Seabed Grand Hotel Phuket
Tempahan terakhir 9 jam yang lalu
This hotel requires a lot of improvements. That being said, we spent more time out then using the facilities. Check in process: We arrived at 12:30pm, asked if we could check in earlier which they advised it won’t be ready for 40mins. We came back 40mins later after having our welcome drink (which was purple dyed coconut water in a martini glass). He said it won’t be ready for an hour so we left the hotel to walk about. It’s now 14:10 (check in time is 14:00 so you’d think it would be ready), we were told to wait another 20mins. We finally checked in at 14:30. Food: We only had breakfast at the Hotel as we were so close to Old Town, it didn’t make sense to eat at the hotel and there’s a 7/11 near by for snacks. Breakfast was not great. Food was bland, options were very limited. My husband and I didn’t eat much, we were only there to make sure our kids could eat a bit of fruits and pastries. House keeping: They do not sweep, we know this because our son would bring croissant back and the crumbs were still there after they’ve come in to replenish our towels. Reception: They were lovely and informative. Most of the above feedback were out of their control. Swimming Pool: The pool beds looked and felt a bit out dated, I have stayed in 4 star hotels in Phuket that were in better conditions than this 5 star hotel. That being said my kids still had a lot of fun in them. Location: Not walking distance from Old Town but close enough that the taxi’s only cost up 150baht each way. I’ll unlikely stay here again nor would I recommend the hotel to our friends and family. It was ok but not great.
Sangat Baik
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