Hotel berhampiran Monongahela Incline, Pittsburgh

I love this location and hotel staff alway a pleasure

公共區域很舊很臟。肉眼見到地方門還，地板和桌面都沒擦乾淨，除了床還算乾淨。早餐衹是打包。沒有拖鞋牙刷提供。周邊沒有便利店。

Friendly staff, the rooms were clean, breakfast was good. The location was within a short drive to downtown Pittsburgh. We will stay here again

This is a pretty decent hotel. It is much better than the Hilton Garden Inn we previously stayed in down the street. We initially reserved a studio with 2 queen beds, but got upgraded to a 2 bedroom/2 bathroom suite. My kids were beyond excited because they got their own room, TV and bathroom. My husband appreciated the private bath and corner view with plenty of windows. It was VERY spacious. Our room was listed as having a king bed, but it seemed more like a queen. The pillows and mattresses were not very comfortable, which was disappointing. The bathrooms were clean. The bedrooms were fine, but a bit dusty. The kitchen/living areas were not as clean. The sofa was pilled up and had blonde hairs on it. The kitchen cabinets, stove, table, chairs and fridge had smudges and fingerprints on them, which I found a bit gross. Although there was a full kitchen, there weren't any cleaning supplies aside from a meager roll of cheap paper towels. No dish detergent. No disinfectant spray. Luckily, we didn't really need to use the kitchen. At one point, we used 2 forks and a bowl, so I called the front desk for some detergent and they brought me dishwasher pods which we didn't use. I bought Clorox wipes at the CVS down the street to clean up and left the bowl and forks rinsed off in the sink for housekeeping to wash. Despite these shortcomings, we will most likely stay here again. We'll just be better prepared. Also, be aware that the parking is first come, first serve. We parked and walked to our destinations, which was very easy since the hotel is right on Forbes Ave.

We had no issues with anything at the hotel. All went well.

Check in was easy and service was very friendly. The pool was a little dirty but warm. We weren't given any hand soap, shampoo, or bath soap for the room but had no problem getting it from the front desk when we asked. Overall we were happy with our stay and would definitely stay again.

This place was extremely clean, had many amenities such as complimentary designer toiletries, tea bottle opener, wine glasses and of course the clawfoot bathtub. One would say it was easy to forget this unit even had a rain tile large walk in shower. The only down side I would say, the hotel does not have a front desk so everything is all virtual, a little different than the traditional check in, however if I would have read prior to booking the process would have been extremely painless. The supper staff over the phone were tremendously helpful.

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene

房間乾淨衛生，寬敞明亮。在快速路旁邊，免費停車和免費早餐。