Paradox Resort Phuket

Ulasan Paradox Resort Phuket

Paradox Resort Phuket

509 Patak Rd, Mueang Phuket, Phuket Province, 83100, ThailandLihat Butiran Hotel
Paradox Resort Phuket
Paradox Resort PhuketParadox Resort PhuketParadox Resort Phuket
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Ulasan Tetamu

8.7/10
Very good
617 ulasan
Ulasan yang disahkan
Location9.1
Amenities8.5
Service8.4
Cleanliness8.8
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All reviews(617)
Positive reviews(566)
Reviews with photos/video(308)
Clean pool(133)
Great swimming pool(133)
Close to beach(98)
Loved the beach(84)
Tasty food(29)
Offers pick-up/drop-offs(17)
Perfect for kids(16)
Has facilities for children(11)
Negative reviews(51)
Guest User
Garden King Villa
Daftar masuk pada Jan 2026
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 7 Feb 2026
The hotel met our expectations quite well, but to be honest, I wasn't satisfied with the breakfast.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that the hotel met your expectations overall. We’re sorry to learn that the breakfast did not fully satisfy you, and we appreciate you bringing this to our attention. Your comments help us identify areas for improvement, and we will certainly review them with our team. We hope to have the opportunity to welcome you again and provide an even better experience next time.With warm regards,Paradox Phuket
Guest User
Two-Bedroom Suite
Daftar masuk pada Dis 2025
Family
19 ulasan
10/10
Outstanding
Disiarkan pada 29 Jan 2026
Exceeded expectations! The suite was huge, clean, and quiet. The hotel's exterior had a very Southeast Asian vibe, with three pools. The main pool even had a swim-up bar with good music. It was amazing to grab a cocktail after a swim. Karon Beach was just across the road. The staff were all incredibly friendly, completely different from some of the negative reviews online. You really need to experience it yourself to judge; don't be swayed by overly particular people.
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Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful feedback! We’re truly delighted to hear that your stay exceeded expectations and that you enjoyed the spacious, clean, and quiet suite. It’s great to know you appreciated the Southeast Asian–inspired design, our pools, and especially the swim-up bar—it sounds like you made the most of it with a cocktail in hand!We’re also very happy to hear your kind words about our team. Providing friendly and genuine service is something we take great pride in, so your comments mean a lot to us. Thank you as well for encouraging future guests to experience the hotel for themselves.We sincerely appreciate your recommendation and hope to welcome you back again for another amazing stay.With warm regards,Paradox Phuket
cissy045
Paradox Superior Twin Room
Daftar masuk pada Dis 2025
Family
3 ulasan
8.5/10
Very good
Disiarkan pada 30 Jan 2026
As other reviewers mentioned, the water quality isn't great. I recommend bringing your own filtered shower head; after just one shower, the filter was almost black. Overall, the hotel is pretty good. I didn't experience the discrimination against Chinese guests that some others reported, and the room we got had a nice sea view. The hotel's location is excellent; Karon Beach is just across the street.
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Jawapan daripada Pihak Penginapan: Dear Cissy045,Thank you for taking the time to share your honest and detailed feedback. We appreciate your comments regarding the water quality and understand your concern—your input is valuable to us and will be shared with our management team for review and improvement.We’re pleased to hear that overall you enjoyed your stay, especially the sea view from your room and our convenient location directly across from Karon Beach. We’re also grateful for your note regarding our service, as we strive to provide a welcoming and respectful experience to all guests.Thank you again for your feedback. We truly value it and hope to have the opportunity to welcome you back in the future.With warm regards,Paradox Phuket
Tangbuzhu
One-Bedroom Suite Villa
Daftar masuk pada Nov 2025
Family
20 ulasan
3.7/10
Disiarkan pada 22 Dis 2025
This might be the worst hotel I've stayed in out of over 3000 in the past decade. 1. The room was old and had a terrible musty smell. As shown in the picture, the showerhead in the bathroom was caked with black grime, the sink drained very slowly, the toilet leaked, and the bathroom was either dirty or just old; I couldn't even walk barefoot in it. I sent pictures to my friends, and they thought I was staying in a guesthouse. 2. There were no disposable slippers, no kids' slippers, and no complimentary drinking water. The hotel charged 50 baht per bottle, which felt incredibly stingy. So, we went to 7-Eleven outside to buy water. We had a huge, heavy bag of stuff, and when we asked at the hotel entrance if we could get a buggy ride back to our room, they said no, buggies only pick up people checking in. 3. The breakfast was good, the only positive aspect. After spending over 6000 baht for two nights at this rip-off place, I'm now at another well-known five-star hotel, where two nights cost 5800 baht, and the room and facilities are fantastic! It turns out it wasn't expensive because of the peak season; Paradox was just plain bad!
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Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet expectations. We take your comments very seriously, and we deeply apologize for the issues you encountered in your room, including the musty smell, bathroom cleanliness, and the slow drainage. This is certainly not the standard we strive for, and we will address these concerns with our housekeeping and maintenance teams immediately to ensure they are resolved.We also regret that the lack of disposable slippers and water service impacted your stay. We always aim to provide excellent service and amenities, and we will review our policies to make sure our guests’ comfort is prioritized.We are glad to hear that you enjoyed our breakfast, but we understand that this doesn’t make up for the overall issues during your stay. Please rest assured that we are committed to improving the experience we offer, and your feedback will help guide those changes.We sincerely hope that you’ll give us another chance to provide you with a much better experience in the future.Regards,Paradox Resort Phuket
Yuekechengjiqiyehao
Paradox Superior King Room
Daftar masuk pada Nov 2025
Family
17 ulasan
9.7/10
Amazing
Disiarkan pada 17 Dis 2025
You can't really expect a beachfront hotel to have carpets and wooden decor; after all, moisture and mildew prevention are key. The hotel was very clean, and ordering housekeeping through the app was super convenient. The bedding and other facilities were neat and tidy. My pajamas, which I'd left on the bed during the day, were neatly folded by the staff. Plus, whenever we encountered any staff members, they always greeted us with a smile and a “Sawasdee ka.” The location is quite good, and the architectural style is very interesting – from the outside, it looks like a city of dunes, but inside, it's all coconut groves and shadows. We had a great stay, though it would have been even better if the hotel provided toothbrushes directly. We had to order room service through the app, and the staff had to make a trip up to deliver them.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind and detailed review! We’re so happy to hear that you enjoyed the cleanliness of the hotel, the convenience of ordering housekeeping through the app, and the friendly service from our team. We always strive to make our guests feel welcome, and your mention of the smiles and greetings from our staff truly warms our hearts.We’re glad you appreciated the unique architectural style and the beautiful surroundings of our resort. As for the toothbrushes, we understand how it could have been more convenient for you to have them readily available in the room, and we will look into making this process smoother for our future guests.We’re thrilled that you had a great stay and hope to welcome you back soon for another memorable experience!Regards,Paradox Resort Phuket
Anonymous User
Paradox Superior Twin Room
Daftar masuk pada Nov 2025
Traveling with friends
3 ulasan
9.2/10
Great
Disiarkan pada 12 Dis 2025
The value for money is decent. The location is excellent, with direct walking access to the beach, and it's quite convenient for getting around and finding food nearby. The service and cleanliness are just average, nothing special. The overall service mindset was not as good as the hotel we stayed at in Phuket Town.
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Nanjingmouzhi
Paradox One-Bedroom Suite Sea View
Daftar masuk pada Okt 2025
Couple
183 ulasan
10/10
Outstanding
Disiarkan pada 9 Nov 2025
This was my second stay in Phuket. I booked and paid through Ctrip, but the hotel didn't issue the booking confirmation. The price then jumped from 2,600 RMB to over 10,000 RMB. Ctrip eventually compensated us over 8,000 RMB, covering the entire price difference. I hope hotels don't refuse bookings due to price increases. This was an unpleasant experience. Putting that aside, the Paradox Resort Phuket has a beautiful environment, nestled between mountains and the sea, offering truly captivating views. The rooms are spacious and clean, with exquisite decor, and the balcony provides stunning ocean views. The hotel's pool design is unique and perfect for relaxing and taking photos. Breakfast is rich and varied, and tastes great. The staff are warm, friendly, and provide attentive service, making you feel right at home. It's also very close to the beach, just a few minutes' walk away. Overall, the experience was very satisfying. It's an excellent choice for a relaxing vacation or a romantic getaway, highly recommended!
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6/9
Guest User
Penthouse Villa (King)
Daftar masuk pada Sep 2025
Couple
6 ulasan
8.5/10
Very good
Disiarkan pada 30 Okt 2025
I want a quiet place to stay so I have chosen karon beach instead of patong, patong is more for the partying people. I've reserved the penthouse and the experience was good. The room is huge , especially the bathtub in the toilet was really book enough for two. Certainly the pool at the rooftop is the major experience too. The rooms are a bit old but they are clean. I believe the resort has certain history already, but as it's clean, it's still good. The location is really good to get on the beach and to food quick. The resort is not too big for walking. The breakfast, however, was just very mediocre.
Peihaoduan
Paradox Superior King Room
Daftar masuk pada Sep 2025
Couple
1 ulasan
5.7/10
Disiarkan pada 25 Okt 2025
The location of Paradox Phuket is excellent — the back gate leads straight to Karon Beach, and the resort itself is huge with a nice tropical Southeast Asian vibe. However, when we stayed, one of the pools and a restaurant were under construction, and there was constant renovation noise around the property. It honestly felt like the whole place was under construction. For a five-star hotel, the facilities felt quite dated. The main building only has two old and slow elevators with max capacity of 5-6 ppl, which really isn’t enough for the number of guests. Our room was at the very end of the hallway, and it took several minutes to walk there from the elevator. Service was almost non-existent — no one helped with our luggage(even the day we arrived is heavy raining) or showed us to the room, and all staff didn’t greet guests when passing by. We requested make up room service on their mobile app at 11am they came to knock on door at 3pm, also we sent messages on app to housekeeping requested tissue and never got a reply. Overall, the location is great and the resort has potential, but the facilities are old and the service really needs improvement.
Guest User
Premium Garden Villa
Daftar masuk pada Sep 2025
Couple
3 ulasan
10/10
Outstanding
Disiarkan pada 11 Okt 2025
The room clearly showed its age, but I actually really liked the classic style and solid materials. The water quality wasn't the best, but I was prepared for that, so it was fine. You can easily buy bottled water at the convenience store. The hotel's back exit is super close to Karon Beach, and there's an exclusive 'Coconut Pool.' Plus, there are plenty of restaurants, convenience stores, and fruit shops nearby. Overall, it was a perfect experience. The price would probably be even better during the off-season. I'm very satisfied!
Teks AsalDiterjemah oleh Google
6/10
Guest User
Paradox Superior Twin Room
Daftar masuk pada Sep 2025
Traveling with friends
1 ulasan
6.5/10
Disiarkan pada 12 Okt 2025
The building is old and had a smell . However the rooms were well Maintain and guest service was ok . It was ok for the price . The hotel does not sit at the ocean so it’s misleading
Guest User
Paradox Superior King Room
Daftar masuk pada Sep 2025
Family
4 ulasan
8.0/10
Very good
Disiarkan pada 18 Okt 2025
The room was clean and the beach was right out the back door. Overall, I was quite satisfied.
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Guest User
Paradox Superior King Room
Daftar masuk pada Ogo 2025
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 20 Sep 2025
The room was very clean and very close to the beach. You can literally walk out the back door straight onto the beach. Good. Recommended.
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Guest User
Garden King Villa
Daftar masuk pada Ogo 2025
Solo traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 18 Sep 2025
The hotel's overall environment is truly exceptional. **Cleanliness:** The rooms are spotlessly clean and tidy, with daily housekeeping. **Environment:** Being located within a resort, the hotel's surroundings are, without a doubt, first-class. **Service:** The hotel offers its own app, which makes it very convenient to book numerous services directly.
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Guest User
Penthouse Villa (King)
Daftar masuk pada Jul 2025
Couple
2 ulasan
7.0/10
Disiarkan pada 31 Okt 2025
The hotel is quite large. I found a massive cockroach in the bathroom. The staff were very nice, and the breakfast was a bit expensive but tasted pretty good.
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