Hotel berhampiran Anfiteatro Fonte Mazzola, Pisa

La ubicación es óptima, al lado de la estación de tren y frente al mural de Keith haring. En un agradable paseo por una calle peatonal de compras se llega en 10 minutos al centro de pisa. El pero lo tiene que la recepción está cerrada por la tarde noche, y que hay muchas escaleras para llegar alas habitaciones, y eso que yo estaba en primera planta. La habitación es la mas pequeña en la que he estado en todami vida, literalmente la cama y el paso justo para pasar, pero el baño estaba reformado y todo limpio. Para una noche de escala es perfecto, para unas vacaciones y disfrutar de la habitación, no. Staff amable telefónicamente para poder acceder al hotel

The hotel is relatively close to the airport, but far from the city, the hotel room does not provide anything (no water), it takes about 15 minutes to walk out of the small supermarket, in fact, all good.

Non era la prima volta che soggiornavo all'Eden Park, sicuramente sarà l'ultima. Il posto è in posizione strategica, gli spazi esterni sono anche buoni. Non si può dire lo stesso delle case interne, trasandate, vecchie e con poca manutenzione. D'inverno limitano l'uso del riscaldamento a poche ore al giorno, anche se fa freddo dentro e fuori. L'esperienza si è fatta paranormale dal momento in cui comunichiamo il late check in al telefono e non ci viene mandato nulla. Arriviamo sul posto senza accessi alla struttura e non abbiamo modo di entrare nella nostra camera, pagata in anticipo. Questa situazione mi obbliga a prenotare un altro albergo all' 1 di notte, e meno male che lo abbiamo trovato. La mattina dopo ci rechiamo sul posto per ricevere spiegazioni, il personaggio alla reception dice che abbiamo ragione ma non ci chiede scusa per l' accaduto. Ci propone di passare la seconda notte gratis in struttura e addirittura sembra ci abbia fatto un favore ad averci rimborsato senza penali ma, visto l' accaduto, mi sarei aspettato che mi venisse proposto il rimborso del costo dell' hotel della prima notte. Ciò non solo non accade ma spinge il receptionist a negarci qualsiasi tipo di rimborso e questa negazione ci viene comunicata in maniera ostile, dicendoci che saremmo potuti rimanere lì anche tutto il giorno ma non avremmo ottenuto nulla. Per fortuna è intervenuta l' assistenza di booking che ci ha rimborsato della differenza tra il costo di questa specie di residence e dell'hotel che ci ha gentilmente accolto, anche se non era stata in nessun modo colpa loro. 5 stelle per l'assistenza booking, Eden park inqualificabile

We traveled to hotel end of June / beg July. We arrived late so restaurant just closing. We then had a very poor dining experience at a local bar and vowed not to return there. We had very helpful hotel reception staff from Fabrizio and Serena who helped us so much during our visit. We would like to commend some very special staff in the hotel: Laura, Beatrice, Gabriel Senior / Gabriel Junior and Flavia who made our stay brilliant with their happy faces and helpfulness at Breakfast and Dinner (when we dined there.) Special thanks to our room lady who helped sort our room daily and who went beyond her job and sorted out our balcony lounger. Pool was wonderful - beach was great / sandy - took some travelling out to get to swim. Had a lovely few nights with pianist in bar where Savioure was a brilliant master of the bar - listening to all stories and could make a great Martini. Take care to make sure you click on / off any buses using credit cards and also dont forget to validate your train tickets as can be a pricey fine. We had a great holiday. Thanks to all xx PS Taxi arrangements (airport transfer) through hotel are very unreliable though so although prices quoted at hotel are not valid and paid extra on arrival and hotel bookings unreliable as our return home, the taxi never arrived despite checking with hotel x2 prior to departure so required another company to get us to airport.

Kakitangan yang mesra dan membantu. Hotel baru yang bagus. Tempat letak kereta adalah percuma semasa tempahan dan ditunjukkan di tapak, mereka mahu kami membayar 18 euro setiap malam. Kami diberitahu bahawa ini adalah ralat tapak dan memerlukan sedikit usaha, tetapi kami akhirnya menjadikannya percuma. Sayang sekali sebagai pelanggan membayar kerusi berjemur di pantai hotel

Hotel La Luna was just a lovely place to stay whilst we explored Lucca and the surrounding area. It was very well located for the Centro Storico, only a couple of hundred yards from the Piazza Antifeatro. The rooms were very comfortable (especially the beds) and were always kept clean and tidy. Nothing was too much trouble for the staff in the hotel and they were very attentive to guests. There was a good range of foods available for breakfast each day from pastries and cakes to boiled eggs to the traditional cooked meats and cheeses. All in all a very pleasant stay.

This hotel has comfortable spacious rooms and a good bathroom. On the one hand the hotel looks luxurious and businesslike, but on the other hand it also lacks a bit of atmosphere and the rooms (although in perfect condition) even come across as a bit dated. We weren't too keen on dinner here, but given the isolated location of this hotel, there are very few other nearby options. The location is clearly aimed at people with a car: we arrived by train and that was an unpleasant and somewhat dodgy walk. (would prefer not to do this in the dark). The service is excellent, as agreed a taxi was arranged for us on time the next morning.