and big! Location was also great. We were well received by a smiling staff that took good care of us. The only thing that was a bit disappointing was that the soft opening did not include the full Accor plus benefits with dining discount. I was, however notified, that there was a note in the booking about this. I had missed this. That being said, we were served a really good breakfast at around 7$ pr person. Our waiter was so nice and took very good care of us:-) I also liked that there was water available from a dispenser in the hallway. Overall a great stay, and it will be even better after the grand opening and all Accor benefits are included! I recommend staying here. The staff was the best part of the stay. They made our stay memorable.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

This hotel not providing breakfast or any meal, you can make it inside your flat Or heat a food in the electric oven and microwave