Ulasan Casabay Luxury Pool Villas by Stay

We are a group of 12 who have booked their largest villa - the six bedroom for 3 nights. We are all vegetarians - and have just checked in. After 12 hours of travelling , we just requested the team to prepare a vegetarian meal for us - and they blatantly refused without even trying with the chef. We are at their restaurant and they don’t make the most basic change as removing egg from an egg Fried rice ( the only vegetarian dish )!. I have also spoken to the manager - Fredrick and requested but he simply refused for everything. You come to Thailand for the warm hospitality and service - which is completely lacking here. You obviously expect basic vegetarian options when the world is stepping towards vegetarianism - and even if they don’t have options , they should atleast make an effort or try. We haven’t checked out the villa yet - but this is the first hour and it’s been completely disastrous and harrowing after hours of travel. Judging by the service at the reception - the first feel of this place is terrible and not recommended.