Ulasan Andamantra Resort and Villa Phuket

Pemandangannya bagus bilik yang saya sepatutnya menempah pemandangan laut tetapi hanya tress yang saya boleh lihat di luar. lobi tiada penghawa dingin.

the Location is good , there are three swimming pool and also has good sea view. The driver and public area staff very very kind and helpful. But I cannot believe that there is very rude staff, she is reservation, she speak very rude to me. I don’t remember her name but she told me that she is reservation who work at front office.

Stay at this place at your own peril? It doesn’t have good reviews if you read up over it. We were lucky as had a good cleaner who serviced the room well which we were grateful however one day it wasn’t done while we were out and had to wait for it to be completed. The breakfasts offered were tasteless and boring after seven nights there became fed up with them. As of being picked up on time when we wanted to go to the airport that didn’t happen so had to walk suitcases down the hill to the entrance to be in time for our shuttle. Lucky for us we weren’t so high up so it wasn’t far to walk. The views are lovely however the location is quite a walk to Phuket township. If I went back there I’d stay somewhere else? The staff not exactly friendly or that helpful mostly meaning the front reception staff. I certainly told management the day I left what I thought of the place. You can do better staying elsewhere for the same money. The problem there is they want to expand building doing that but the current rooms offered are rustic and in parts shabby need updating. They need to perfect their service and improve what they own rather than being greedy to expand. Certainly not a four star place or worth what you pay? You can see from my photos not exactly ocean view from room? Stay there at your own peril?

The hotel lobby was pretty hot as fan was not switched on when I was there to check in, in the morning. The some of the staff working at the check in area were a little rude and only a few of them were very friendly. Buggy service was very slow that I had to walk to and fro from my room to lobby and vice versa. Room was a little old and the cleanliness could be better improved. There are also very few asians who stay here. Breakfast was not very good as they have very little selection..

Nice hotel but a bit far from batong Service is good Reception can be improved We had a nice family room amazing view

Don’t bother coming here. There’s a lot of rowdy Indian tourist who doesn’t queue, nor wait for their turn. They will insist on being the first to be attended too. Check in process takes almost an hour + additional time because Indian tourist are always cutting your queue going to the front counter directly. There’s no proper management. After the check in, everyone will start heading towards the pickup vehicle. Again, no proper management, you can be stranded for two hours even because tourist are coming in non stop, and no staff to manage the queue. The room we got, have zero expectations. We ask for room service at 8am, only at 5pm did she gave a fresh towel + throw the rubbish. Check out took another 30mins as there was only one manning the counter. At 7am. The staffs serving us or generally working there are at their wits end. You’ll see a lot of rowdy tourist scolding the service staff every hour. The tourist assume and thought we were locals hence we should give way to them. They should really hire security. If you really want to stay at this resort, forget about it. There’s lots more better hotels out there. The rooms are up the hill with no proper transport and time. We had to walk up and down the hill as we gave up waiting for the pickup.

The services was terrible and not worth the price. No amenities, bad breakfast. Great time in Phuket but got ruined by this place! Got some issues with the room during all the stays. From broken bathrooms drainage and unhelpful and slow service to solve it. No privacy and no proper standard procedure to service their customers. Not sure if im unlucky but its was bad experience on top of bad experience during the whole stay. Supposed to be a relaxing trip to the beach, which end up more tired than when I arrived 🙁

Excellent in every way

It is good hotel location wise but it doesn’t have any lift so you have to wait for their car to pickup.

I recently stayed at hotel and had a wonderful experience. From the moment I arrived, I was impressed by the friendly and attentive staff. Check-in was quick and efficient

The hotel staff was polite. No complain with their behavior, but then the service was poor. For example, our air conditioner was not cooling the room at all. Had to ask them 5-6 times to come and fix it throughout the day. There are also not enough amenities. The laundry is super expensive. Which I found out after giving it to them. The resort is very big so have to take shuttle bus service to go up, the service is a bit slow. So we had to go up the very steep hill on our own. Breakfast was the only nice thing, many varieties. The pool is also nice. But I wouldn’t come here again.

We stayed at the hotel for 4 nights. I asked the front fesk for sea view up-grade, and I paid $1200 Thai money for up grade. This is what they put our family in. A room in the middle of construction. Where construction dusk and noise is right outside of your room. Not cool if you want to charge someone for upgrade. Your team should have done it better.

Food, facilities and room were great. Only issue was the location, requires transport to locations like bangla street

Run! Run! Run! This is the most terrible hotel experience I have ever had. The actual was totally different from the advertised photos. The furnitures was extremely old and the toilet was stinking. The toilet flush was not working and we had to flush the toilet manually. For checkout, they asked us to wait for more than 30minutes just for them to check if we have “consumed” anything in the room even though our taxi has already arrived. I urged all travelers not to choose this hotel if you were to travel to phuket in future.