Secret Cliff Resort & Restaurant

Loved the resort , we were a bit skeptical at first when we saw the reviews but it’s located in a very good location, but the only thing issue is that to go across you need to wait for a golf cart

I booked the room called Deluxe but it’s too far from that . The door , toilet seat, shower, bed close were broken and a lot of ants in the room . We asked to fix at least toilet seat but nobody did anything. Location is 2 km from Karon and Patong but it’s not easy to take a taxi in the evening . The restaurant across the street and the road super dangerous but you can ask reception to take you there . Just restaurant view I like and stuff there was so helpful . Don’t recommend !

一间极其不友好的酒店，别住。That's a terrible hotel. 1.The location is not as the app shown, the app location shown is the previous hotel, maybe the boss sold the hotel and now the hotel located there is ANONA, the Secret Cliff Resort is opposite the ANONA. 2.All thing in the hotel room is klunky，the phone，the AC, ect. The toilet shares the room with the shower place and no exhaust fan (no ventilation). The bedsheet is dirty,The toilet bowl is blocked, the bedside socket had no power, the technicians could not fix it even working for long time, nearly 1 hour. 3. The front desk duty manager (lady,on duty on 19th,Dec 2024 afternoon) is arrogant，she told us the hotel doesn't offer disposable toothbrush and slippers because the hotel price is low(we booked it 439hkd，more than 2000฿), if we want to have toothbrush and slippers, we need to pay or we need to go to another more expensive hotel. And she refused to show us her name tag. She refused our refund request(based on the poor facilities and poor service) even our agent send refund request.