Gallery Suites & Residences

The hotel itself was lovely. We were moved to a sister hotel at the start across the road as an upgrade but the room we were given had no cold water, aircon that couldn't be changed and a room that was 28 degrees. That being said the staff were very helpful and swapped us back over when we requested. Unfortunate start to our stay but once we were settled the stay was fine.

The receptionist was very friendly and welcoming. The hotel cannot be missed due to the good lighting on the building at night.

Well located, close to island ferry terminal, also 10-15 min away fancy marina area. You get what you pay for. But only weird thing is AC, there are split ac units at rooms, but u cant control it, if its too cold or hot or need an adjustment u need to call reception:))

The location is near port, friendly staff and good place to stay

The room type of Duplex Apartment is NOT a Duplex. There is no such room type at hotel!! Took us hours to sort things out with Trip.com, but hotel is fully booked. Nothing can be done unless I move to other hote I ended up getting a one-bedroom suite with a small double bed only. No extra bed nor sofa bed. Pro: - The location is only 3 mins walking from train station. - Room hardware condition is good. Cons: - Room AC is NOT enough at all!! It's over 29 degrees no matter what temperature we put on. The little bedroom has no AC inside and I couldn't sleep at all due to the heat. It's over 30 degrees in the bedroom at whole time without air.... if I open the window, AC will be off completely.. - Shower temperature is either very hot or cold water... - there is no fan or air system in washroom at all. - there is no hooks or hanger in washroom to hold towel or clothing.... - No breakfast restaurant but a box with different items. In general, I won't stay again!!

I so much love this hotel, the cleanliness was superb, the staff’s hospitality was top notch, they were so helpful and friendly, one of the staff even gave me her sandwich to eat because I arrived late and all the store and restaurants were closed, there was nothing to eat. I would always recommend this hotel to my friends, my sister also recommended the hotel to me and I won’t hesitate to do the same.