Hotel di Layan, Phuket

Fantastic friendly welcoming staff. Very nice hotel. Breakfast buffet is excellent. Only negatives, apart from 10 minute away Boat Avenue it's far from outside restaurants and malls. This makes our excursions somewhat more expensive due to distance. There are sometimes ants in the living area though not sure where they are coming in from. The water from the taps can sometimes smell a little. Having said this we were in a Bangkok hotel before arriving at La Green but La Green is a far nicer hotel.

Laya Resort is a gem on Phuket Island! From the moment we arrived, we were greeted with warm smiles and exceptional service. The resort's stunning architecture and lush surroundings create a peaceful oasis away from the hustle and bustle. Our room had a spectacular view of the ocean, and the bed was incredibly comfortable. We loved lounging by the pool and sipping cocktails from the bar. The breakfast buffet offered a wide variety of delicious options to start our day. We had an unforgettable experience and highly recommend Laya Resort to anyone visiting Phuket.

War leider nur für 3 Tage im Kora Beach. Es war soft Opening aber man hat fast nichts gemerkt, kein Baulärm, vielleicht hatte ich einfach Glück. Die Lage des Hotels ist gut. Man ist in wenigen schritten am Strand. Wir haben die Morgendliche Yogastunde gemacht diese hat mir gut gefallen. Das Hotel hat auch einen Shuttelbus in das nahegelegene Zentrum. Die Mitarbeiter sind sehr aufmerksam und freundlich, ich kann dieses Hotel sehr empfehlen. Das Frühstücksbuffet war sehr reichhaltig. Zum Pool kann ich nichts sagen weil wir den nicht benutzt haben.

This is a lovely and very expensive hotel but our experience was spoiled by constant loud house music that began about lunchtime and continued till late at night. The music was at the beach area which was the main relaxing area where the bar restaurant and evening restaurants were. On Sunday afternoon we escaped to the activities area, but during the week there was noisy building work going on here. There was a lack of other areas to relax in. We complained about his matter several times to staff but no member of management contacted us over our complaints. The hotel is quite isolated and it’s not possible to go walking from the hotel.

We stayed at Trisara for three nights and I only have positive things to say! Our experience started as soon as we landed at Phuket Airport. As we booked directly with the hotel, we were provided with a complimentary personal concierge upon disembarkation from our aircraft. We were through the VIP immigration lane, with our bags collected by a porter and in the SUV to the hotel in less than ten minutes! Had we not benefited from this service it would have taken us nearly an hour just to clear immigration. This made an excellent start to our holiday and was a taste of things to come. Upon entering the grounds of the hotel we were immediately taken aback by the beautiful sweeping drive and the verdant green foliage and trees which hugged it. We arrived into reception where we were warmly greeted by the hotel manager. A cool welcome drink, made using flowers from the hotel property, was provided. Sensing we were tired after a long flight, and we had a baby with us, we were offered check-in at our villa. I knew at this point this hotel’s service would be exceptional. Exceptional service means being able, among other things, to read the cues of your guests. You don’t even have to ask; you just know what your guests want. One such example is when you arrive at a hotel after a long journey, we just want to get to the room and skip the verbose introduction and tour of the property. No doubt sensing this was the case after a long flight with a baby, we were taken straight to our villa, where check-in was promptly performed. Exceptional. Our villa was beautiful and well appointed. The sea view was nothing short of stunning. We had lots of space for storing all of our luggage. Amenities including a cot, steriliser, nappy bin, baby bath and other helpful items were provided for our baby. The minibar was well stocked. The bed was large and comfortable. The showers were nice and the bathtub was huge. I cannot fault the villa. It was heaven! Having a baby, we could enjoy the pool while he was sleeping inside the villa. This was an excellent amenity and something we didn’t realise we would appreciate as much as we did until this holiday! The villa was also very clean and housekeeping visited twice a day. We ate in the hotel’s Thai restaurant twice, for lunch and dinner. The food and service were exceptional on both occasions. There is a very good selection of wine, champagne and cocktails. Having recently been refurbished, the food and beverage areas were beautifully designed and comfortable. Which brings me onto breakfast, my favourite meal of the day. There was a wide selection of breakfast options, including pancakes, eggs made to order, cinnamon French toast, fruit, Asian food, and pastries. As someone who is gluten intolerant, I was very well taken care of: the hotel made me gluten free cinnamon French toast with mango, cream and fruit; and gluten free pancakes with strawberry. The gluten free bread was very nice and even my husband enjoyed eati

We are frequent clients of Pavilions since 2016 with interruption during Covid. It is our 5th stay (2-weeks long at Ocean View Villa). We can thus compare performances between before and after the Covid periods. There are significant differences to note: Before Covid, the hotel proposed packages at pricing below what are offered now, like ”Romance Destination” including: * transfer airport-hotel round trip with fresh towels, water and fruits * Food massages * Body massages * Afternoon Tea every day * Candle light diner in room or at Plantation * 20% discount on F&B * 30% discount for spa massage Now (after Covid period) the negative aspects are: * No more breakfast at Alto (Plantation) which was nice because tuned for VIP guests * Breakfast at Firefly are with less choice and mixed with all kind of guests * Waiting time for buggy much longer than before (probably due to lack of personnel) Positive aspects are: * Very positive points for the staff; especially thanks to Matthew and Antony who their kindless and efficiency. * The application for the activities, reservation is an excellent tool making the contact with the hotel very efficiently * Also thanks to the personnel at Firefly and at lobby: always smiling and friendly! * Special appreciation for Mrs Toon who did housekeeping very very well

We stayed at Akra for one night as we had a wedding at a hotel nearby. We totally enjoyed our experience. The hotel is very new and set in a beautiful location surrounded by trees and nature. The rooms are really cute, split level with great amenities. The private pool is a nice option but we didn’t have time to use it. Overall a nice play to stay if you want to feel a bit secluded and enjoy your own private space.

Мы останавливались на вилле с 5 марта по 23 марта, отдыхали вдвоем, прекрасное место, на вилле есть все необходимое для комфорта, брали машину в аренду, это помогало перемещаться по острову комфортно (расположение виллы чуть удаленно от магазинов или пляжа, лучше брать автотранспорт в аренду) все очень понравилось, особо хотим отметить сотрудников виллы- Aew, Wan and Luck- они сделали наше пребывание очень комфортным!!! При необходимости наши вопросы решались очень быстро, постоянно были на связи. Ближайший пляж Layan ( на машине очень быстро-5 минут) само расположение немного на горе- свежий воздух и ветер, что особенно важно при температуре воздуха в это время, вилла чистая и убирали очень качественно. Хороший бассейн, много цветов, охрана круглосуточно. Рекомендуем!!! Сами же планируем остановиться здесь вновь👍