Hotel berhampiran Pantai Kamala, Phuket

Reasonable price with full service hotel. Location is good, very quite area. Beach is beautiful at the end of Kamala Beach. Breakfast is exceptional. The staff are well trained. Staff name Poom gave me free upgrade to Ocean view room regarding on my birthday. I received birthday decoration and birthday fruits too. And, the also give welcoming drink! Love it! The sunset view at Roof Top Bar is amazing! Love this hotel so much! Thank you Novotel for the hospitality.

Pros: - Amazing swimming pool with varying depths, seats in the water, cool temperature, and nice architecture - Spacious room with great amenities, a nice balcony and an effective AC - Great location- you can see the beach from the entrance and is less than a 2 minute walk - Friendly staff - Up to date buildings and clean Cons: - Unfortunately, the staff were not very helpful when it came to finding locations (ex. restaurants, renting scooters), booking excursions, and ordering cars- we had to order our own (they recommended the 'Grab' app) - The restaurant closes at 4pm - The pool was not very clean, with a lot of dead skin floating around - The breakfast was was the same everyday except for minor changes and they did not shield a lot of the food from insects (ex. the fruit)

I've stayed in many budget hotels before, but this was definitely the worst experience. The room on the ground floor was a complete dump. The ”balcony” view was: toilet and storage rooms of the building next door (literally within reach). During rain balcony was totally splashed with water, so you can sit only in the room. The air conditioning was completely moldy. The inside of the fridge also. The only plus was relatively clean bedding and location at the beach. The hotel stands out very strongly in price, so you really get what you pay for. If you really want/need to be on Kamala Beach (which is not at all the prettiest beach), I recommend to pay more for accommodation and have decent standards.

All staff from cleaning up to management, absolutely amazing and wonderful. All staff went out of their way to help you, ( from laundry services to the right cocktail at the pool bar. I will highly recommend Namaka. Breakfast is okay, hope that I will see bacon with my next stop on the menu, also remember to budget more for transportation....

This guesthouse exceeded my expectations beyond words. I judged it prematurely because of the price but my room was very big, it was squeaky clean and it actually looked nice. I also had a TV that I actually used, a kettle to make my coffee, an iron to press my clothes and a mini bar fridge. My room also had a balcony. The location is perfect. About 8 minutes walk to the beach (DON'T use the main road if you're walking, it's dangerous with no side walks and further. Use the backstreets). There are bars, restaurants, currency exchange offices, laundromats, ATM's and spa's everywhere you look. Had I known how much I would enjoy this place I would have stayed much longer. The staff at Sure Guesthouse is also very friendly, professional and helpful. Lastly, if you are not driving or using a motorbike, don't you worry, Grab and Bolt work very well here. I was using Grab to go to faraway destinations but then I switched to Bolt because their prices are almost 1/3 of Grabs prices. Cons: It gets a little noisy at night (cause of the bars and nightlife), but not so bad that you can't sleep. Also, there isn't a lift so you have to use stairs (this was fine for me cause I was eating ALOT so I needed the stairs, but I know some people don't like that and should probably ask to get a room on the 2nd floor when booking. Overall, this is a great place to stay for anyone of any age especially considering the price. If I ever come back to Thailand, I will definitely stay at Sure again.

Please stay away from this hotel if you don’t want your holidays being ruined. The hotel was actually acquired by Hyatt from others so none of the hardware is up to Hyatt’s standard: 1. The hotel is aged and lack of maintenance. Eg toilet board in my room is loosened (it is me who did the fixing on my own), there are sign of ageing everywhere. The games room in the Mexican restaurant has no air conditioning , they told me its out of order. They just simple accept the condition without any proactive action to do repair even when our family purposely go up there for the games provided. Traces of Poor workmanship is everywhere. 2. Poor design planning and layout: we stayed in the family room number 5xxx. You have to walk to take buggy uphill a bit. That’s not a problem . The real problem is that you have to pass through a very narrow journey with step and corridor, something like a back of house or back lane which is very dark and narrow. The arrival experience is very bad. Right in front of your door is the back of other rooms with all the air conditioning units emitting hot air and super noisy sound to your entrance door which you have to experience the nuisance every time you go out and return!!! The toilet cubicle is way beyond human ergonomics. The length of it is just too short: when your sit on the loo, your knee is just 10 cm away from the other side if the wall. What a wrong design ! The view from our room is blocked by some big trees in front! 3. Hygiene problems : marks and stained are everywhere , poor maintenance is so obvious when you just look around, When we first entered the room , we found that the slippers were already laid out but they are old ones which has sign of being used before !!! The room has flies , and i have killed 3. There are unclean marks everywhere which suggest that the cleaning and maintenance is not well taken care of. The pool area is always dirty with little scraps of food everywhere. Not to mention the kids area near the slide, so messy with all sort of food remains and candy wraps …. You name it…. In the restaurant, many utensils eh bowls are not completely dry. Some spoon for dessert are sticky with i out being thoroughly cleaned. 4. Room service is the worst amongst all the international 5 starts group: every time my request was wrongly delivered either missing something or wrong. The other day we went out for swimming and came back around noon but the room was left unattended for cleaning. The toilet was blocked this morning, the guy came in with the “pump” and surprising he didn’t bring it with a plastic bag or something to carry it so you can imagine the dripping from the pump after service from the bathroom all along until he reached the door, i gave him a towel to wrap the pump up to stop the dripping. How can a 5 star hotels miss this basic attention to service ? Last nite , i asked for some tissue paper around 10pm. You just can’t imagine the guy came to my door and knocked loudly

Otelin yeri yolun hemen girişinde Kamala sahiline 3 dakika mesafede bulunuyor. Buraya ulaşmak kolay oldu ve otelden sahile gitmekte çok rahattı. Odamız geniş temizdi ikramlıklarda gerçekten güzel düşünülmüş. Odanın çok güzel bir balkonu vardı burda oturmakta keyifli. Havuz ve restoranda yeterli . Konaklamamızdan çok memnun kaldık

Sangat kagum, penginapan semasa membuat tempahan, murah, tetapi suasana bilik, makanannya memberi 5 bintang, bukan sahaja penutup, penginapan di zon pantai Kamala, tenang, tidak sesak. sangat peribadi ⭐ Pemandangan adalah mulffe yang sangat cantik, biru jernih. ⭐ Terdapat kafe dengan pemandangan yang sangat cantik di tingkat bawah. ⭐ Atas bumbung juga mempunyai pemandangan yang menakjubkan. ⭐ Kolamnya sangat cantik. ⭐ Bilik yang selesa, pemandangan laut yang sangat cantik. ⭐ Tilam selesa, baru, bersih. ⭐ Bahagian tepi susunan di dalam bilik adalah berkadar sempurna ⭐ Nak santai pun selesa sangat. ⭐ Sarapan pagi, makanan yang lazat, semuanya. ⭐ Kakitangannya cantik, jaga diri dengan baik. 😊😊 Akan kembali lagi, berbaloi, mengagumkan ❤️❤️

I had the luxury at staying Sunprime Kamala Beach for nine nights. It was absolute heaven. I would highly recommend the resort to anyone. The staff are very friendly. The food is excellent and the pools are amazing. The location is right on the beach close to the shops. The room was clean and cool. I will definitely stay there again. Amazing experience.

A short walk to Kamala Beach, this hotel is pretty basic but clean and a good location. Definitely easy on the wallet. On a street with lots of eateries and massages. Short walk to a Lotus's and 7-11. We had the least expensive room, no windows, but the beds were so comfortable!