Hotel berhampiran Ludoteca Scientifica di Pisa

The hotel is relatively close to the airport, but far from the city, the hotel room does not provide anything (no water), it takes about 15 minutes to walk out of the small supermarket, in fact, all good.

I booked one day to just sleep over at this place, but really loved its service and the facilities. Breakfast was tasty and had multiple options. The only minus is the location, which is around 25 minutes' walk to the city center and 40 minutes to the railway station.

The location is excellent, and the rooftop terrace provides a view of the Leaning Tower of Pisa. The room was good; although it offered only a partial view of the tower, the bathroom had a bathtub. The breakfast was decent, featuring typical Italian cuisine. It was a bit unfortunate that there was no fax service, and the laundry room indicated on the hotel's website was not actually present. I forgot to check out on time, but thanks to the helpful staff, I was allowed a late check-out and the luggage storage service was great. 位置很好，樓頂露天吧可以看到比薩斜塔，房間給我不錯的房間，雖然只能看到一點點塔但是浴室有浴缸。 早餐還不錯就一般義大利餐。 沒有Fax服務有點可惜，標註有洗衣房實際沒有洗衣房。 忘記check out 時間，感謝服務人員讓我晚check out,還有行李寄存很棒。 La posizione è ottima e dal terrazzo all'aperto si può vedere la Torre di Pisa. La camera era buona; anche se offriva solo una vista parziale sulla torre, il bagno aveva una vasca da bagno. La colazione era decente, con la tipica cucina italiana. È stato un po' sfortunato che non ci fosse il servizio fax e che la lavanderia indicata sul sito web dell'hotel non fosse effettivamente presente. Ho dimenticato l'orario di check-out, ma grazie al personale disponibile mi è stato concesso un late check-out e il servizio di deposito bagagli è stato ottimo.

Abbastanza pulito, non lontano dall’ aeroporto, camera nella norma e personale gentile,consigliato

Kakitangan yang mesra dan membantu. Hotel baru yang bagus. Tempat letak kereta adalah percuma semasa tempahan dan ditunjukkan di tapak, mereka mahu kami membayar 18 euro setiap malam. Kami diberitahu bahawa ini adalah ralat tapak dan memerlukan sedikit usaha, tetapi kami akhirnya menjadikannya percuma. Sayang sekali sebagai pelanggan membayar kerusi berjemur di pantai hotel

Отель на окраине города. До остановки - 5 мин в будни, 25 мин в выходные (это нужно учитывать, если нет машины). Уютный номер, есть все необходимое. На завтрак выбор из нескольких вариантов (тосты, яичница, йогурт и пр), хозяин готовит к указанному времени.

Excellent experience, we arrived late to our family room which is in a different area to the main hotel. It’s a few mins walk to the tower in an excellent location. As our flight was delayed we arrived before midnight a friendly member of staff met us outside. Our room was clean, spacious, had blackout shutters and excellent air con. The hotel kept our bags the next day and sorted a taxi for us. Would definitely recommend and stay again.

Ho pernottato solo una notte con smartbox. L'appartamento era pulito e tutto sembrava piuttosto nuovo. Il personale è stato gentile, disponibile, e oltre a fornirci una piantina della città di Pisa, ci ha anche proposto dei ristoranti in cui poter cenare e un luogo dove poter fare colazione la mattina successiva. Esperienza nel complesso positiva

Whoever takes the photos and manages the website for this hotel deserves a raise, we were so excited to visit on our honeymoon but it really is nothing like it's pictured. The hotel is run down, picture wires sticking out of sockets in the room, bed bugs, greasy food, stained bedsheets, the rooftop garden is a couple of dirty chairs and a deserted bar, the 'fitness suite' is actually one stairmaster, one TRX band and one small set of weights, otherwise all equipment has been removed. Even the five star sign outside the hotel has been damaged. When we arrived at the hotel we decided to grab some lunch, when we asked for vegetarian options we were offered chicken and fish choices and told they don't place veg options on the menu. Eventually we were served a pizza that was clearly not fresh and was dripping in grease, we were left waiting to pay for around 25 mins as the bar staff kept walking over and then wandering off. The room was untidy and when we asked for water we were told we would have to pay for it via the minibar. The view of the leaning tower is nice, it's about a 30 min walk though you have to walk through an underground tunnel, which didn't feel safe at night. When we said to staff at reception that the aircon wasn't working they told us they control it from the reception but wouldn't turn it on as they didn't think it was hot enough, they also did not have a fan. The next morning we woke up covered in bed bug bites, the hotel staff were not surprised and kindly changed our room and provided a free meal, which was in the restaurant instead of the bar this time and excellent (the main reason they're getting two stars), though again they had no vegetarian options listed on the menu. Breakfast was overpriced and I'd avoid. Even asking for reception to book a taxi seemed to be an inconvenience to them and they refused when we first asked.

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.