Don’t bother coming here.
There’s a lot of rowdy Indian tourist who doesn’t queue, nor wait for their turn. They will insist on being the first to be attended too.
Check in process takes almost an hour + additional time because Indian tourist are always cutting your queue going to the front counter directly.
There’s no proper management.
After the check in, everyone will start heading towards the pickup vehicle. Again, no proper management, you can be stranded for two hours even because tourist are coming in non stop, and no staff to manage the queue.
The room we got, have zero expectations. We ask for room service at 8am, only at 5pm did she gave a fresh towel + throw the rubbish.
Check out took another 30mins as there was only one manning the counter. At 7am.
The staffs serving us or generally working there are at their wits end. You’ll see a lot of rowdy tourist scolding the service staff every hour.
The tourist assume and thought we were locals hence we should give way to them. They should really hire security.
If you really want to stay at this resort, forget about it. There’s lots more better hotels out there.
The rooms are up the hill with no proper transport and time. We had to walk up and down the hill as we gave up waiting for the pickup.
Terjemah